'Reduced Service'
Jul 4, 2017, 7:08 am
#16
Suspended
Join Date: Aug 2010
Location: DCA
Programs: UA US CO AA DL FL
Posts: 50,262
In any event, if there is something you wish, ask CC for it. Either a passing CC member or via the call button.
Reduced service may simply mean less proactive service, but it generally does not affect meeting passenger requests.
Reduced service may simply mean less proactive service, but it generally does not affect meeting passenger requests.
Jul 4, 2017, 7:28 am
#17
Join Date: Apr 2008
Location: north of heathrow
Posts: 1,106
Jul 4, 2017, 7:52 am
#18
Join Date: Jul 2003
Location: Australia
Programs: QF LTS, Marriott LTP, ALL GOLD
Posts: 2,440
We had reduceed service back in Feb on the upper deck of the 744 and indeed there was no pre dinner drinks run and the starter and dessert were all plated at once with the main in CW. Was told they had minimum crew. Flight was full and the extra jumpseats normally used by crew had staff travellers on them - which when its a reduced crew flight seems to just add to the crew workload. Was in 62k and had a guy and his teenage son at the end of the bed at the jumpseats there after take off and until just before landing.
Jul 4, 2017, 8:26 am
#20
Suspended
Join Date: Nov 2004
Location: London
Programs: BA GGL, AA 1MM LT GLD, SPG PLAT, National Exec Selc, Hilton Diamond, Hyatt Plat, Marriott Silver
Posts: 8,278
We had reduceed service back in Feb on the upper deck of the 744 and indeed there was no pre dinner drinks run and the starter and dessert were all plated at once with the main in CW. Was told they had minimum crew. Flight was full and the extra jumpseats normally used by crew had staff travellers on them - which when its a reduced crew flight seems to just add to the crew workload. Was in 62k and had a guy and his teenage son at the end of the bed at the jumpseats there after take off and until just before landing.
Jul 4, 2017, 9:14 am
#22
Join Date: Jul 2003
Location: Australia
Programs: QF LTS, Marriott LTP, ALL GOLD
Posts: 2,440
Jul 4, 2017, 9:21 am
#23
Join Date: May 2010
Location: UK
Posts: 5,380
We had a guy in the jump seat between F and J returning from MIA in April on a full flight. Poor bloke was freezing by the door, wrapped in blankets. Trouble is, the F cabin was sweltering hot at the same time! No one was comfortable.
Jul 4, 2017, 9:28 am
#24
Suspended
Join Date: Jun 2017
Programs: BAEC
Posts: 325
I highly doubt this. The MF crew working at the moment are mostly the keen and dedicated ones who do care about customers - that's why they've turned up for work during the strike. It just shows that the BA line that 'all flights are operating' is just spin, and there's still major disruption to service. On a 787 the minimum legal crew is 6 and lots of flights have been going out with this (usually it's significantly more), plus some of the crew will be inexperienced and/or come from standby. The service is by nature going to be reduced in these circumstances.
Jul 4, 2017, 9:31 am
#25
Join Date: Dec 2009
Location: Flatland
Programs: AA Lifetime Gold 1MM, BA Gold, UA Peon
Posts: 6,105
What can be the reasoning for reduced service on this flight? It is neither very short nor leaves very late at night (departure 12:30 (ex-LHR) or 10:30 (ex-ICN), flight time 11h or 12h respectively).
Edit: oh, strike action. Well, all the more reason not to fly BA at all until they sort out their industrial relations.
Edit: oh, strike action. Well, all the more reason not to fly BA at all until they sort out their industrial relations.
Last edited by flatlander; Jul 4, 2017 at 9:32 am Reason: add strike info
Jul 4, 2017, 9:35 am
#26
Join Date: Jul 2014
Location: London
Programs: BAEC Silver
Posts: 772
All crew care about their customers and are dedicated to their jobs.
Last edited by Down Low; Nov 28, 2017 at 7:22 am
Jul 4, 2017, 9:48 am
#27
Join Date: Oct 2016
Posts: 698
Wow, 6 crew on a 787. How many are there normally? I know it's the safety minimum but it must for service it must make things slow and difficult. I mean an A320 will normally have four and often five.
Would it be two crew for Club and four for WTP/WT?
Would it be two crew for Club and four for WTP/WT?
Jul 4, 2017, 9:50 am
#28
Join Date: Oct 2016
Posts: 698
What can be the reasoning for reduced service on this flight? It is neither very short nor leaves very late at night (departure 12:30 (ex-LHR) or 10:30 (ex-ICN), flight time 11h or 12h respectively).
Edit: oh, strike action. Well, all the more reason not to fly BA at all until they sort out their industrial relations.
Edit: oh, strike action. Well, all the more reason not to fly BA at all until they sort out their industrial relations.
Jul 4, 2017, 11:45 pm
#29
Suspended
Join Date: Jun 2017
Programs: BAEC
Posts: 325
I think it's 10 normally on a 789 and 8 on a 788? But could be wrong - I'm sure someone will be along to confirm soon enough.
The comparison with Airbuses is interesting... BA's 787s carry only very slightly more passengers than their A321s (216 vs 205)... so as a way to 'increase long haul capacity' they're not especially efficient!