Marriott 1000 avios sign up bonus has yours arrived on BA?
Aug 14, 2017, 7:41 am
#47
Join Date: Jan 2016
Location: EDI
Programs: BAEC
Posts: 466
Aug 14, 2017, 10:21 am
#48
Suspended
Join Date: Jan 2015
Location: Bregenz, Austria
Programs: AA, BAEC, Alaska, Flying Blue, United, IHG, Hilton
Posts: 2,950
My Marriott account is also showing no activity. Time for another follow-up e-mail.
All this hassle for a quarter of a one-way RFS.
Was/is it worth it? No way.
Am I going to let them away with it? No way.
All this hassle for a quarter of a one-way RFS.
Was/is it worth it? No way.
Am I going to let them away with it? No way.
Aug 14, 2017, 10:37 am
#49
Suspended
Join Date: Jan 2015
Location: Bregenz, Austria
Programs: AA, BAEC, Alaska, Flying Blue, United, IHG, Hilton
Posts: 2,950
Another e-mail sent:
Good afternoon.
I am following up, for the third time, on the recent promotion, promising 1,000 British Airways Avios for new Marriott Rewards accounts, offered in June.
Initially, I was promised that these miles would be credited by the end of June.
I then followed up and was told they would be credited by the end of July.
On my third follow-up, I was sent a generic copy-and-paste response, promising that these miles would be credited "as soon as possible".
Last week, I also received a blank e-mail, with no subject line, from Marriott Rewards, in the middle of the night.
This is simply not good enough.
Please could you advise when, how and ultimately whether, Marriott intends to deliver on it's promise?
Timothy [Redacted]
I know I'll just get another copy-and-paste letter, telling me, in as polite a way as possible, to go forth and multiply, but I'm not letting them away with this.
Good afternoon.
I am following up, for the third time, on the recent promotion, promising 1,000 British Airways Avios for new Marriott Rewards accounts, offered in June.
Initially, I was promised that these miles would be credited by the end of June.
I then followed up and was told they would be credited by the end of July.
On my third follow-up, I was sent a generic copy-and-paste response, promising that these miles would be credited "as soon as possible".
Last week, I also received a blank e-mail, with no subject line, from Marriott Rewards, in the middle of the night.
This is simply not good enough.
Please could you advise when, how and ultimately whether, Marriott intends to deliver on it's promise?
Timothy [Redacted]
I know I'll just get another copy-and-paste letter, telling me, in as polite a way as possible, to go forth and multiply, but I'm not letting them away with this.
Aug 17, 2017, 12:08 am
#50
Suspended
Join Date: Jan 2015
Location: Bregenz, Austria
Programs: AA, BAEC, Alaska, Flying Blue, United, IHG, Hilton
Posts: 2,950
As expected:
Dear Timothy [Redacted],
Thank you for contacting Marriott Rewards.
This issue is being worked on and hopefully resolved within the next week. Please be assured that your miles will be posted once the issue is resolved.
Thank you for choosing Marriott.
Sincerely,
Sarah C.
Internet Correspondence Specialist
Marriott Rewards Guest Services
Seriously, how difficult can it really be to credit a few partner miles?
Dear Timothy [Redacted],
Thank you for contacting Marriott Rewards.
This issue is being worked on and hopefully resolved within the next week. Please be assured that your miles will be posted once the issue is resolved.
Thank you for choosing Marriott.
Sincerely,
Sarah C.
Internet Correspondence Specialist
Marriott Rewards Guest Services
Seriously, how difficult can it really be to credit a few partner miles?
Aug 17, 2017, 11:00 am
#52
Join Date: Jan 2016
Location: EDI
Programs: BAEC
Posts: 466
They are flirting with dishonesty by claiming the points have ever been applied by showing it in my Marriott account. Get the feeling they've done this as a short term fix to stop people complaining/chasing.
Aug 17, 2017, 1:41 pm
#54
Suspended
Join Date: Jan 2015
Location: Bregenz, Austria
Programs: AA, BAEC, Alaska, Flying Blue, United, IHG, Hilton
Posts: 2,950
2017 DOUBLE MILES - 1K BONUS
1,000 milesPosted
Aug, 01 2017
Type
Bonus
Firstly, these miles are not on my BA account.
Secondly, the date of August 01 is just an outright lie. I checked my Marriott account 3 days ago, and this entry was not there.
Aug 22, 2017, 12:07 pm
#55
Original Poster
Join Date: Sep 2006
Location: Jersey
Posts: 183
This is today's communication from Marriott. Still no sign on BA.
Thank you for contacting Marriott Rewards.
There a delay in the mileage posting for British Air. I'm sorry but we do not have a time frame as to when the mileage will post.
Sincerely,
Thank you for contacting Marriott Rewards.
There a delay in the mileage posting for British Air. I'm sorry but we do not have a time frame as to when the mileage will post.
Sincerely,
Aug 22, 2017, 12:15 pm
#56
Suspended
Join Date: Jan 2015
Location: Bregenz, Austria
Programs: AA, BAEC, Alaska, Flying Blue, United, IHG, Hilton
Posts: 2,950
They really don't seem to have a clue. Their reply to you is totally inconsistent with mine, which stated (5 days ago) that they hoped to resolve it within a week.
My guess is they have received a much higher response to this promo than they expected, and they are hoping people will just go away.
Also worrying that they don't even know the correct name of their airline partner.
This does not inspire confidence in Marriott as a company.
Aug 22, 2017, 12:26 pm
#58
Suspended
Join Date: Jan 2015
Location: Bregenz, Austria
Programs: AA, BAEC, Alaska, Flying Blue, United, IHG, Hilton
Posts: 2,950