BA Lounge Database | United Kingdom
May 28, 2018, 12:06 pm
#76
Join Date: Dec 2011
Location: BRS
Programs: BA Gold, Hilton Diamond
Posts: 4,993
AspirePlus and Aspire Lounges
To find the lounge, go through Security and follow the signs for the Aspire Lounge. (Lounge access is subject to capacity restrictions.)
Catch up on work before you travel, enjoy a snack or simply unwind in a relaxing area away from the busy airport environment.
Maybe someone can update the main thread?
May 28, 2018, 3:50 pm
#77
Moderator: British Airways Executive Club, Iberia Airlines, Airport Lounges and Environmentally Friendly Travel
Original Poster
Join Date: Jan 2003
Location: London, UK
Posts: 22,212
Jun 8, 2018, 3:58 am
#78
Join Date: Nov 2017
Programs: BA, Hilton
Posts: 2,091
Apologies if this has been covered already, but I was at GLA this morning for the early morning flight down to LGW.
The guide states the opening time as 05:15
The oneworld site states the opening time as 06:00
The lounge actually opened at 05:30 - I inquired of the lovely lounge angel what the official hours were and she said it was officially 06:00 but in practice it was earlier to cater for the first flights. Is the specified 5:15 time in the guide a sort of "best average" of actual opening?
The guide states the opening time as 05:15
The oneworld site states the opening time as 06:00
The lounge actually opened at 05:30 - I inquired of the lovely lounge angel what the official hours were and she said it was officially 06:00 but in practice it was earlier to cater for the first flights. Is the specified 5:15 time in the guide a sort of "best average" of actual opening?
Jun 22, 2018, 5:30 am
#79
Join Date: Oct 2017
Programs: BAEC Silver, Flying Blue Platinum; Hilton Gold, IHG Diamond, Marriott Titanium, Wyndham Diamond
Posts: 788
Sorry if this was covered. Can you use the BHD lounge as a Silver if you're on an EI code share (BA flight number, EI metal)?
Last edited by Mordac; Jun 22, 2018 at 5:48 am Reason: Typo
Jun 22, 2018, 5:34 am
#80
Ambassador, British Airways; FlyerTalk Posting Legend
Join Date: Apr 2012
Location: Leeds, UK
Programs: BA GGL/CCR, GfL, HH Diamond
Posts: 42,958
Jun 22, 2018, 1:25 pm
#81
Join Date: Oct 2017
Programs: BAEC Silver, Flying Blue Platinum; Hilton Gold, IHG Diamond, Marriott Titanium, Wyndham Diamond
Posts: 788
Jun 24, 2018, 4:16 pm
#82
Join Date: Mar 2011
Location: UK
Programs: BA Gold
Posts: 534
You say cards, is this also available to none status holding CE passengers?
Jun 24, 2018, 4:19 pm
#83
Ambassador, British Airways; FlyerTalk Posting Legend
Join Date: Apr 2012
Location: Leeds, UK
Programs: BA GGL/CCR, GfL, HH Diamond
Posts: 42,958
EDIT: just to add CE would get you access to the White Rose Suite lounge which is the default lounge used for BA at LBA for cabin or status.
Last edited by KARFA; Jun 25, 2018 at 7:45 am
Aug 3, 2018, 2:32 am
#85
Join Date: Feb 2013
Programs: BA Silver
Posts: 136
Earliest I can arrive at a BA Galleries Business Class Lounge before my flight?
Hi all,
Apologies if this has been asked before or if I haven't searched hard enough in the forum but I'm flying out to Dubai in Club World from LHR late in the evening (2225) in a couple of months and wondered what the rules are for arriving early at a lounge please?
I believe there is a golden rule that says not before 4 hours of your scheduled departure time but I am arriving into LHR on an unconnected flight/itinerary on the same day earlier during the afternoon.
I'm currently Bronze status if that makes any difference?
Thanks for any guidance.
Apologies if this has been asked before or if I haven't searched hard enough in the forum but I'm flying out to Dubai in Club World from LHR late in the evening (2225) in a couple of months and wondered what the rules are for arriving early at a lounge please?
I believe there is a golden rule that says not before 4 hours of your scheduled departure time but I am arriving into LHR on an unconnected flight/itinerary on the same day earlier during the afternoon.
I'm currently Bronze status if that makes any difference?
Thanks for any guidance.
Aug 3, 2018, 2:39 am
#86
Ambassador, British Airways; FlyerTalk Posting Legend
Join Date: Apr 2012
Location: Leeds, UK
Programs: BA GGL/CCR, GfL, HH Diamond
Posts: 42,958
Hi all,
Apologies if this has been asked before or if I haven't searched hard enough in the forum but I'm flying out to Dubai in Club World from LHR late in the evening (2225) in a couple of months and wondered what the rules are for arriving early at a lounge please?
I believe there is a golden rule that says not before 4 hours of your scheduled departure time but I am arriving into LHR on an unconnected flight/itinerary on the same day earlier during the afternoon.
I'm currently Bronze status if that makes any difference?
Thanks for any guidance.
Apologies if this has been asked before or if I haven't searched hard enough in the forum but I'm flying out to Dubai in Club World from LHR late in the evening (2225) in a couple of months and wondered what the rules are for arriving early at a lounge please?
I believe there is a golden rule that says not before 4 hours of your scheduled departure time but I am arriving into LHR on an unconnected flight/itinerary on the same day earlier during the afternoon.
I'm currently Bronze status if that makes any difference?
Thanks for any guidance.
Aug 11, 2018, 3:52 am
#88
Join Date: Dec 2011
Location: BRS
Programs: BA Gold, Hilton Diamond
Posts: 4,993
Well, I tried to access the Swissport lounges at Bristol Airport prior to my BACF flight a few weeks agoand was denied access and told by the lounge agent access was for “business class only” and that they’d never seen a BA economy passenger enter before. I tried explaining, assuming they don’t get many FFs at BRS, that my FF card should be good for access too which lead them to try to type “BA gold card” into the search section for the paid lounge access programmes, i.e the agent really had no idea.
Anyway, I sent a message to BA customer services and received the first reply:
Which I sought to clarify and got this response:
Having contractdicted themselves and what the Swissport agent said... and not really reading my response I got this message:
So, I’m still not sure what the actual policy is... so anyone flying the seasonal flights from where there isn’t already a BA mainline presence be aware!
Anyway, I sent a message to BA customer services and received the first reply:
Thanks for letting us know what happened at Bristol airport when you were flying to Malaga on BA7021 on 22 July 2018. I'm so sorry for the delay in my reply. I realise how disappointed you must have been when our staff members wouldn't let into the lounge. As a valuable member of our Executive Club, I certainly understand why you're feeling let down. I know having access to our lounges is an important part of your Executive Club membership. The lounges are available for passengers who are: flying on a scheduled British Airways flight in First, business(Club World) or business(Club Europe) a Silver or Gold Member of the British Airways Executive Club on a scheduled flight operated by British Airways or one of our oneworld partners a Sapphire or Emerald member of any of the oneworld airline frequent flyer programmes on a scheduled flight operated by British Airways or one of our oneworld partners over the age of 18 years, or if under 18..
Thanks for contacting us Twitter. I'm sorry you've not had a response to your email dated 29 July.I understand from your email, there's some confusion about lounge access at Bristol airport. Bristol airport does have a lounge, however, British Airways customers don't receive free access to it. This is regardless of the ticket you have or Executive Club status. As such, you were correctly denied access. We're sorry to disappoint you but I hope this clarifies the issue for you.
Thanks again for contacting us. We value your support as a Gold Executive club member. If there's anything else I can help you with, you can reply to me using the link below.
Thanks again for contacting us. We value your support as a Gold Executive club member. If there's anything else I can help you with, you can reply to me using the link below.
Having contractdicted themselves and what the Swissport agent said... and not really reading my response I got this message:
Thanks for coming back to us. You're clearly unhappy with our response. I'm concerned to read that you were not allowed to access the lounge at Bristol airport. I understand why, but please let me explain our position.
I'd like to inform you that Bristol airport does have a lounge, however, British Airways customers don't receive free access to it. This is regardless of the ticket you have or Executive Club status. As such, you were correctly denied access. We're sorry to disappoint you but I hope this clarifies the issue for you.
I'd like to inform you that Bristol airport does have a lounge, however, British Airways customers don't receive free access to it. This is regardless of the ticket you have or Executive Club status. As such, you were correctly denied access. We're sorry to disappoint you but I hope this clarifies the issue for you.
Aug 11, 2018, 3:59 am
#89
Join Date: Dec 2011
Location: BRS
Programs: BA Gold, Hilton Diamond
Posts: 4,993
AspirePlus and Aspire Lounges
To find the lounge, go through Security and follow the signs for the Aspire Lounge. (Lounge access is subject to capacity restrictions.)
Catch up on work before you travel, enjoy a snack or simply unwind in a relaxing area away from the busy airport environment.
Sep 16, 2018, 3:09 pm
#90
Join Date: Aug 2011
Location: LHR
Programs: BAEC Silver
Posts: 281
Hi all,
A pretty tame query, but i think this is the correct thread; i'll be in T3 for the first time on BA and as a Silver I would welcome feedback:
Which T3 lounge is best for 'breakfast'; 8am arrival for a couple of hours. Qantas or Cathay?
Thanks
A pretty tame query, but i think this is the correct thread; i'll be in T3 for the first time on BA and as a Silver I would welcome feedback:
Which T3 lounge is best for 'breakfast'; 8am arrival for a couple of hours. Qantas or Cathay?
Thanks