Debiting avios...
Jan 13, 2014, 10:33 am
#1
Original Poster
Join Date: Dec 2013
Location: London, UK
Programs: BA Bronze
Posts: 21
Debiting avios...
Does anyone know how long it takes for avios to leave your account after redeeming them for flights? (booked through the call centre)
I booked over a week ago but they are still showing in my account....
I booked over a week ago but they are still showing in my account....
Jan 13, 2014, 11:24 am
#6
Join Date: Jan 2008
Posts: 3,835
Wirelessly posted (iPhone 3G: Mozilla/5.0 (iPhone; CPU iPhone OS 7_0_4 like Mac OS X) AppleWebKit/537.51.1 (KHTML, like Gecko) Version/7.0 Mobile/11B554a Safari/9537.53)
2 weeks to ticket & debit cash (tax and charges) for a recent phone booking and 2 further weeks to debit the Avios.
2 weeks to ticket & debit cash (tax and charges) for a recent phone booking and 2 further weeks to debit the Avios.
Jan 13, 2014, 1:16 pm
#9
Join Date: Oct 2013
Programs: BA Gold GGL
Posts: 1,068
It might be different but I did a UuA recently.
The guy on the phone said that the upgrade would be visible in MMB immediately. He mentioned something about sending information to another office ('at the back'?) for full processing.
I presume this meant for the deduction of Avios.
Anyway, I hoped, of course, that the email sent or piece of paper printed off would get lost.
I am sorry to report that BA acted very professionally. Two/three days later my Avios were deducted.
The guy on the phone said that the upgrade would be visible in MMB immediately. He mentioned something about sending information to another office ('at the back'?) for full processing.
I presume this meant for the deduction of Avios.
Anyway, I hoped, of course, that the email sent or piece of paper printed off would get lost.
I am sorry to report that BA acted very professionally. Two/three days later my Avios were deducted.
Jan 13, 2014, 5:01 pm
#10
Join Date: Jan 2008
Posts: 3,835
Wirelessly posted (iPhone 3G: Mozilla/5.0 (iPhone; CPU iPhone OS 7_0_4 like Mac OS X) AppleWebKit/537.51.1 (KHTML, like Gecko) Version/7.0 Mobile/11B554a Safari/9537.53)
The e-ticket receipt was only sent when the miles were debited and at that point it did include the total Avios. But it had been ticketed and cash debited weeks prior to this (ie whilst an eticket had not been sent by BA, I could go into the booking and check the ticket numbers).
Originally Posted by DG55
KGMM77 did it show the amount of avios debited on your e-ticket receipt or did they just randomly take the avios two weeks after?
Jan 13, 2014, 11:10 pm
#11
Join Date: Jun 2012
Location: UK
Programs: BA GGL (but soon to lose the GL :-(), IHG Spire Amb, Hilton Dmnd (and pleb/pleb-plus in 1001 others)
Posts: 771
I also had a recent POUG that I had to do on the phone as the web site was acting up. Was able to select seats in upgraded class via MMB a few minutes later, but email confirmation of upgraded ticket didn't arrive for about a fortnight, and card was not charged until a few days after that. I had started thinking I might be getting it for free!
Jan 14, 2014, 6:34 am
#12
FlyerTalk Evangelist
Join Date: Aug 2002
Location: London
Programs: Mucci. Nothing else matters.
Posts: 38,644
It might be different but I did a UuA recently.
The guy on the phone said that the upgrade would be visible in MMB immediately. He mentioned something about sending information to another office ('at the back'?) for full processing.
I presume this meant for the deduction of Avios.
Anyway, I hoped, of course, that the email sent or piece of paper printed off would get lost.
The guy on the phone said that the upgrade would be visible in MMB immediately. He mentioned something about sending information to another office ('at the back'?) for full processing.
I presume this meant for the deduction of Avios.
Anyway, I hoped, of course, that the email sent or piece of paper printed off would get lost.
The reservation is then sent off to a different department for a new ticket to be issued for the cabin to which you've upgraded. If that message had got lost, then you wouldn't have had a valid ticket for your trip and you wouldn't have been able to check in until a ticket was issued.
So be careful what you wish for!
Aug 2, 2017, 3:45 am
#13
Join Date: Oct 2014
Location: London
Programs: Now BAEC Brown, fallen from 10 yrs BAEC Gold; Oyster 60+ Travelcard
Posts: 89
In mid May I booked an F redemption with a 2-4-1 voucher for travel in January 2018. This was an open jaw phone booking through Manchester. Although I have received an e-ticket receipt with ticket numbers and have been able to select seats, neither the avios nor 2-4-1 voucher have been debited from my account. Of course I would not spend the balance due but do wonder when BA will get around debiting me; on all my previous redemptions this has always been within a week of booking. Has anyone had experience of such a protracted process whilst being in receipt of ticket numbers?
Aug 2, 2017, 7:14 am
#14
Join Date: Sep 2014
Location: DFW or GOT or...
Programs: BA Silver, Marriott GFL
Posts: 817
In mid May I booked an F redemption with a 2-4-1 voucher for travel in January 2018. This was an open jaw phone booking through Manchester. Although I have received an e-ticket receipt with ticket numbers and have been able to select seats, neither the avios nor 2-4-1 voucher have been debited from my account. Of course I would not spend the balance due but do wonder when BA will get around debiting me; on all my previous redemptions this has always been within a week of booking. Has anyone had experience of such a protracted process whilst being in receipt of ticket numbers?
Aug 2, 2017, 7:43 am
#15
Join Date: Aug 2015
Location: London
Programs: BA Gold (woohoo)
Posts: 189
Booked a trip via the call centre (Newcastle I think) on June 13th (BA.com couldn't cope with an itinerary including LGA). I UUAed one leg to F. Travel is next Wednesday and the avios haven't been taken, although its ticketed and I have lovely 1A reserved for the 747 to BOS.
Oddly, immediately after booking, MMB pointed me to the CCR and Elemis Spa for that leg, but about a week later reverted to pointing me to the regular lounge (I was Silver at the time). The venerable CWS tells me not to worry...
If collecting avios for this kind of upgrade has been enhanced away, I won't complain though! Does make you wonder what they'd do if you had spent every avios by the time they tried to make the debit?
Oddly, immediately after booking, MMB pointed me to the CCR and Elemis Spa for that leg, but about a week later reverted to pointing me to the regular lounge (I was Silver at the time). The venerable CWS tells me not to worry...
If collecting avios for this kind of upgrade has been enhanced away, I won't complain though! Does make you wonder what they'd do if you had spent every avios by the time they tried to make the debit?