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Old

Jun 9, 2017, 2:41 am

#91

elitetraveler

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Join Date: Dec 2005

Posts: 9,916

Quote:

Originally Posted by navylad

For the more straight forward enquiries, there are policies that are approved by the airline's medical director which don't require referral to the medical team to approve, for more complicated cases, these are referred.

Interesting - I would have thought anything expensive like doctors would have been outsourced to a trainee at a call center in India years ago.

I remember at AA some point they outsourced everything - all the facilities are still onsite - but everything is now operated on contract by a third party.

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