Goodbye to all our remaining USA based ground staff
Jul 14, 2017, 4:28 am
#1
FlyerTalk Evangelist
Original Poster
Join Date: Jul 2002
Programs: Mucci des Hommes Magiques et Magnifiques
Posts: 19,092
Goodbye to all our remaining USA based ground staff
It seems that you do a great job but are too expensive.
The 10 remaining self handling stations are SFO, LAX, ORD, IAH, MIA, IAD, PHL, EWR, JFK and BOS.
The 10 remaining self handling stations are SFO, LAX, ORD, IAH, MIA, IAD, PHL, EWR, JFK and BOS.
Jul 14, 2017, 4:29 am
#2
FlyerTalk Evangelist
Join Date: Feb 2009
Location: From ORK, live LCY
Programs: BA Silver, EI Silver, HH Gold, BW Gold, ABP, Seigneur des Horaires des Mucci
Posts: 14,210
That's rather sad, but a continuation of BA's race to the bottom driven by Alex's obsession with enhancing another pound off the headline fare.
Jul 14, 2017, 4:41 am
#5
Join Date: Jan 2005
Location: Egham, Surrey, UK
Programs: Mucci Champion des Champions, BAG4L, *A Gold, HH DIA, Hyatt Explorist, Hertz Gold, Avis President
Posts: 3,416
Such a shame. Met some great BA staff at these stations and some have been there for years.
Another example of the only focus being the bottom line.
Another example of the only focus being the bottom line.
Jul 14, 2017, 4:45 am
#6
Moderator: Qatar Airways
Join Date: Jan 2014
Location: LHR/NCE/MIA
Programs: BAEC GfL & GGL, SQ Gold, Amex Centurion, Mucci des Chevaliers des Bons Mots et Qui Savent Moucher
Posts: 8,948
Presumably this means the end of the Lounge staff too; thinking of the Manager at SFO and Barman at IAD?
M
M
Jul 14, 2017, 4:52 am
#9
Join Date: Dec 2009
Location: Flatland
Programs: AA Lifetime Gold 1MM, BA Gold, UA Peon
Posts: 6,110
That would depend on the state. Don't expect much from Texas.
I thought BOS already was most outsourced; certainly I have had some quite stunning lack of help and cluelessness from the staff there, including denying that London City was an airport served by BA. So I thought they had already gone bad.
I thought BOS already was most outsourced; certainly I have had some quite stunning lack of help and cluelessness from the staff there, including denying that London City was an airport served by BA. So I thought they had already gone bad.
Jul 14, 2017, 5:19 am
#10
Join Date: Apr 2015
Programs: Some
Posts: 5,252
No ground presence at JFK sounds like a recipe for total disaster when something goes wrong in future. Strange decision if this is true - doesn't this station handle more BA passengers daily than any of the UK ones outside of London?
Jul 14, 2017, 5:42 am
#13
Join Date: Oct 2009
Location: Ottawa, Canada
Programs: BA Silver - hard drop from GGL :( SPG Gold, Hilton Diamond, AC E50k
Posts: 567
Otherwise, would be a disaster indeed!
Jul 14, 2017, 5:46 am
#15
Join Date: May 2014
Programs: BAEC, A3 M&B
Posts: 268
Thank you
Sad news...big thank you to the BA staff at EWR and JFK, always giving me the impression it's not just an airline and I'm not just a low CIV.
Edit: the other stations I just didn't travel through enough, no differentiation intended.
Edit: the other stations I just didn't travel through enough, no differentiation intended.