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Old Jul 28, 2017, 4:31 am
  #16  
 
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Originally Posted by nwmgc
Well, there you go. The people voted with their feet.
How did you reach that conclusion?
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Old Jul 28, 2017, 5:05 am
  #17  
 
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Originally Posted by Dan72
Not if people stopped flying with them, as many suggested would happen.
I don't think anyone expected it to happen immediately did they? If it happens, it will be a couple of years from now before it shows up in the published figures.
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Old Jul 28, 2017, 5:05 am
  #18  
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Originally Posted by nwmgc
Well, there you go. The people voted with their feet.
Originally Posted by Boten
How did you reach that conclusion?
I read it as: "They voted with their feet ... and marched onto BA's aircraft."
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Old Jul 28, 2017, 5:08 am
  #19  
 
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Originally Posted by T8191
I read it as: "They voted with their feet ... and marched onto BA's aircraft."
Oh, that makes more sense. I was really scratching my head there.
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Old Jul 28, 2017, 5:26 am
  #20  
 
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Looks like IAG are building a war chest.... €7,944 million in cash reserves.
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Old Jul 28, 2017, 5:30 am
  #21  
 
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Originally Posted by BApilotinsider
Looks like IAG are building a war chest.... €7,944 million in cash reserves.
Air Berlin purchase on the cards?
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Old Jul 28, 2017, 5:38 am
  #22  
 
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Originally Posted by 1010101
Air Berlin purchase on the cards?
I think Mr Walsh is a bit too savvy for that! Etihad posted a $2 Billion loss this week due to its poor investment choices.

Norweigian when they run into further difficulties, perhaps...
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Old Jul 28, 2017, 5:41 am
  #23  
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Originally Posted by BApilotinsider
I think Mr Walsh is a bit too savvy for that! Etihad posted a $2 Billion loss this week due to its poor investment choices.

Norweigian when they run into further difficulties, perhaps...
Maybe the cash reserves due to the unknown impact of Brexit when it comes?
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Old Jul 28, 2017, 5:52 am
  #24  
 
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Originally Posted by 1010101
Air Berlin purchase on the cards?
Or provision for a further 137 IT fiascos.
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Old Jul 28, 2017, 6:08 am
  #25  
 
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A couple of extracts from the business section of BBC's website .........

The improved performance was driven by a 4% increase in passenger unit revenues and 13.2% fall in fuel costs, partially offset by a 3.5% increase in non-fuel costs, says analyst Laith Khalaf.

"At the budget end of the market, capacity is expanding. As more planes take to the sky, short haul airlines are having to cut prices to keep them full. With its long haul focus that’s not a problem for IAG, and the group actually expects second half revenue per passenger to improve. The result is that while rivals are seeing the gains from lower fuel prices frittered away in an aggressive price war, at IAG they’re dropping through to the bottom line and profits are taking off. However, IAG’s own capacity growth looks cautious rather than jubilant, and combined with a rapidly falling debt pile could suggest the group is buckling in for turbulence ahead.”
Laith Khalaf
Equity analyst, Hargreaves Lansdown

On the Today programme chief executive Willie Walsh denied that BA had "lost the plot" in terms of customer service.

It was put to him that the 70,000 people who were affected by BA's IT failure in May would not think that the airline was putting customer service first.

"I would accept that we let those customers down, we've apologised, we've said we got it wrong," he said.

"The customers' compensation claims are being processed, we are paying compensation in line with our commitments under EU regulations, we are doing everything we can to make good the disruption that the customers experienced, but it was an isolated event and I think you've got to focus on the fact that BA's passenger numbers continue to increase,he added.

"We're seeing record number of customers flying with us, the customers flying with us are exceeding the growth and the capacity that we're adding and this would not happen if, in the main, we were not doing what customers want which is to provide an excellent network... at prices that cusomers are clearly willing to pay us. "
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Old Jul 28, 2017, 6:28 am
  #26  
 
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Originally Posted by UKtravelbear
But 58m is pretty bad. Bet they are breathing a sigh of relief it's not a lot more due to people not claiming.
Reputational hits take years to pan out.
All the one-a-year holiday makers will remember, when booking next year.
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Old Jul 28, 2017, 6:32 am
  #27  
 
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Originally Posted by rossmacd
Non-fuel unit costs before exceptional items for the quarter down 0.3 per cent, up 3.5 per cent at constant currency
Fuel unit costs before exceptional items for the quarter down 10.4 per cent, down 13.2 per cent at constant currency
Reading this, essentially; all their cost-cutting has failed.
Save for fuel savings and FX, their base costs have increased.
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Old Jul 28, 2017, 6:33 am
  #28  
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Makes all the talk about the Walsh/Cruz partnership having to go look all the more bizarre.

No wonder Branson has decided to throw the towel in.
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Old Jul 28, 2017, 6:44 am
  #29  
 
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Originally Posted by Dan72
Not if people stopped flying with them, as many suggested would happen.
Actually, revenues for BA are not up, they're down slightly (from €7,113m to €6,988m). There's a lot of FX and other bits in there to potential explain it, though. It's the rest of IAG that's continued with good top-line growth.
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Old Jul 28, 2017, 7:02 am
  #30  
 
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Originally Posted by YacozA
Reading this, essentially; all their cost-cutting has failed.
Save for fuel savings and FX, their base costs have increased.
Yes, I noticed that too. Essentially what is means is that cost-cutting MUST continue. However, we should note that this is the line where the provisions for the IT failure have been posted.

I've not seen the actual discreet numbers (as opposed to percentage numbers) so its not clear to me if such costs would actually have reduced had it not been for the IT failure.
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