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Being rerouted on American from a BA cancelled flight

Being rerouted on American from a BA cancelled flight

Old Jul 14, 17, 8:03 am
  #1  
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Being rerouted on American from a BA cancelled flight

If you have a BA Club world ticket where the flight is cancelled and you are rerouted on AA, here are several questions.

If the tickets were purchased with avios and $500 for taxes and $136 to pick a seat, and you are now rerouted on AA, are you due any refund if you got a business seat?

Would you automatically get business class since you had club world

Or, should you just be happy you got to your final destination?

Just curious.
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Old Jul 14, 17, 8:07 am
  #2  
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You should get business class seat on AA, refund of your BA seat $136. If you arrive late or have to leave too early you might even be entitled to EU261 reg stipulations.
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Old Jul 14, 17, 8:07 am
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You would definitely be able to fly business. They may give you an option in Economy if that's the only direct option (if there are no Business seats left), but you could then go indirectly.

I don't know about the seat assignment charge. AA does not charge, whereas BA does, but I'm not sure what the deal would be under the circumstances.
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Old Jul 14, 17, 8:08 am
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Originally Posted by nufnuf77 View Post
You should get business class seat on AA, refund of your BA seat $136. If you arrive late or have to leave too early you might even be entitled to EU261 reg stipulations.
Just seen your post. OP, I would listen to him!
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Old Jul 14, 17, 8:09 am
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Lots depends on the reason for the cancellation.

But yes you should be re-routed in like for like...

The seat reservations fee should always be refunded...

The rest depends on how long you had to wait for the re-routing when the re-routing gets you to your final destination, if the re-routing leaves before the original booking... and most importantly the reasons for the cancellation.
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Old Jul 14, 17, 8:34 am
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Are you entitled to EC261 if a flight has been cancelled and you are rebooked with more than a 3 hour time delay? I thought that strike action was an extraordinary event
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Old Jul 14, 17, 9:45 am
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Originally Posted by LHRagain View Post
Are you entitled to EC261 if a flight has been cancelled and you are rebooked with more than a 3 hour time delay? I thought that strike action was an extraordinary event
Strikes are a legitimate reason for not paying Article 7 compensation, yes, but I would expect it to have to be a direct consequence of the withdrawal of labour on a particular flight, rather than (e.g.) shortage of WW crew numbers covering other flights.
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Old Jul 14, 17, 10:44 am
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You might get rebooked into a revenue bucket and get TPs and Avios too!
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Old Jul 14, 17, 11:01 am
  #9  
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A redemption is a paid ticket. It is not treated differently for IRROPS rebooking or EC 261/2004 purposes than a cash ticket.

If you are rebooked onto an AA service, your BA J ticket ("Club World" is simply BA's marketing hype name for its #2 cabin) should be in AA J (or F). If J is not available, you will have to decide whether to accept a reroute into Y or to wait for J availability.

If you are rebooked into Y you are due a refund of 75% of the avios for the segment, your BA seat fee and the difference in APD for your now non-premium UK departure.

If the offered flight arrives 3+ hours later than your originally scheduled arrival, you are due EUR 300 (4+ hours gets you EUR 600) unless the reason for the delay is "extraordinary" e.g., weather or strike.
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Old Jul 14, 17, 11:18 am
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Originally Posted by Often1;!

Do the refunds based upon what happens occur automatically, or do you have to fill out forms online. Thanks for your detailed answer.


If you are rebooked onto an AA service, your BA J ticket ("Club World" is simply BA's marketing hype name for its [URL=http://www.flyertalk.com/forum/usertag.php?do=list&action=hash&hash=2
#2[/URL] cabin) should be in AA J (or F). If J is not available, you will have to decide whether to accept a reroute into Y or to wait for J availability.

If you are rebooked into Y you are due a refund of 75% of the avios for the segment, your BA seat fee and the difference in APD for your now non-premium UK departure.

If the offered flight arrives 3+ hours later than your originally scheduled arrival, you are due EUR 300 (4+ hours gets you EUR 600) unless the reason for the delay is "extraordinary" e.g., weather or strike.
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Old Jul 14, 17, 3:13 pm
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Originally Posted by corporate-wage-slave View Post
Strikes are a legitimate reason for not paying Article 7 compensation, yes, but I would expect it to have to be a direct consequence of the withdrawal of labour on a particular flight, rather than (e.g.) shortage of WW crew numbers covering other flights.
Are all strikes considered a legitimate reason for not paying out under EC261?

I can understand strikes by air traffic controllers, ramp workers, third party baggage handlers and caterers, but isn't it a little bit different when a company can't negotiate an agreement with its own employees for months / years? BA is making business decisions which are seriously impacting its customers. Surely they shouldn't be able to shrug their shoulders and deny any responsibility for it. Has anyone tried challenging this "fact" via small claims or other legal channels?
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Old Jul 14, 17, 3:42 pm
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Originally Posted by HilFly View Post
Are all strikes considered a legitimate reason for not paying out under EC261?

I can understand strikes by air traffic controllers, ramp workers, third party baggage handlers and caterers, but isn't it a little bit different when a company can't negotiate an agreement with its own employees for months / years? BA is making business decisions which are seriously impacting its customers. Surely they shouldn't be able to shrug their shoulders and deny any responsibility for it. Has anyone tried challenging this "fact" via small claims or other legal channels?
I suspect that if this got to a senior court it may well rule that strikes which the airline can control - so the dispute is directly with the airline and it is within its power to fix it - are not extraordinary circumstances. Clearly ATC strikes would be a very different scenario, there is painfully little that BA can do if (or rather when) French ATC goes on strike. However I doubt that at the entry level court process it would work, the wording just says "strikes" without making any further distinction.
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Old Jul 14, 17, 5:41 pm
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As to whether OP must claim a refund, yes. This is an EC 261/2004 matter and nothing regarding class of service downgrade is automated. Seat fees, APD and the like should be automatic, but probably won't be.

As to the strike issue, there is no precedential case remotely suggesting that there is a difference between a strike by carrier employees and by employees of a third-party, e.g. ATC. The reason for that seems fairly obvious. Of course anyone can end a strike by meeting the demands. Thus, any strike by airline employees can be resolved relatively instantly. But, that seems a bit foolish to suggest.

Given the politics of the EU and the role of the unions, one can imagine why this provision won't be interpreted otherwise.
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