BA Complimentary Status Renewal for Two Years
Jun 27, 2017, 9:14 am
#571
Join Date: Jun 2016
Posts: 51
There have been several different posts. One saying that it's the status you have at the end of your current membership year (as they were informed by ba) and others stating that it's the level you have now (also as informed by ba!).
As I wrote a few messages ago, anyone like me that will go up a level during their membership year will have no benefit if the second year reverts to the level they have now.
Further clarification would be nice but what expiry date will be on my Silver Card when I get it later this year????
As I wrote a few messages ago, anyone like me that will go up a level during their membership year will have no benefit if the second year reverts to the level they have now.
Further clarification would be nice but what expiry date will be on my Silver Card when I get it later this year????
Jun 27, 2017, 9:21 am
#572
Join Date: Mar 2014
Location: LUX
Programs: BAEC Gold, MILLEMIGLIA Freccia Alata, M&M Blue
Posts: 406
Mine is extended to Gold too, expiring 31st July 2020.
Renewed on June 8th to 31st July 2018 and got a full two years extension.
Definitely happy cause I thought I would have only been extended to July 2019 like some others have been.
Renewed on June 8th to 31st July 2018 and got a full two years extension.
Definitely happy cause I thought I would have only been extended to July 2019 like some others have been.
Jun 27, 2017, 11:02 am
#573
Join Date: Oct 2010
Location: Henley-On-Thames
Programs: BAEC Silver (but only temporarily) AVIS Presidents Club, Starbucks Gold
Posts: 486
Gold renewal
Just logged in and noticed mine extended out to end August 2019. Card was due to expire 31st August 2017. Result!!
Jun 28, 2017, 9:30 am
#574
Join Date: Jul 2016
Location: LON
Programs: BA Gold
Posts: 96
Response from BA regarding "higher Tier later in the membership year"
Hey guys so I got in touch with BA and they said this:
"We have decided to give you a two year renewal at the tier you held during the disruption to ensure that everyone received a fair gesture of goodwill, this however will only be offered even if you have earned enough to accumulate the next higher tier."
Well, I guess I will not be spending that money to go on a mile run at the end of the year then...
Not sure this approach makes sense in the end.
Hope it helps
"We have decided to give you a two year renewal at the tier you held during the disruption to ensure that everyone received a fair gesture of goodwill, this however will only be offered even if you have earned enough to accumulate the next higher tier."
Well, I guess I will not be spending that money to go on a mile run at the end of the year then...
Not sure this approach makes sense in the end.
Hope it helps
Jun 28, 2017, 10:21 am
#575
Join Date: Oct 2015
Location: LON
Programs: BA Gold; LH FTL; IHG Diamond; Marriott Gold; ALL Gold
Posts: 1,758
I don't believe that response from CS to be honest. That might be what they intended to do, but from what I've seen, it's a blanket "plus 2 years" onto whatever expiry date your card shows, at the time that they take the action on your account. Since they are taking the action over several weeks, that's going to lead to different results. So if you go on a wild TP run tomorrow, get up to Gold, and get a shiny new card next week with an expiry date of December 2018 (which would be normal for a TP year ending 8th Nov 2017), you could get that extended to Dec 2020, provided they don't decide to action your extension before you get your Gold card. If they actioned your extension tomorrow, and you currently hold a Silver card with Dec 2017 expiry, you'll get Silver until Dec 2019.
So a quick TP run could be lucrative if you've not yet received your extension, but might be wasted if they action your extension too soon.
So a quick TP run could be lucrative if you've not yet received your extension, but might be wasted if they action your extension too soon.
Jun 29, 2017, 7:22 am
#576
Join Date: Jul 2016
Location: LON
Programs: BA Gold
Posts: 96
However, I was still hoping that BA would do the sensible thing and go for "at the end of your current membership year" I am currently scheduled to retain my current status and would be a couple of flights away from going one tier up, which I would have just booked and spent the money on the flights (I wouldnt actually need) if it were to give me the 2 year extension on the higher status...
Well, I guess no extra money from me for BA then.
At least there is clarity now
Jun 29, 2017, 2:01 pm
#579
Ambassador, British Airways; FlyerTalk Posting Legend
Join Date: Apr 2012
Location: Leeds, UK
Programs: BA GGL/CCR, GfL, HH Diamond
Posts: 42,945
Jun 29, 2017, 4:14 pm
#580
Join Date: Jul 2016
Location: ABZ
Programs: BA Gold, IHG Spire Ambassador
Posts: 98
Hey guys so I got in touch with BA and they said this:
"We have decided to give you a two year renewal at the tier you held during the disruption to ensure that everyone received a fair gesture of goodwill, this however will only be offered even if you have earned enough to accumulate the next higher tier."
Well, I guess I will not be spending that money to go on a mile run at the end of the year then...
Not sure this approach makes sense in the end.
Hope it helps
"We have decided to give you a two year renewal at the tier you held during the disruption to ensure that everyone received a fair gesture of goodwill, this however will only be offered even if you have earned enough to accumulate the next higher tier."
Well, I guess I will not be spending that money to go on a mile run at the end of the year then...
Not sure this approach makes sense in the end.
Hope it helps
However, I subsequently gained BA Gold, and the system updated to show my Gold status as being valid until Aug 20. Membership pack has now arrived, and Gold Card shows as valid until 08/20.
Not to guarantee this will happen, but I'm pretty sure my upgrade to Gold and subsequent extension to 2020 was an automated process...
Jun 29, 2017, 5:18 pm
#581
Join Date: Oct 2015
Location: LON
Programs: BA Gold; LH FTL; IHG Diamond; Marriott Gold; ALL Gold
Posts: 1,758
Are you trying to be funny, or did you fly that weekend but not suffer much inconvenience? I flew on the Friday and the Monday, and got the extension, although my disruption was only about an hour delay on the Monday. When did you fly?
Jun 30, 2017, 1:43 am
#583
Join Date: Jun 2016
Posts: 51
My personal experience has been contrary to what they stated. I was a BA Silver when I got caught in the Bank Holiday chaos. I then noted that my membership year was extended until Aug 19 (usual two years extension).
However, I subsequently gained BA Gold, and the system updated to show my Gold status as being valid until Aug 20. Membership pack has now arrived, and Gold Card shows as valid until 08/20.
Not to guarantee this will happen, but I'm pretty sure my upgrade to Gold and subsequent extension to 2020 was an automated process...
However, I subsequently gained BA Gold, and the system updated to show my Gold status as being valid until Aug 20. Membership pack has now arrived, and Gold Card shows as valid until 08/20.
Not to guarantee this will happen, but I'm pretty sure my upgrade to Gold and subsequent extension to 2020 was an automated process...
So looks like a difference in whether you go up a status level before or after they applied the extensions.
Jun 30, 2017, 1:47 am
#584
Join Date: Jul 2008
Location: LAS ORD
Programs: AA Pro (mostly B6) OZ♦ (flying BR/UA), BA Silver Hyatt LT, Wynn Black, Cosmo Plat, Mlife Noir
Posts: 5,992
I don't believe that response from CS to be honest. That might be what they intended to do, but from what I've seen, it's a blanket "plus 2 years" onto whatever expiry date your card shows, at the time that they take the action on your account. Since they are taking the action over several weeks, that's going to lead to different results. So if you go on a wild TP run tomorrow, get up to Gold, and get a shiny new card next week with an expiry date of December 2018 (which would be normal for a TP year ending 8th Nov 2017), you could get that extended to Dec 2020, provided they don't decide to action your extension before you get your Gold card. If they actioned your extension tomorrow, and you currently hold a Silver card with Dec 2017 expiry, you'll get Silver until Dec 2019.
So a quick TP run could be lucrative if you've not yet received your extension, but might be wasted if they action your extension too soon.
So a quick TP run could be lucrative if you've not yet received your extension, but might be wasted if they action your extension too soon.
As with all other aspects of BA's handling of the disruption claims, the inconsistency is frustrating.
Jun 30, 2017, 1:54 am
#585
Join Date: Oct 2015
Location: LON
Programs: BA Gold; LH FTL; IHG Diamond; Marriott Gold; ALL Gold
Posts: 1,758
Just as a data point, I have a Sept TP collection year and had already requalified for Gold at the time of disruption, so would have had Gold until end of Oct 2018. I have since only been given an extension to Oct 2019.
As with all other aspects of BA's handling of the disruption claims, the inconsistency is frustrating.
As with all other aspects of BA's handling of the disruption claims, the inconsistency is frustrating.
Had you not had Gold last year, you'd have received a new card when you hit 1500 TPs this year, which would have had an expiry date of Oct 2018. That would have been extended to Oct 2020.