Aug 23, 2017, 1:40 pm
Last edit by: mjh0
This thread concerns the new (August 2017) option of being able to upgrade your bookings via the BA App - both Android and iOS versions, after Online Check-in, hereafter known by the unofficial title of AppUp.
This is an emerging feature, more details will follow as we find out more about this. See post 2 for a few more specifics.
Please list the destination, along with the price in its respective currency, followed by the month and year it was offered.
Short haul routes from LON to/from Europe
Long haul routes from LON
This is an emerging feature, more details will follow as we find out more about this. See post 2 for a few more specifics.
Please list the destination, along with the price in its respective currency, followed by the month and year it was offered.
Short haul routes from LON to/from Europe
- ARN - £89 (Aug, Oct 2017)
- BRU - £79 (Oct 2017)
- EDI - £79 (Aug 2017)
- FRA - £49 (Oct 2017)
- GLA - £75 (Aug 2017)
- MAN - £59 (Aug 2019)
Long haul routes from LON
- CAI - £100 [WT > WTP] (Oct 2017)
- EWR - £333 [WTP > CW] (Nov 2017)
- NBO - £359 [WT > WTP] (Nov 2017)
App Upgrades (AppUp) tracking and discussion
Dec 7, 2017, 9:13 am
#61
Join Date: Apr 2008
Location: Bridport, Dorset
Programs: Mucci, BA Bronze, Hilton Gold
Posts: 2,130
In both cases I think it is unlikely, particularly if its a QF booking, but that's just a guess on my part. AppUps are essentially late running POUGs and both cases wouldn't normally get POUGs. BA Holidays is usually OK for AUPs, I think QF may be tricky for AUPs due to the lack of an underlying public fare. But as ever, real experiences are good to hear about so it would be good if you report back.
I will wait and see! I hoped that maybe once the booking passed to airline/airport ops at OLCI something might give.
Was able to completely amend a travel agent booking to new dates (months away) at OLCI. But that was just the flight. Before OLCI was always being referred to the original booking agent.
Dec 8, 2017, 2:43 pm
#62
Join Date: Sep 2015
Location: London
Programs: BAEC Gold
Posts: 26
Checked in online today (t-24) as I went through the process I noticed that my seat had changed from 12D to 1D
Seems like I was upgraded during checkin, never experienced this before and it was a nice surprise! Flight is LGW-AMS. What’s even better is that I was booked on a hand baggage only fare and now I get 40 TPS & 1000 more Avios
Seems like I was upgraded during checkin, never experienced this before and it was a nice surprise! Flight is LGW-AMS. What’s even better is that I was booked on a hand baggage only fare and now I get 40 TPS & 1000 more Avios
Dec 8, 2017, 11:54 pm
#64
Join Date: Sep 2015
Location: London
Programs: BAEC Gold
Posts: 26
However, I have been awarded Avios and TP for cabins I have upgraded to using Avios. Eg WTP - CW using Avios but I was awarded CW Avios and TP. Is this normal?!
Dec 20, 2017, 10:18 am
#65
Join Date: Nov 2007
Location: SW London
Programs: BAEC Silver; Hilton Diamond;a miscellany of other hotel non-statuses
Posts: 3,607
During browser checkin for EDI-LHR I was offered an upgrade in a different style to the normal POUG. Price was also different, being the AUP £69 rather than POUG £65.
Same offered showed on Android app. I wonder if this is the convergence of pricing and experience for xUP mechanisms?
Same offered showed on Android app. I wonder if this is the convergence of pricing and experience for xUP mechanisms?
Mar 31, 2018, 8:19 pm
#66
Join Date: Nov 2017
Programs: BAEC, AerClub
Posts: 134
I'm flying later this month LGW to Malta one way, and have the upgrade availability in the app (and in MMB on the website).
Whilst I would ordinarily jump at the opportunity to upgrade, mainly for the 80 tier points, particularly given that I'm not paying as it's a work trip, I cannot in good conscience proceed at the crazy £260.00 BA are asking (same price in App and in MMB).
Is there any likelihood this price will drop closer to the date of the flight or after OLCI?
I did check the airport upgrade thread, and the price mentioned there for a LGW-MLA upgrade at the desk is £105.00 if memory serves.
Whilst I would ordinarily jump at the opportunity to upgrade, mainly for the 80 tier points, particularly given that I'm not paying as it's a work trip, I cannot in good conscience proceed at the crazy £260.00 BA are asking (same price in App and in MMB).
Is there any likelihood this price will drop closer to the date of the flight or after OLCI?
I did check the airport upgrade thread, and the price mentioned there for a LGW-MLA upgrade at the desk is £105.00 if memory serves.
Sep 13, 2018, 5:48 am
#67
Join Date: Dec 2006
Programs: BA Gold, Marriott Gold
Posts: 237
An upcoming booking doesn’t show any upgrade button on the app - either POUG (not expected) but neither the starred upgrade to next available cabin button which all my other recent bookings have.
Is that strange? Worried it’s not ticketed or something? It’s a 241 redemption.
Is that strange? Worried it’s not ticketed or something? It’s a 241 redemption.
Sep 13, 2018, 9:45 am
#68
Join Date: Apr 2012
Location: LON
Programs: Mucci, BAEC, Eurostar
Posts: 3,293
Can't update the wiki yet, but LCY-AGP 89GBP (14/09/18).
Return on Sunday, but no chance of a POUG, CE all the way back to row 10, and exit row in 12 was all taken before I got there... My only chance is an OPUP.
Return on Sunday, but no chance of a POUG, CE all the way back to row 10, and exit row in 12 was all taken before I got there... My only chance is an OPUP.
Sep 13, 2018, 10:15 am
#69
Moderator, Iberia Airlines, Airport Lounges, and Ambassador, British Airways Executive Club
Join Date: Feb 2010
Programs: BA Lifetime Gold; Flying Blue Life Platinum; LH Sen.; Hilton Diamond; Kemal Kebabs Prized Customer
Posts: 63,804
If you mean the blue star in a blue box above the Lounge Wi-Fi password, no that doesn't show for redemptions of any description, or non BA channel bookings, and indeed you are unlikely to get a POUG. You will just see 2 parallel lines below the seat change button. I would't read much into that anyway. You should know if you are ticketed by continuing downwards, the ticket number is just below the Aircraft line and above the Other flights in this booking.
Jul 29, 2019, 12:25 pm
#71
Join Date: Nov 2018
Location: Belfast
Programs: BA Silver
Posts: 379
Is it just me or has anyone else had issues recently accepting App Up offers?
I got one yesterday went to accept but on the payment screen it failed with a message ‘advise you contact us’. It was on Amex and I got no notification of charge so left it.
A few minutes ago at T72 for my Thursday return, I logged in to try grab a seat further forward in ET. App Up offered again, failed again. I then logged in to ba.com and it worked.
The only discernible difference seems to be the App Up directing to the new design site and the web went to the older design.
I got one yesterday went to accept but on the payment screen it failed with a message ‘advise you contact us’. It was on Amex and I got no notification of charge so left it.
A few minutes ago at T72 for my Thursday return, I logged in to try grab a seat further forward in ET. App Up offered again, failed again. I then logged in to ba.com and it worked.
The only discernible difference seems to be the App Up directing to the new design site and the web went to the older design.
Last edited by SHT88T; Jul 29, 2019 at 12:31 pm
Jul 29, 2019, 1:06 pm
#72
Join Date: Apr 2012
Location: LON
Programs: Mucci, BAEC, Eurostar
Posts: 3,293
Is it just me or has anyone else had issues recently accepting App Up offers?
I got one yesterday went to accept but on the payment screen it failed with a message ‘advise you contact us’. It was on Amex and I got no notification of charge so left it.
A few minutes ago at T72 for my Thursday return, I logged in to try grab a seat further forward in ET. App Up offered again, failed again. I then logged in to ba.com and it worked.
The only discernible difference seems to be the App Up directing to the new design site and the web went to the older design.
I got one yesterday went to accept but on the payment screen it failed with a message ‘advise you contact us’. It was on Amex and I got no notification of charge so left it.
A few minutes ago at T72 for my Thursday return, I logged in to try grab a seat further forward in ET. App Up offered again, failed again. I then logged in to ba.com and it worked.
The only discernible difference seems to be the App Up directing to the new design site and the web went to the older design.
Jul 29, 2019, 3:08 pm
#73
Join Date: Apr 2013
Location: Putney
Programs: BA Gold
Posts: 293
Mrs FO has exactly the same issue on an AUP to AGP. Called up and had a long argument to get the same price on phone as the app offer. She was also trying to use an Amex for what it’s worth.
Definitely a gremlin in the system.
Definitely a gremlin in the system.
Jul 30, 2019, 9:07 am
#74
Join Date: Jan 2013
Location: London
Programs: BA Gold, Honors Gold
Posts: 227
Aug 13, 2019, 3:29 pm
#75
Join Date: Dec 2018
Location: Denver, CO
Programs: AA EXP, IHG Spire Elite
Posts: 72
Does BA even do these last-minute upgrade offers via the app any longer? I'm back and forth on them from the US to TLV (Oneworld Emerald, no Avios), but have never seen it pop up on my app.
Last edited by acoburn73; Aug 13, 2019 at 3:33 pm Reason: Wrong page