Urgent help please Brussels airlines to BA delay
Jun 26, 2017, 7:01 pm
#1
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Urgent help please Brussels airlines to BA delay
hi all
currently on the tarmac at JFK with Brussels Airlines to BRU and the flight had gone tech but is now fixed and we are taxiing . Was due to transfer to BA onto LHR then MAN but not as a through ticket as they are booked on separate PNR's. The JFK-BRU is due to land too late (nearly 3 hours late) for the connecting flight. I've never been in this situation before and have not got a clue what to do or who to contact. Called the US BA contact number and they quoted Ł600 plus per person to stick me on a later flight. Please help!
currently on the tarmac at JFK with Brussels Airlines to BRU and the flight had gone tech but is now fixed and we are taxiing . Was due to transfer to BA onto LHR then MAN but not as a through ticket as they are booked on separate PNR's. The JFK-BRU is due to land too late (nearly 3 hours late) for the connecting flight. I've never been in this situation before and have not got a clue what to do or who to contact. Called the US BA contact number and they quoted Ł600 plus per person to stick me on a later flight. Please help!
Jun 26, 2017, 7:08 pm
#2
Join Date: Feb 2012
Posts: 599
Use your phone data/wifi to buy a last minute ticket online from BRU to MAN, whatever you find on google flights or kayak etc. It doesn't have to be on BA, just get whatever works. It will be less than 600 pounds for sure (probably last minute fares around 200 pounds per person).
The flight you'll miss is money wasted unfortunately.
Or, you can use your phone to book a hotel in Brussels for 1-2 days, and then take whatever cheap RyanAir flight.
The flight you'll miss is money wasted unfortunately.
Or, you can use your phone to book a hotel in Brussels for 1-2 days, and then take whatever cheap RyanAir flight.
Jun 26, 2017, 7:16 pm
#4
Join Date: Aug 2013
Posts: 8,762
There are tickets on Eurostar 14:56 through to Manchester arrive 19.04 for Ł129.95.
Or on the direct SN flight to MAN at 16.50 for Ł210.
Or plenty of avios seats to LHR at 15.25, if you wanted to work it out from there. No avios seats to MAN connecting from that currently.
Or Ryanair flight at 21.55 direct from Chareloi for Ł79 if you don't mind arriving late.
Or on the direct SN flight to MAN at 16.50 for Ł210.
Or plenty of avios seats to LHR at 15.25, if you wanted to work it out from there. No avios seats to MAN connecting from that currently.
Or Ryanair flight at 21.55 direct from Chareloi for Ł79 if you don't mind arriving late.
Jun 26, 2017, 8:53 pm
#5
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Coincidentally, I was on a bus today from upstate New York to Manhattan seated next to a young man who spoke a little English, but mainly Russian. He was booked on the OP's flight, with a connection to Kiev. Our bus arrived Manhattan one hour and forty minutes late, at 4:40 pm instead of 3:00 pm. I doubted that he would make the flight, but helped him to buy a Metrocard, and put him on the subway to Jamaica, with instructions for transferring to the AirTrain to JFK T1. Perhaps with the mechanical delay, he actually made the flight. OP: Was boarding delayed, or did the flight board on time, and then go tech?
Last edited by guv1976; Jun 26, 2017 at 9:05 pm
Jun 26, 2017, 10:27 pm
#6
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No 'flat tyre' rule on BA. BRU ticket desk is outsourced and they will recalculate the fare upgrading OP to fully flex ticket - this is why it is 600 quid charge.
Jun 27, 2017, 12:03 am
#8
Join Date: Jan 2008
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I am guessing on separate tickets this would have been the 11:25 in which case all may be fine as estimated arrival time now showing 09:04
Jun 27, 2017, 12:13 am
#9
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Unfortunately for the OP, his flight is late but not late enough to trigger EU compensation. That could've reduced the cost burden.
Jun 27, 2017, 12:33 am
#10
Join Date: Jan 2008
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would 2 hours work even if the flight was on time? Checkin would close at 09:00 so 1 hr 15 mins to disembark, immigration, baggage etc....seems very tight
Jun 27, 2017, 12:44 am
#11
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Thankfully for the OP there have been some good strong jetstream winds across the pond this week, so it does look like they should arrive on stand around 09:15. If they are HBO then making the 09:45 BA should be possible (B pier to B pier, maybe no security either, not sure if Belgium treats the USA as a safe origin). If they are on the 11:25 then they should be fine even with baggage.
Jun 27, 2017, 12:49 am
#12
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Thankfully for the OP there have been some good strong jetstream winds across the pond this week, so it does look like they should arrive on stand around 09:15. If they are HBO then making the 09:45 BA should be possible (B pier to B pier, maybe no security either, not sure if Belgium treats the USA as a safe origin). If they are on the 11:25 then they should be fine even with baggage.
Jun 27, 2017, 12:58 am
#13
Join Date: Jul 2013
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BA has no liability and is not obliged to offer
a new ticket. A through ticket is like an insurance policy.
Buying separate tickets to save money can sometimes go wrong and therefore
the responsibility/ accountability falls on the ticket/s purchaser and not the airline.
Hope the OP managed to find a reasonable alternative back to MAN
a new ticket. A through ticket is like an insurance policy.
Buying separate tickets to save money can sometimes go wrong and therefore
the responsibility/ accountability falls on the ticket/s purchaser and not the airline.
Hope the OP managed to find a reasonable alternative back to MAN
Jun 27, 2017, 1:16 am
#14
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