Buy On Board Linkedin post

Old May 5, 17, 7:32 am
  #1  
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Buy On Board Linkedin post

Couldn't find a specific BoB thread to add this into. Feel free to move if appropriate.

I was on Linkedin today and came across this interesting post;

"Guess the airline... (the answer may surprise you)
An elderly lady was served a coffee...
Stewardess: We only take cards.
(After asking stewardess to repeat what she was saying due to hearing)
Elderly lady: I don't have a card - I can pay in Euro's or pounds.
Stewardess to other stewardess: She can't pay. Do I ask for the coffee back?
Other Stewardess: Yes - absolutely - get it back off her. She can't pay for it.
(I paid before they asked the poor lady for the coffee back...)
Stewardess to me: Thank you for stepping in. If we don't charge, it comes off our wages..."

We all know the airline!
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Old May 5, 17, 7:53 am
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Originally Posted by martmonk View Post
Couldn't find a specific BoB thread to add this into. Feel free to move if appropriate.

I was on Linkedin today and came across this interesting post;

"Guess the airline... (the answer may surprise you)
An elderly lady was served a coffee...
Stewardess: We only take cards.
(After asking stewardess to repeat what she was saying due to hearing)
Elderly lady: I don't have a card - I can pay in Euro's or pounds.
Stewardess to other stewardess: She can't pay. Do I ask for the coffee back?
Other Stewardess: Yes - absolutely - get it back off her. She can't pay for it.
(I paid before they asked the poor lady for the coffee back...)
Stewardess to me: Thank you for stepping in. If we don't charge, it comes off our wages..."

We all know the airline!
lol i hope the person who paid sends BA an invoice. BA probably wouldn't pay, but just to make the point across.
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Old May 5, 17, 7:57 am
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Originally Posted by ahmetdouas View Post
lol i hope the person who paid sends BA an invoice. BA probably wouldn't pay, but just to make the point across.
Why? If you paid for a drink for someone on U2 or FR would you send them the bill too?
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Old May 5, 17, 8:03 am
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Originally Posted by KARFA View Post
Why? If you paid for a drink for someone on U2 or FR would you send them the bill too?
In FR or U2 the person wouldn't have needed to pay for the elderly woman as they take cash so this situation wouldn't have happened at all.

Have you gone to Tesco's and they told you sorry, only cards no cash?
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Old May 5, 17, 8:05 am
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Originally Posted by ahmetdouas View Post
In FR or U2 the person wouldn't have needed to pay for the elderly woman as they take cash so this situation wouldn't have happened at all.
Still don't understand your logic. Wouldn't you send the invoice to who consumed the product, rather than the company that provided it?
If the passenger realised they didn't have any form of currency or card on FR/U2 and you paid, would you send an invoice to FR/U2?
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Old May 5, 17, 8:07 am
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BA aren't alone in not taking cash - AA is card only (if I am remembering correctly).
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Old May 5, 17, 8:07 am
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Originally Posted by ahmetdouas View Post
In FR or U2 the person wouldn't have needed to pay for the elderly woman as they take cash so this situation wouldn't have happened at all.
FR and U2 only take certain currencies. There is plenty of possibility not to have a valid payment method on those airlines too. Are you offering to pay for anyone who is sat next to you and hasn't got a valid payment method in future on any airline?
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Old May 5, 17, 8:08 am
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Originally Posted by missdimeaner View Post
BA aren't alone in not taking cash - AA is card only (if I am remembering correctly).
No problem, just sit next to ahmetdouas on your next AA flight and he will pay for whatever you want
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Old May 5, 17, 8:21 am
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Ok, I can understand taking back a pre-packaged item but surely once a coffee has been filled with hot water even taking it back would leave them short of payment for one item since it couldn't go back in to stock? I suppose another customer in a nearby row may purchase it but there is no guarantee of that.
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Old May 5, 17, 8:22 am
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Originally Posted by KARFA View Post
No problem, just sit next to ahmetdouas on your next AA flight and he will pay for whatever you want
The USA is more developed than the EU, come on guys = )
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Old May 5, 17, 8:23 am
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Originally Posted by KARFA View Post
FR and U2 only take certain currencies. There is plenty of possibility not to have a valid payment method on those airlines too. Are you offering to pay for anyone who is sat next to you and hasn't got a valid payment method in future on any airline?
If it's a granny or grandpa then yes (someone over 60 let's say who doesn't seem very knowledgable), or if its a kid who simply doesn't have a bank account. If its a DYKWIA then no!
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Old May 5, 17, 8:24 am
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Originally Posted by Soupey202 View Post
Ok, I can understand taking back a pre-packaged item but surely once a coffee has been filled with hot water even taking it back would leave them short of payment for one item since it couldn't go back in to stock? I suppose another customer in a nearby row may purchase it but there is no guarantee of that.
I agree, seems it may be better they check before serving as it clearly is more awkward asking for the item back.

The SCCM does make an announcement just after take off which should make clear what forms of payment are accepted. The announcement does also say they don't accept cash so passengers should be aware of that.
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Old May 5, 17, 8:25 am
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Originally Posted by missdimeaner View Post
BA aren't alone in not taking cash - AA is card only (if I am remembering correctly).
But coffee and soft drinks are free.
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Old May 5, 17, 8:25 am
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Originally Posted by KARFA View Post
I agree, seems it may be better they check before serving as it clearly is more awkward asking for the item back.

The SCCM does make an announcement just after take off which should make clear what forms of payment are accepted. The announcement does also say they don't accept cash so passengers should be aware of that.
Yes I've heard them say that but it really isn't loud and I'm sure many people wouldn't have heard it.
Perhaps Capital Letters at the front of your seat?

CHECK OUT OUR M&S BOB MENU. NO CASH, I REPEAT, NO CASH IN ANY SHAPE OR FORM.
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Old May 5, 17, 8:27 am
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A little old deaf lady story....it's enough to bring tears to a glass eye.
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