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What do you still like about BA and future improvement [Positive]

What do you still like about BA and future improvement [Positive]

Old Jun 5, 17, 4:08 pm
  #1  
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Smile What do you still like about BA and future improvement [Positive]

With all the recent negative press as of late with the cuts and IT meltdown. I thought it best to look on the bright side of BA of what they still do well and upcoming improvements in the pipeline.

Please try to keep this clean.

1. Route Network
2. Service onboard (personally speaking I find this exceptional regardless of crew type)
3. I still think World Traveller is a reasonable product offering
4. The new First Wing at T5
5. New lounges released at Gatwick and Boston
6. Worldwide lounge refurbishment programme - including T5, JFK, Chicago
7. Introduction of new airframes including A80, 787, A350's
8. Gradual retiring of the end of life fleet such as 747.
9. Upcoming deployment of WiFi onboard
10. Amenity kit skin care products - Elemis & Aromatherapy Associates
11. Introduction of Liberty wash bags in First
12. T5 Elemis Spa
13. Laurent-Perrier Grand Siècle Champagne
14. Imminent return of the flower & amuse bouche in First (TBC)

These are just some things I thought off on the top of my head. Do you have any to share?
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Old Jun 5, 17, 4:13 pm
  #2  
 
Join Date: May 2010
Location: UK
Programs: BAEC Bronze
Posts: 5,262
My husband and I had excellent service in the CCR. Charming and attentive staff, a delicious egg and sausage toasted bloomer sandwich and fruit salads, and an expresso martini with a coffee bean eyes smile

I love the rear facing window seats in CW.

Liberty washbags.
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Old Jun 5, 17, 4:16 pm
  #3  
 
Join Date: Mar 2014
Location: London, UK
Programs: BAEC
Posts: 1,816
The BAEC remains the jewel in BA's crown as far as I am concerned.
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Old Jun 5, 17, 4:16 pm
  #4  
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Qatar Airways Q Suite to be copied for CW in the new A350-1000s
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Old Jun 5, 17, 4:19 pm
  #5  
 
Join Date: Oct 2015
Location: London, UK
Programs: BAEC GGL/CCR, HH Diamond, BW Diamond, Blue Peter Badge Holder
Posts: 3,529
A decent cup of tea
The CE table
Theoretical Seating
CC that are allowed to have individualism
Improvements in CE catering
BAEC
Military Discount

What I think they could improve upon...
Mocktails
Make LHR T3 GF dining room a Concord dinning room with the same menu as T5
Add in a CCR into LGW
Stop the jetbridge to steps and back out to a bus on flights from JER
Strictly enforce priority queues.
Food selection on SH and on return legs of LH.

Last edited by navylad; Jun 5, 17 at 6:31 pm
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Old Jun 5, 17, 4:21 pm
  #6  
 
Join Date: Oct 2006
Location: UK
Programs: BA Blue, IC Spire Ambassador
Posts: 4,645
You can keep your 787s and "investments" - BA's long suffering staff are THE reason I still fly BA, they are still a cut above those of other airlines. I better not say that too loudly though!
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Old Jun 5, 17, 4:33 pm
  #7  
 
Join Date: May 2010
Location: UK
Programs: BA Gold
Posts: 1,144
Originally Posted by richardwft View Post
Qatar Airways Q Suite to be copied for CW in the new A350-1000s
Really?
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Old Jun 5, 17, 4:53 pm
  #8  
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Join Date: Sep 2012
Location: Sheen, London
Programs: BA Spire, Hilton *G, A3 Diamond, IHG Silver
Posts: 4,944
I am pretty satisfied with CW on the A380 when travelling as a couple.

BAEC, in particular RFS and one-way pricing of redemptions is generally good value. Compared to the equivalent in other FFPs, the TP system and rates of TP earning are very reasonable.

F wing was a genuine enhancement.

I enjoy listening to the pilots' announcements.

CC know how to make tea.


Improve:
Still hoping that tea, coffee and water will become free on short-haul again...
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Old Jun 5, 17, 4:57 pm
  #9  
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Location: Argentina
Programs: BAEC/IB
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As long as they keep flying LON/GLA I don't care. Anyway...should we ever move permanently back to Scotland I don't want to set foot on an aircraft ever again.
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Old Jun 5, 17, 5:01 pm
  #10  
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Prices are still good for me. BOS-LHR-DUB-LHR-BOS booked in CW yesterday for July for $1,649 including AARP discount and Chase 10% then upgraded to F with a GUF1 and joker. Outstanding.
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Old Jun 5, 17, 5:09 pm
  #11  
 
Join Date: Jun 2008
Location: UK & Ghana
Programs: BA, VS,
Posts: 224
As my main need is flying somewhere that BA had the only direct flight from lomdon I would say there is still something almost romantic about seeing that red white and blue tail in Africa, getting on board and having a proper cup of tea or a can of English bitter.

apart from that romanticism I like the hard products in CW and F but most of all the amazing crew who really make the journey as easy as possible.
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Old Jun 5, 17, 5:13 pm
  #12  
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Join Date: Aug 2012
Location: Provincie Antwerpen, Vlaanderen, België
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There's little in your list for non-status passengers or those not in J/F.

I disagree with you on the World Traveller comment, it's a terrible product and getting worse.

Where I do agree is the retirement of the 747 fleet, this can only be a good thing although by God are they dragging it out.
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Old Jun 5, 17, 5:19 pm
  #13  
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Broadly, BA would be much poorer but for the many excellent CC and ground staff who give their all......
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Old Jun 5, 17, 5:30 pm
  #14  
 
Join Date: Jun 2017
Programs: BA Gold
Posts: 7
Cabin crew always. Best of any I have ever flown with.
First wing in T5 is great.
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Old Jun 5, 17, 5:39 pm
  #15  
 
Join Date: Nov 2012
Location: London, UK
Programs: BA Silver, Alitalia Freccia Alata Plus
Posts: 924
I would like the opening hours of OW arrivals lounges to be extended to cover all BA long-haul arrivals (or for alternative shower facilities to be made available).

I'd like CW seating to be wider and have more personal storage space. I'd like to be able to have a window seat AND not have to step over my neighbour to reach the aisle.

I've experienced superb service from all types of staff. It's good to remember all the positive experiences I've had, rather than focus on the only poor one (my last).
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