BA Holidays - A Gem
#1
In Memoriam
Original Poster
Join Date: Oct 2014
Location: North
Programs: BA Silver; IHG Gold Elite; Hilton Gold
Posts: 382
BA Holidays - A Gem
I'm due to fly from Milan to Madrid to Santiago later today, booked with BA Holidays. A nice £1,500 saving compared to a UK starting point.
As I attempted to check in last night, I noticed my son's surname had been misspelled by my original booking. Panic. Can they change it? Will they charge?
I rang the helpline number and got through within seconds. I was immediately reassured that it was an easy typo to make and that a correction could easily be implemented. Within ten minutes I'd been reticketed and managed to check myself in.
Painless, reassuring, cost free and quick. A big relief given airline's usual desire to charge a chunky fee for any sort of amendment.
As I attempted to check in last night, I noticed my son's surname had been misspelled by my original booking. Panic. Can they change it? Will they charge?
I rang the helpline number and got through within seconds. I was immediately reassured that it was an easy typo to make and that a correction could easily be implemented. Within ten minutes I'd been reticketed and managed to check myself in.
Painless, reassuring, cost free and quick. A big relief given airline's usual desire to charge a chunky fee for any sort of amendment.
#4
Join Date: Nov 2011
Location: London
Programs: BA Gold
Posts: 4,028
Mrs Lem put her foot down and insisted on direct flight and "none of that messing around beforehand" for that one.
#5
In Memoriam
Original Poster
Join Date: Oct 2014
Location: North
Programs: BA Silver; IHG Gold Elite; Hilton Gold
Posts: 382
Italy was excellent for most of South America when I booked in January. £2,100 v £1,300 pp in business class. Lots of internal flights booked in Chile on Sky as limited LATAM Avios availability. Cash paid to get to Easter Island.
#6
Join Date: Oct 2010
Location: Switzerland
Programs: AY+ Platinum, SK Gold, BAEC Silver, airbaltic VIP, Radisson VIP
Posts: 6,529
I recently booked my first BA holidays, ZRH-LHR-INV return in CE + a car for 10 days in September. Unfortunately the savings weren't much, only about £60, but better than nothing. Part payment option was very useful!
#7
Join Date: Jun 2016
Programs: BAEC Gold
Posts: 1,165
Savings can be decent out of the UK as well - done AGP and MRU this year as Club flights + hotel for not much more than flight only would have cost. The premium to fly Club somehow also seems to be less when booking a holiday.
One of our flights got cancelled on the outbound on a flight & hotel booking a while back - one quick call to the BA Holidays line (transfer from the Gold line) and they had us re-booked for the same flights & hotel one week later to make up for it...(suited better than flying the next day). Very efficient.
One of our flights got cancelled on the outbound on a flight & hotel booking a while back - one quick call to the BA Holidays line (transfer from the Gold line) and they had us re-booked for the same flights & hotel one week later to make up for it...(suited better than flying the next day). Very efficient.
#8
FlyerTalk Evangelist
Join Date: Mar 2010
Location: JER
Programs: BA Gold/OWE, several MUCCI, and assorted Pensions!
Posts: 32,145
Agree with ratypus ... we've done a few Caribbean 'flight + hotel' with great savings and some excellent support from BA Holidays [e.g. booking an accommodation option that wasn't listed BA.com]. ISTR in one case the CW flights were almost free!
#9