Free same day changes - Club Europe now too?
#31
Moderator, Iberia Airlines, Airport Lounges, and Ambassador, British Airways Executive Club
Join Date: Feb 2010
Programs: BA Lifetime Gold; Flying Blue Life Platinum; LH Sen.; Hilton Diamond; Kemal Kebabs Prized Customer
Posts: 63,791
Essentially it looks like BA were very pleased by how I bucket singles worked on Domestics and have now extended it across much - but not all - of the Club Europe network.
#33
Join Date: May 2006
Location: UK London / Salisbury
Programs: BA GGL, CCR, LTG
Posts: 542
Another Datapoint: travelling home from Paris today on a club Europe flight booked a few days ago at a reasonably cheap price. Called the gold guestlist helpline and asked for a same-day change and she immediately actioned that with no questions of any sort. Interestingly, a short while beforehand I tried to make the same change on the BA app and it was quoting me a change fee of £130 to do it. It’s such an easy functionality to code into the app one would have thought: would make life a lot easier all round if they would do that!
#34
Join Date: Aug 2014
Posts: 2,659
Meh !!! The customer service agent did not know about it when I called the bronze line on Sunday.
Flying CE out of of DUB, was looking to move to a later flight due to have to visit A&E for a minor injury. Got told would have to get letter from doctor etc to allow free change
218
Flying CE out of of DUB, was looking to move to a later flight due to have to visit A&E for a minor injury. Got told would have to get letter from doctor etc to allow free change
218
#35
Join Date: Aug 2014
Posts: 2,659
I’m 99% sure Club Europe tickets had free change on the day since it started on Euro Traveller it just wasnt publicised as much. Just the same as Euro Traveller it only works on oneway or return journeys and must be same airport pair. Open jaws or connecting flights arent valid.
#36
Moderator, Iberia Airlines, Airport Lounges, and Ambassador, British Airways Executive Club
Join Date: Feb 2010
Programs: BA Lifetime Gold; Flying Blue Life Platinum; LH Sen.; Hilton Diamond; Kemal Kebabs Prized Customer
Posts: 63,791
Interestingly, a short while beforehand I tried to make the same change on the BA app and it was quoting me a change fee of £130 to do it. It’s such an easy functionality to code into the app one would have thought: would make life a lot easier all round if they would do that!
There are two other factors: if you altered the ticket previously then the "key worrds" - the data entities that tells BA.com and the App to allow SDC - can drop out of the booking which in turn stops SDC from being offered; also some corporate fares do offer SDC but the App or BA.com can't process them properly. These are the fares with something like "/abc123" after the fare basis to indicate the corporate or trade deal. Both of these means you have to either call or get it done at the airport, and quite often the online process won't complete anyway. But these are increasingly rare exceptions, mostly it should work online.
#39
Ambassador, British Airways; FlyerTalk Posting Legend
Join Date: Apr 2012
Location: Leeds, UK
Programs: BA GGL/CCR, GfL, HH Diamond
Posts: 42,945
#40
Join Date: Aug 2019
Location: Tenerife
Programs: BA Gold, BA AMEX PP, Amex Platinum
Posts: 433
Was doing a AMS -LCY positioning redemption flight n May. Hadn't checked in yet, but asked at the gate if they could put me on the earlier flight and they did.
Never hurts to ask at the gate if you are HBO as gate agents for a number of airlines have done this for me over the years FoC.
Never hurts to ask at the gate if you are HBO as gate agents for a number of airlines have done this for me over the years FoC.