Used the wrong companion voucher
Jun 7, 2017, 12:21 am
#1
Original Poster
Join Date: Jan 2015
Location: London
Programs: BA Silver
Posts: 73
Used the wrong companion voucher
hi
yesterday we booked our trip to Boston but unfortunately we used the wrong companion voucher ( we had 2, one expiring in March 2018 and one in April 2019 and used the 19 one).
we called BA but as expected they can't do anything. The only thing it seems we can do is cancel the booking but they said that costs 65 pounds per person ( I thought it was 30 or 35)
any other ideas?
thanks
yesterday we booked our trip to Boston but unfortunately we used the wrong companion voucher ( we had 2, one expiring in March 2018 and one in April 2019 and used the 19 one).
we called BA but as expected they can't do anything. The only thing it seems we can do is cancel the booking but they said that costs 65 pounds per person ( I thought it was 30 or 35)
any other ideas?
thanks
Jun 7, 2017, 12:48 am
#3
Ambassador, British Airways; FlyerTalk Posting Legend
Join Date: Apr 2012
Location: Leeds, UK
Programs: BA GGL/CCR, GfL, HH Diamond
Posts: 42,945
If it's within 24 hours can't you cancel within the cooling off period at no cost?
https://www.britishairways.com/trave...e/public/en_il
https://www.britishairways.com/trave...e/public/en_il
Jun 7, 2017, 2:26 am
#7
Original Poster
Join Date: Jan 2015
Location: London
Programs: BA Silver
Posts: 73
Not enough Avios for another holiday this year 
but all is well as I managed to cancel using the cool down period - no cost. I guess the person I spoke to to yesterday in the US (the uk line was already closed) was not well informed
thanks for the advice. Now I need to rebook again
but all is well as I managed to cancel using the cool down period - no cost. I guess the person I spoke to to yesterday in the US (the uk line was already closed) was not well informed
thanks for the advice. Now I need to rebook again
Jun 7, 2017, 4:48 am
#8
Join Date: Mar 2016
Location: Glasgow, UK
Programs: Seigneur des Tarifs Utils First Class Mucci with Honours :) - BA GGL / CCR
Posts: 1,551
Not enough Avios for another holiday this year
but all is well as I managed to cancel using the cool down period - no cost. I guess the person I spoke to to yesterday in the US (the uk line was already closed) was not well informed
thanks for the advice. Now I need to rebook again
but all is well as I managed to cancel using the cool down period - no cost. I guess the person I spoke to to yesterday in the US (the uk line was already closed) was not well informed
thanks for the advice. Now I need to rebook again
Jun 7, 2017, 4:58 am
#9
Original Poster
Join Date: Jan 2015
Location: London
Programs: BA Silver
Posts: 73
exactly for the same flights - cant's wait
Jun 7, 2017, 5:34 am
#11
Join Date: Mar 2016
Location: Glasgow, UK
Programs: Seigneur des Tarifs Utils First Class Mucci with Honours :) - BA GGL / CCR
Posts: 1,551
Jun 15, 2017, 7:52 am
#13
Join Date: Mar 2016
Location: Glasgow, UK
Programs: Seigneur des Tarifs Utils First Class Mucci with Honours :) - BA GGL / CCR
Posts: 1,551