Jan 19, 2018, 5:19 pm
Last edit by: makin'miles
New Club World Service 2017
Effective July 6, 2018, new bedding products expected to be on all Club World flights, worldwide (including LHR, LGW and LCY services).
New catering and bedding
Routes on which the new catering and bedding are in operation.
Launched October 2017
London Heathrow - New York JFK
Launched February 2018 (all from London Heathrow LHR):
Boston (BOS), Baltimore (BWI), Dubai (DXB), Newark (EWR), Philadelphia (PHL), Washington (IAD), Hong Kong (HKG)
Launched March 2018 (LHR)
San Francisco (SFO), Los Angeles (LAX), San José (SJC), San Diego (SAN). Las Vegas (LAS), Phoenix (PHX), Seychelles (SEZ from 25 March)
Launched 4 April 2018 (LHR)
Houston (IAH), Miami (MIA), Dallas Fort Worth (DFW), New Orleans (MSY).
Launched 1 May 2018 (LHR) - (Bedding previously launched on DEN, ATL, SEA, YVR)
Denver (DEN), Atlanta (ATL), Austin (AUS), Nassau-Grand Cayman (NAS-GCM), Seattle (SEA), Vancouver (YVR), Calgary (YYC), Nashville (BNA)
Launched 17 May 2018 (LHR) - (Catering previously launched on ORD, YUL, YYZ)
Toronto (YYZ), Montréal (YUL), Chicago (ORD)
Launched 1 July 2018 (LHR) - (Bedding previously launched on CPT, JNB, SIN, SIN-SYD)
Cape Town (CPT), Johannesburg (JNB), Singapore (SIN), Singapore-Sydney (SIN-SYD)
Launched 1 August 2018 (LHR) - (Bedding previously launched)
Abu Dhabi (AUH), Bahrain (BAH)
Launched 1 September 2018 (LHR) - (Bedding previously launched)
Delhi (DEL), Kuwait (KWI), Muscat (MCT)
Launched 1 October 2018 (LHR) - (Bedding previously launched)
Buenos Aires (EZE), Jeddah (JED), Mexico City (MEX), Rio de Janeiro (GIG), Riyadh (RUH), Santiago (SCL), Sao Paulo (GRU), Tokyo Haneda (HND), Tokyo Narita (NRT)
Launched 28 October 2018 (LHR) - (Bedding previously launched)
Abuja (ABV), Accra (ACC), Bangkok (BKK), Bangalore (BLR), Beijing (PEK), Chennai (MAA), Hyderabad (HYD), Kuala Lumpur (KUL), Lagos (LOS), Mumbai (BOM), Nairobi (NBO), Shanghai (PVG)
Launched 2018
London City (LCY) - New York (JFK)
Bedding only routes (as of 31 May 2018)
Bedding now launched on all LHR services
AMM, BEY, CAI, DME, DOH, ICN, IKA, LAD, TLV (IKA and LAD routes subsequently terminated; catering on remaining LHR routes expected to launch in December 2018).
LGW routes: White Company products expected to be on all LGW flights effective 06 July 2018, at which time all Club World routes worldwide will feature the new bedding product (see post 1367). Reports that new bedding loaded on LGW-JFK in late June (see post 1349).
Effective July 6, 2018, new bedding products expected to be on all Club World flights, worldwide (including LHR, LGW and LCY services).
New catering and bedding
Routes on which the new catering and bedding are in operation.
Launched October 2017
London Heathrow - New York JFK
Launched February 2018 (all from London Heathrow LHR):
Boston (BOS), Baltimore (BWI), Dubai (DXB), Newark (EWR), Philadelphia (PHL), Washington (IAD), Hong Kong (HKG)
Launched March 2018 (LHR)
San Francisco (SFO), Los Angeles (LAX), San José (SJC), San Diego (SAN). Las Vegas (LAS), Phoenix (PHX), Seychelles (SEZ from 25 March)
Launched 4 April 2018 (LHR)
Houston (IAH), Miami (MIA), Dallas Fort Worth (DFW), New Orleans (MSY).
Launched 1 May 2018 (LHR) - (Bedding previously launched on DEN, ATL, SEA, YVR)
Denver (DEN), Atlanta (ATL), Austin (AUS), Nassau-Grand Cayman (NAS-GCM), Seattle (SEA), Vancouver (YVR), Calgary (YYC), Nashville (BNA)
Launched 17 May 2018 (LHR) - (Catering previously launched on ORD, YUL, YYZ)
Toronto (YYZ), Montréal (YUL), Chicago (ORD)
Launched 1 July 2018 (LHR) - (Bedding previously launched on CPT, JNB, SIN, SIN-SYD)
Cape Town (CPT), Johannesburg (JNB), Singapore (SIN), Singapore-Sydney (SIN-SYD)
Launched 1 August 2018 (LHR) - (Bedding previously launched)
Abu Dhabi (AUH), Bahrain (BAH)
Launched 1 September 2018 (LHR) - (Bedding previously launched)
Delhi (DEL), Kuwait (KWI), Muscat (MCT)
Launched 1 October 2018 (LHR) - (Bedding previously launched)
Buenos Aires (EZE), Jeddah (JED), Mexico City (MEX), Rio de Janeiro (GIG), Riyadh (RUH), Santiago (SCL), Sao Paulo (GRU), Tokyo Haneda (HND), Tokyo Narita (NRT)
Launched 28 October 2018 (LHR) - (Bedding previously launched)
Abuja (ABV), Accra (ACC), Bangkok (BKK), Bangalore (BLR), Beijing (PEK), Chennai (MAA), Hyderabad (HYD), Kuala Lumpur (KUL), Lagos (LOS), Mumbai (BOM), Nairobi (NBO), Shanghai (PVG)
Launched 2018
London City (LCY) - New York (JFK)
Bedding only routes (as of 31 May 2018)
Bedding now launched on all LHR services
AMM, BEY, CAI, DME, DOH, ICN, IKA, LAD, TLV (IKA and LAD routes subsequently terminated; catering on remaining LHR routes expected to launch in December 2018).
LGW routes: White Company products expected to be on all LGW flights effective 06 July 2018, at which time all Club World routes worldwide will feature the new bedding product (see post 1367). Reports that new bedding loaded on LGW-JFK in late June (see post 1349).
New Club World Service 2017 - catering and bedding – experiences and reactions
Sep 17, 2017, 3:49 pm
#271
Join Date: Apr 2005
Location: Windsor
Programs: BAEC Gold
Posts: 909
Sep 17, 2017, 3:52 pm
#272
Join Date: Apr 2005
Location: Windsor
Programs: BAEC Gold
Posts: 909
I have now updated post 3 with comments on the return sector, this link takes you straight there:
http://www.flyertalk.com/forum/28765150-post3.html
As noted, it wasn't actually a Sleeper service in the end, but the menu is the same and hopefully you can see how it would work on both the Sleeper and Good Night services.
http://www.flyertalk.com/forum/28765150-post3.html
As noted, it wasn't actually a Sleeper service in the end, but the menu is the same and hopefully you can see how it would work on both the Sleeper and Good Night services.
Sep 17, 2017, 3:58 pm
#273
FlyerTalk Evangelist
Join Date: Nov 2011
Location: Brighton. UK
Programs: BA Gold / VS /IHG Diamond & Ambassador
Posts: 14,176
Not sure if this is the right thread but Head for Points is reporting a problem with the new bedding due to a safety issue with the colour of the bedding
I wonder how many had been made before they discovered this and when will they be on sale to get rid!
It seems … allegedy … that the original design failed a safety test. Apparently the navy colour was too close to the colour of the carpets in the Club World cabins. This meant that it was deemed a trip hazard, so the whole project was sent back to the drawing board.
Last edited by UKtravelbear; Sep 17, 2017 at 4:24 pm
Sep 17, 2017, 4:35 pm
#274
Ambassador, British Airways Executive Club, easyJet and Ryanair
Join Date: Sep 2011
Location: UK/Las Vegas
Programs: BA Gold (GGL/CCR)
Posts: 15,914
It's rather sad to see that "breakfast" is now apparently a choice of 2 paninis. When I last flew this route last summer there was a proper cooked breakfast and a very nice cold continental platter being offered in addition to the panini. Are they trying to save money in this area?
Sep 17, 2017, 4:56 pm
#275
Moderator, Iberia Airlines, Airport Lounges, and Ambassador, British Airways Executive Club
Original Poster
Join Date: Feb 2010
Programs: BA Lifetime Gold; Flying Blue Life Platinum; LH Sen.; Hilton Diamond; Kemal Kebabs Prized Customer
Posts: 63,731
That's mentioned in post 2, question 13, and was mentioned in the linked threads too. The idea was that the new bedding would arrive on 1 September, but the decision to defer this (and the new amenity kit) was made on safety grounds after a test trial was made in an aircraft in the run up to go live. At least some bedding had been manufactured by this point.
Sep 17, 2017, 5:04 pm
#276
Moderator, Iberia Airlines, Airport Lounges, and Ambassador, British Airways Executive Club
Original Poster
Join Date: Feb 2010
Programs: BA Lifetime Gold; Flying Blue Life Platinum; LH Sen.; Hilton Diamond; Kemal Kebabs Prized Customer
Posts: 63,731
It's rather sad to see that "breakfast" is now apparently a choice of 2 paninis. When I last flew this route last summer there was a proper cooked breakfast and a very nice cold continental platter being offered in addition to the panini. Are they trying to save money in this area?
https://www.flyertalk.com/forum/16376227-post45.html
The early daytime flights perhaps?
Sep 17, 2017, 5:25 pm
#277
Join Date: Apr 2005
Location: Windsor
Programs: BAEC Gold
Posts: 909
That sounds like the West Coast flights to me. The East Coast services had an abbreviated breakfast service using bacon rolls, except that JFK went panini from around 2013 onwards. In addition there was the smoothie/yogurt. Here is the 2011 menu, so this has been going on for a while:
https://www.flyertalk.com/forum/16376227-post45.html
The early daytime flights perhaps?
https://www.flyertalk.com/forum/16376227-post45.html
The early daytime flights perhaps?
Sep 17, 2017, 11:29 pm
#278
Join Date: Aug 2007
Location: Spitalfields, London
Programs: BA Gold, KFC 'The Colonel's Club' Palladium tier, Mucci des Visions Célestes du Nord-Pas-de-Calais
Posts: 2,310
Surely the CC would know by looking at it that it is not supposed to look that way
Sep 18, 2017, 2:48 am
#280
Moderator, Iberia Airlines, Airport Lounges, and Ambassador, British Airways Executive Club
Original Poster
Join Date: Feb 2010
Programs: BA Lifetime Gold; Flying Blue Life Platinum; LH Sen.; Hilton Diamond; Kemal Kebabs Prized Customer
Posts: 63,731
Your previous point about the cold platter is correct, but the other option is still a filled panini, not a full English Breakfast on a plate.
Sep 18, 2017, 4:10 am
#281
Join Date: Aug 2014
Posts: 995
Business colleague did a return trip to JFK last week and experienced the new service.
He agreed that the service felt more upmarket and in that respect was an improvement on previous CW flights to JFK.
He had the beef gnocchi and it sounds like it was exactly the same experience as MPH1380. Beef cheek was quite nice, fillet part was shoe leather.
His return flight was marred by the infamous Fastrack Security line at JFK which meant he did not have enough time to eat in the lounge and had to eat on the plane which was ok but the food was not as good as the outward leg.
His overall comment "BA needs to up it's game more than this."
He agreed that the service felt more upmarket and in that respect was an improvement on previous CW flights to JFK.
He had the beef gnocchi and it sounds like it was exactly the same experience as MPH1380. Beef cheek was quite nice, fillet part was shoe leather.
His return flight was marred by the infamous Fastrack Security line at JFK which meant he did not have enough time to eat in the lounge and had to eat on the plane which was ok but the food was not as good as the outward leg.
His overall comment "BA needs to up it's game more than this."
Sep 18, 2017, 5:04 am
#282
Join Date: Feb 2012
Location: London
Programs: BA Gold
Posts: 182
Had the new Club breakfast the other day. Nice crockery etc but overcooked and with exploded tomato and rubbery eggs I left most of it. The chicken was tough as the normal steak on BA. If they want this to work...they need to ease of on cooking these for so long.
Last edited by BAflyer2007; Sep 18, 2017 at 5:07 am Reason: Text
Sep 18, 2017, 6:05 am
#283
Join Date: Aug 2007
Location: Spitalfields, London
Programs: BA Gold, KFC 'The Colonel's Club' Palladium tier, Mucci des Visions Célestes du Nord-Pas-de-Calais
Posts: 2,310
