Urgent help please Brussels airlines to BA delay
Jun 27, 2017, 1:38 am
#16
Join Date: Sep 2010
Location: Wolverhampton
Programs: BA Silver, Hilton Diamond, Marriot Gold, Radisson Gold, Amex Platinum
Posts: 1,606
From my memory, it can be a loooong way to a departure gate at the end even if with the mechanised walkway.
Just an alternative in the future, 20-30 minutes to Brussels midi, 2 hours from midi to Euston, 2:15 from Euston to Manchester Picadilly. Depending on time of day, a Manchester end ticket could be flexible, Eurostar have (in my experience) seem to be ok with delayed trains and rebooking you on the next one (and can have oneways Ł30 if booked in advance).
Just an alternative in the future, 20-30 minutes to Brussels midi, 2 hours from midi to Euston, 2:15 from Euston to Manchester Picadilly. Depending on time of day, a Manchester end ticket could be flexible, Eurostar have (in my experience) seem to be ok with delayed trains and rebooking you on the next one (and can have oneways Ł30 if booked in advance).
Jun 27, 2017, 1:54 am
#17
Join Date: May 2014
Location: BRU
Programs: BA GGL, TK E (*G), ITA exec
Posts: 4,072
) but theoretically while you reach the baggage reclaim they are unloading the bags, so it also mean less wait for them once there 
Jun 27, 2017, 2:51 am
#18
Original Poster
Join Date: Oct 2008
Location: SYD
Programs: BA Silver, IC Plat Elt, Hilton Diamond, QF silver
Posts: 217
Hi All
Just can I say a huge thank you to you all for your constructive comments. Unfortunately I was not HBO and thus missed the connection (and any chance of compensation as the flight was under 3 hours late). currently in BRU looking at the options, like it's been said time and time again on this forum I took the risk and lost , lesson learned.
Just can I say a huge thank you to you all for your constructive comments. Unfortunately I was not HBO and thus missed the connection (and any chance of compensation as the flight was under 3 hours late). currently in BRU looking at the options, like it's been said time and time again on this forum I took the risk and lost , lesson learned.
Jun 27, 2017, 3:16 am
#20
Join Date: Mar 2012
Location: BHX
Programs: BA GGL CCR GfL, SQ Gold, Hyatt Glob, HH Diamond, Marriott Plat, Cafe Nero Loyalty Card (7 Stamps)
Posts: 7,327
You might have better luck with the Silver line than the outsourced outstation staff at BRU.
Jun 27, 2017, 5:32 am
#21
Join Date: Aug 2013
Posts: 8,751
Hi All
Just can I say a huge thank you to you all for your constructive comments. Unfortunately I was not HBO and thus missed the connection (and any chance of compensation as the flight was under 3 hours late). currently in BRU looking at the options, like it's been said time and time again on this forum I took the risk and lost , lesson learned.
Just can I say a huge thank you to you all for your constructive comments. Unfortunately I was not HBO and thus missed the connection (and any chance of compensation as the flight was under 3 hours late). currently in BRU looking at the options, like it's been said time and time again on this forum I took the risk and lost , lesson learned.
Jun 27, 2017, 6:24 am
#22
Join Date: May 2005
Location: Kyiv, Ukraine
Programs: Mucci, BA Gold, TK Elite, HHonors Lifetime Diamond
Posts: 7,683
Hi All
Just can I say a huge thank you to you all for your constructive comments. Unfortunately I was not HBO and thus missed the connection (and any chance of compensation as the flight was under 3 hours late). currently in BRU looking at the options, like it's been said time and time again on this forum I took the risk and lost , lesson learned.
Just can I say a huge thank you to you all for your constructive comments. Unfortunately I was not HBO and thus missed the connection (and any chance of compensation as the flight was under 3 hours late). currently in BRU looking at the options, like it's been said time and time again on this forum I took the risk and lost , lesson learned.
Jun 28, 2017, 4:02 am
#25
Original Poster
Join Date: Oct 2008
Location: SYD
Programs: BA Silver, IC Plat Elt, Hilton Diamond, QF silver
Posts: 217
Hi Guys. So ended up booking the Flybe/SN BRU-BHX at 13:10hrs as my little boy started to get quite sick in the terminal. Paid a huge premium. Spoke to both the silver line and the SN desk at BRU both expressed sympathy but stated it was my problem to resolve. Now I'm off on the train to pick up my car from MAN. Happy Days.
Jul 11, 2017, 8:24 am
#26
Join Date: Dec 2010
Location: Coastal CT
Programs: UA MM Lifetime Gold, Delta Gold, SPG/ Marriott Lifetime Gold, HH Gold
Posts: 55
This is the precise reason I stopped flying BA - a complete lack of courtesy or concern and a willingness to keep my money for services not provided.
Plans sometimes change and you need to add a standalone flight from LHR to MAN - BA's unwillingness to even consider flexibility in their rebooking policy was what annoyed me. After the second time I was caught out and left hanging talking to someone in India I decided to boycott BA going forward.
Plans sometimes change and you need to add a standalone flight from LHR to MAN - BA's unwillingness to even consider flexibility in their rebooking policy was what annoyed me. After the second time I was caught out and left hanging talking to someone in India I decided to boycott BA going forward.
Jul 11, 2017, 8:39 am
#27
Join Date: Feb 2008
Location: Canada
Programs: BA Silver
Posts: 1,254
This is the precise reason I stopped flying BA - a complete lack of courtesy or concern and a willingness to keep my money for services not provided.
Plans sometimes change and you need to add a standalone flight from LHR to MAN - BA's unwillingness to even consider flexibility in their rebooking policy was what annoyed me. After the second time I was caught out and left hanging talking to someone in India I decided to boycott BA going forward.
Plans sometimes change and you need to add a standalone flight from LHR to MAN - BA's unwillingness to even consider flexibility in their rebooking policy was what annoyed me. After the second time I was caught out and left hanging talking to someone in India I decided to boycott BA going forward.
Jul 11, 2017, 9:04 am
#28
Suspended
Join Date: Mar 2002
Location: Canada, USA, Europe
Programs: UA 1K
Posts: 31,452
This is the precise reason I stopped flying BA - a complete lack of courtesy or concern and a willingness to keep my money for services not provided.
Plans sometimes change and you need to add a standalone flight from LHR to MAN - BA's unwillingness to even consider flexibility in their rebooking policy was what annoyed me. After the second time I was caught out and left hanging talking to someone in India I decided to boycott BA going forward.
Plans sometimes change and you need to add a standalone flight from LHR to MAN - BA's unwillingness to even consider flexibility in their rebooking policy was what annoyed me. After the second time I was caught out and left hanging talking to someone in India I decided to boycott BA going forward.
Jul 11, 2017, 9:11 am
#29
Join Date: Mar 2009
Location: United Kingdom
Programs: AZ Exec, FB PFL, OneWorld Sapphire, IHG Diamond, Accor Platinum, Avis/Hertz President
Posts: 577
This is the precise reason I stopped flying BA - a complete lack of courtesy or concern and a willingness to keep my money for services not provided.
Plans sometimes change and you need to add a standalone flight from LHR to MAN - BA's unwillingness to even consider flexibility in their rebooking policy was what annoyed me. After the second time I was caught out and left hanging talking to someone in India I decided to boycott BA going forward.
Plans sometimes change and you need to add a standalone flight from LHR to MAN - BA's unwillingness to even consider flexibility in their rebooking policy was what annoyed me. After the second time I was caught out and left hanging talking to someone in India I decided to boycott BA going forward.
You may consider not to fly anymore.
BA kept your money for services they did not provided under precise circumstances you likely did not meet.
How can possibly be their fault?
U
Jul 11, 2017, 3:45 pm
#30
Suspended
Join Date: Jun 2017
Programs: BAEC
Posts: 325
This is the precise reason I stopped flying BA - a complete lack of courtesy or concern and a willingness to keep my money for services not provided.
Plans sometimes change and you need to add a standalone flight from LHR to MAN - BA's unwillingness to even consider flexibility in their rebooking policy was what annoyed me. After the second time I was caught out and left hanging talking to someone in India I decided to boycott BA going forward.
Plans sometimes change and you need to add a standalone flight from LHR to MAN - BA's unwillingness to even consider flexibility in their rebooking policy was what annoyed me. After the second time I was caught out and left hanging talking to someone in India I decided to boycott BA going forward.
If it had been a late BA inbound (or even a OW partner, especially if a codeshare exists and therefore the flights are linked commercially) I would expect them to look a bit more favourably. Not saying it's guaranteed in any case, but I'd like to think that even in its current state, BA would at least consider helping out.