Denied food in CE when everyone else got served
Aug 22, 2017, 4:19 am
#106
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Aug 22, 2017, 4:43 am
#107
Join Date: Aug 2013
Posts: 8,761
Completely agree, except that hiding it in the CoC wouldn't be sufficient - it should be made clear in the upgrade booking process itself.
Aug 22, 2017, 5:00 am
#108
Join Date: Nov 2015
Location: London
Programs: BA Gold
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Couldn't you argue that since catering is really the only differentiator between CE and ET, that this was in fact a compulsory downgrade and that given that this was connecting to longhaul you are entitled to 75% of the cost back. I would have quite a bit of fun with that and the subsequent litigation even if ultimately I didn't win!
Aug 22, 2017, 8:49 am
#110
Join Date: Sep 2014
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Aug 22, 2017, 9:03 am
#111
Join Date: May 2012
Location: London
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Good idea, why not stocking sth. like this: https://en.wikipedia.org/wiki/Meal,_Ready-to-Eat
Aug 22, 2017, 11:05 am
#112
Join Date: Sep 2015
Location: BUF
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Good idea, why not stocking sth. like this: https://en.wikipedia.org/wiki/Meal,_Ready-to-Eat
Aug 22, 2017, 1:37 pm
#113
Join Date: Nov 2006
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Aug 22, 2017, 1:45 pm
#114
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Aug 22, 2017, 1:46 pm
#115
Moderator, Iberia Airlines, Airport Lounges, and Ambassador, British Airways Executive Club
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Aug 22, 2017, 1:53 pm
#117
Join Date: May 2005
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On the other hand, I was on at least two flights when the airline was putting passengers into middle seats in business class because the flight was overbooked and they wanted to carry everyone on the flight - I would have been extremely peeved if I had been a business class passenger on those flights without the extra space I paid for.
Aug 22, 2017, 1:54 pm
#118
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Join Date: Jul 2002
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CIHY, has this been the instruction from the start of BoB or recently firmed up? I only ask because on an early flight after the intro of BoB I was in CE and by the time I was served there was only one option left which I declined. The CSD offered me the beef sandwich from the BoB which I was very content with.
should be able to confirm that under no circumstance should BoB be used for CE Service Recovery.
Aug 22, 2017, 2:04 pm
#119
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I thought this - but wouldn't be surprised if damaged / soiled stock is to be retained for verification..