27 May BA IT outage miscellaneous discussions thread
Anything that is not directly related to 27 May BA IT outage can go here, such as discussions of wider IT issues (rather than updates on what seems to be working or not at the moment) etc.
This is so that the main IT outage thread can be free of clutter so that people who are directly affected by the disruption can find factual information quickly without wading through all sorts. If you affected by the disruption, please go to the main IT outage thread if you want to seek help/advice. Thank you for your cooperation. LTN Phobia Moderator: BA forum |
Best of luck moderating the other thread!
|
https://image.ibb.co/iFBGJF/IMG_0021.jpgTo kick off, I just saw this PPC ad in my FB feed. Suffice to say that they're getting some flack in the comments for breezily encouraging people to "reconnect" today...
|
Originally Posted by Lgwfan
(Post 28367099)
Originally Posted by BillyBleach View Post
You won't be getting any EU261 compensation as this clearly falls under "exception circumstances" and thus ineligible for compensation. You might get a refund on the flight...might. Nonsense. My clients expect a backup to be up and running in "X" if there is an outage. "X" depends on the need of the system, it's criticallity to the business and the volume of data being processed. They are part of an NFR. i.e Cloud systems should be seamless. Legacy systems, the 1980's backbone, should revert to an off-site data centre, again with minimal disruption. |
You can just tell that the first round of EC261 claims will be rejected stating that power failures are beyond their control and as such they're not liable to pay up.
I wonder if they'd dare contest an MCOL though. I can't see how you can defend that not having any backup provision for an IT system that every piece of your worldwide infrastructure depends on not being your fault. Best of luck to all those stuck out there though. |
If the local power distribution blows up (just like it was at Delta) the company IS liable for this.
|
Originally Posted by funkyfreddy
(Post 28367323)
Exactly, even O365 needs on premise authentication to be working I believe.
https://msdn.microsoft.com/en-us/dn798994.aspx |
My intel sources suggest this may have been a cyber attack. We need additional sources to confirm this. If any further intel reaches me, I will post whatever I can.
|
Originally Posted by PAX_fips
(Post 28367446)
If the local power distribution blows up (just like it was at Delta) the company IS liable for this.
|
Originally Posted by Mapman
(Post 28367478)
My intel sources suggest this may have been a cyber attack. We need additional sources to confirm this. If any further intel reaches me, I will post whatever I can.
|
Originally Posted by KARFA
(Post 28367482)
Well Alex Cruz has specifically said no evidence of a cyber attack in a statement earlier this evening.
|
Power failure = EU261 for inadequate provision of backup. No?
Cyber attack = get out of jail relatively free. Yes? Watching with interest, as not flying BA for a couple of weeks. But become less enamoured by BA every month :( So sad. |
If you have sought advice/help on this thread and you cannot find your post, most likely it has been moved to: http://www.flyertalk.com/forum/briti...ee-please.html
LTN Phobia Moderator: BA forum |
Originally Posted by T8191
(Post 28367524)
Power failure = EU261 for inadequate provision of backup. No?
Cyber attack = get out of jail relatively free. Yes? Watching with interest, as not flying BA for a couple of weeks. But become less enamoured by BA every month :( So sad. Meanwhile I am flying to an event in China (via BA and a Chinese carrier) next weekend. I am taking neither my laptop nor my usual phone. I have a burner phone with a separate SIM card and a temporary web mail account for that trip. |
Originally Posted by T8191
(Post 28367524)
Power failure = EU261 for inadequate provision of backup. No?
Cyber attack = get out of jail relatively free. Yes? Watching with interest, as not flying BA for a couple of weeks. But become less enamoured by BA every month :( So sad. However I also would disagree that a security issue somehow discounts them from liability under EC261; it's still a technical system under BA's management - and therefore they are ultimately responsible for any vulnerabilities therein. |
All times are GMT -6. The time now is 10:46 pm. |
This site is owned, operated, and maintained by MH Sub I, LLC dba Internet Brands. Copyright © 2024 MH Sub I, LLC dba Internet Brands. All rights reserved. Designated trademarks are the property of their respective owners.