LCY catering changes
Jun 28, 2017, 6:55 am
#1
Original Poster
Join Date: Feb 2017
Location: EDI
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LCY catering changes
On the EDI-LCY this morning in Euro Traveller, looking forward to a change from BOB and a 'full' english, only to get offered a tiny bacon roll and eventually a coffee.
Any idea what's going on with LCY SH catering; I'd heard they're eventually going to BOB but disappointed with the 'enhancements' in the meantime; not sure if there was a catering issue, or this reduction is the way forward!
Any idea what's going on with LCY SH catering; I'd heard they're eventually going to BOB but disappointed with the 'enhancements' in the meantime; not sure if there was a catering issue, or this reduction is the way forward!
Last edited by fudgeukraine; Jun 28, 2017 at 7:01 am
Jun 28, 2017, 7:00 am
#2
Ambassador, British Airways; FlyerTalk Posting Legend
Join Date: Apr 2012
Location: Leeds, UK
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On the EDI-LHR this morning, looking forward to a change from BOB and a 'full' english, only to get offered a tiny bacon roll and eventually a coffee.
Any idea what's going on with LCY SH catering; I'd heard they're eventually going to BOB but disappointed with the 'enhancements' in the meantime; not sure if there was a catering issue, or this reduction is the way forward!
Any idea what's going on with LCY SH catering; I'd heard they're eventually going to BOB but disappointed with the 'enhancements' in the meantime; not sure if there was a catering issue, or this reduction is the way forward!
Jun 28, 2017, 8:33 am
#4
Moderator, Iberia Airlines, Airport Lounges, and Ambassador, British Airways Executive Club
Join Date: Feb 2010
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This is a side effect of the introduction of Club Europe on this and all domestic services. In the case of BACF services you now need to be in CE to get a full hot breakfast. More details in the main CE meals thread. This changed in April.
Jun 28, 2017, 10:12 am
#7
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Jun 28, 2017, 11:06 am
#10
Join Date: Oct 2015
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Why don't they just bin the BoB idea for LCY altogether? The volumes on CityFlyer must be tiny compared to mainline, so any marginal cost saving wouldn't add up to much. The logistics are clearly a pain, and since LCY is already a more "premium" experience than LGW or LHR, it would make sense for the product to remain slightly improved. And with no lounge or priority security/boarding, there's not much incentive for status-holders to use BA over anyone else at LCY as it is.
Keeping the status quo seems most logical to me...
Keeping the status quo seems most logical to me...
Jun 28, 2017, 11:18 am
#11
Join Date: Aug 2014
Location: London
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We can only hope, Deltus
How is the Club service going to work on the shorter "long" flights with one dedicated CC (eg IBZ) assuming the other is trapped with the BoB trolley? It already seems to be a struggle with two on the likes of LIS and HEL
How is the Club service going to work on the shorter "long" flights with one dedicated CC (eg IBZ) assuming the other is trapped with the BoB trolley? It already seems to be a struggle with two on the likes of LIS and HEL
Jun 28, 2017, 11:20 am
#12
Join Date: Oct 2006
Location: Brighton, UK
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Why don't they just bin the BoB idea for LCY altogether? The volumes on CityFlyer must be tiny compared to mainline, so any marginal cost saving wouldn't add up to much. The logistics are clearly a pain, and since LCY is already a more "premium" experience than LGW or LHR, it would make sense for the product to remain slightly improved. And with no lounge or priority security/boarding, there's not much incentive for status-holders to use BA over anyone else at LCY as it is.
Keeping the status quo seems most logical to me...
Keeping the status quo seems most logical to me...
Personally I have always found LCY underwhelming. If its location is handy for you, you are travelling for work and want to minimise journey time, it has some advantages. But I would describe it as down market in comparison to LGW or LHR in terms of facilities, retail, food and beverage, lounges. Its ambience also has all the charm of a 70s municipal bus station.
Apart from that I live LCY!
Jun 28, 2017, 11:23 am
#13
Join Date: Sep 2013
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You surely wouldn't want Mr. Cruz to leave himself open to accusations of ignoring overwhelming customer feedback ..... ?
I refer of course to the feedback that speaks of serious disenchantment with complimentary ET catering, coupled with a strong preference to pay for all food & drink, ŕ la LCC, rather than have it provided within the ticket price, as was once the case with all traditional full-service carriers ; and still is with many.
Jun 28, 2017, 11:28 am
#14
Join Date: Jul 2014
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Jun 28, 2017, 11:55 am
#15
Join Date: Dec 2006
Location: Lewes
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LCY all the way. It hasn't forgotten it's an airport with usually prompt check-in, security and boarding rather than a shopping arcade or tired lounge to while away your life.....