BA lounge access guidelines
Jan 28, 2019, 3:00 pm
#467
Join Date: Jan 2008
Location: London
Programs: BA GGL & CCR, AS Gold 75k, IHG Aspire, Marriott Titanium , National Exec Elite, Amex Plat
Posts: 382
If on BA F and a GGL you can take two guests in to the CCR (LHR or JFK). Your CCR card is completely irrelevant in this situation and a GGL who hasn’t got a CCR card would have the same privileges.
A GGL in any cabin can take two guests in to any other BA lounge, so even if you were not in F you could take two guests in to the GF in T5.
I think the guide in post 1 does say this? Was there anything in the guide which is unclear on this?
A GGL in any cabin can take two guests in to any other BA lounge, so even if you were not in F you could take two guests in to the GF in T5.
I think the guide in post 1 does say this? Was there anything in the guide which is unclear on this?
thanks for the clarification!
Jan 28, 2019, 3:06 pm
#468
Ambassador, British Airways; FlyerTalk Posting Legend
Join Date: Apr 2012
Location: Leeds, UK
Programs: BA GGL/CCR, GfL, HH Diamond
Posts: 42,881
Feb 9, 2019, 9:46 am
#469
Join Date: May 2015
Location: London, UK
Programs: BA Silver
Posts: 83
Hi all,
As a Bronze status flyer (I.e no lounge access a result of the status), I recently flew LHR-MAN one morning in CE. Obviously, I had lounge access at LHR.
Three hours after arriving at MAN, I flew back to LHR in Euro Traveller (same booking reference). There was no further travel after arriving back in LHR.
Should I have been allowed in the lounge at MAN for the return leg? The sticky on this post suggests I should have been allowed acccess (Scenario 3), but the lounge attendant thought not. Who was right?
As a Bronze status flyer (I.e no lounge access a result of the status), I recently flew LHR-MAN one morning in CE. Obviously, I had lounge access at LHR.
Three hours after arriving at MAN, I flew back to LHR in Euro Traveller (same booking reference). There was no further travel after arriving back in LHR.
Should I have been allowed in the lounge at MAN for the return leg? The sticky on this post suggests I should have been allowed acccess (Scenario 3), but the lounge attendant thought not. Who was right?
Feb 9, 2019, 10:02 am
#470
FlyerTalk Evangelist
Join Date: Aug 2002
Location: London
Programs: Mucci. Nothing else matters.
Posts: 38,644
I don't think you were a Scenario 3 case. That's for people who are connecting at the airport where the lounge is. But you weren't connecting at MAN: that was your destination, and your MAN-LHR flight was your return from your destination back to your origin, not a connection point.
Feb 9, 2019, 12:45 pm
#471
Join Date: Oct 2014
Location: Krakow
Programs: BAEC Silver, Miles and More(FTL), IHG(Platinum), Accor, HHonors(Diamond), SPG, Hertz Five Star
Posts: 5,871
Hi all,
As a Bronze status flyer (I.e no lounge access a result of the status), I recently flew LHR-MAN one morning in CE. Obviously, I had lounge access at LHR.
Three hours after arriving at MAN, I flew back to LHR in Euro Traveller (same booking reference). There was no further travel after arriving back in LHR.
Should I have been allowed in the lounge at MAN for the return leg? The sticky on this post suggests I should have been allowed acccess (Scenario 3), but the lounge attendant thought not. Who was right?
As a Bronze status flyer (I.e no lounge access a result of the status), I recently flew LHR-MAN one morning in CE. Obviously, I had lounge access at LHR.
Three hours after arriving at MAN, I flew back to LHR in Euro Traveller (same booking reference). There was no further travel after arriving back in LHR.
Should I have been allowed in the lounge at MAN for the return leg? The sticky on this post suggests I should have been allowed acccess (Scenario 3), but the lounge attendant thought not. Who was right?
Feb 16, 2019, 3:17 am
#472
Join Date: Aug 2007
Location: London, United Kingdom
Programs: BA Lifetime Gold;BA GGL; hhonors lifetime diamond; Marriott lt Gold; IH Plat Amb; Amex Centurion
Posts: 4,738
Please excuse me if the answer to this is buried in this thread: I did try to search for it both on the BA site and here.
My husband and I were booked on an Iberia Express flight from LGW (S) to MAD. We were in business and booked under a BA code. We are both BA Gold My husband arrived at the BA lounge before me. The lounge staff said that only BA Golds were allowed in and required him to produce a physical card (despite his digital boarding pass showing his BAEC number and “Emerald”; the general unwelcoming attitude of the lounge staff being another issue for another thread). Is it right that if we had not been gold card holders, despite flying business on a oneworld flight, we would not have got in? Is it perhaps something to do with Iberia Express not being a member of Oneworld? I am mildly intrigued....
My husband and I were booked on an Iberia Express flight from LGW (S) to MAD. We were in business and booked under a BA code. We are both BA Gold My husband arrived at the BA lounge before me. The lounge staff said that only BA Golds were allowed in and required him to produce a physical card (despite his digital boarding pass showing his BAEC number and “Emerald”; the general unwelcoming attitude of the lounge staff being another issue for another thread). Is it right that if we had not been gold card holders, despite flying business on a oneworld flight, we would not have got in? Is it perhaps something to do with Iberia Express not being a member of Oneworld? I am mildly intrigued....
Feb 16, 2019, 3:40 am
#473
Moderator: British Airways Executive Club, Iberia Airlines, Airport Lounges and Environmentally Friendly Travel
Original Poster
Join Date: Jan 2003
Location: London, UK
Posts: 22,210
I believe the lounge agent may have made an error in this instance. Full oneworld benefits are applicable to Iberia Express flights. I wonder if perhaps the agent was confusing IB Express with Vueling, as the Gold only access rule does apply to BA codeshares on VY
Feb 16, 2019, 3:53 am
#474
Moderator, Iberia Airlines, Airport Lounges, and Ambassador, British Airways Executive Club
Join Date: Feb 2010
Programs: BA Lifetime Gold; Flying Blue Life Platinum; LH Sen.; Hilton Diamond; Kemal Kebabs Prized Customer
Posts: 63,726
The app also has a digital card in Accounts. A mistake was made here.
Feb 16, 2019, 6:14 am
#476
Join Date: Aug 2007
Location: London, United Kingdom
Programs: BA Lifetime Gold;BA GGL; hhonors lifetime diamond; Marriott lt Gold; IH Plat Amb; Amex Centurion
Posts: 4,738
Thanks all. CWS’s word is determinative so far as I am concerned. This whole episode warrants a complaint. I was particularly irritated by “I work here so I ought to know”. Yes, but you didn’t.
Feb 16, 2019, 6:19 am
#477
Moderator, Iberia Airlines, Airport Lounges, and Ambassador, British Airways Executive Club
Join Date: Feb 2010
Programs: BA Lifetime Gold; Flying Blue Life Platinum; LH Sen.; Hilton Diamond; Kemal Kebabs Prized Customer
Posts: 63,726
This would have to be handled with sensitivity but the LGW desk has a plastic binder, with laminated A4 sheets in it, and there is one such sheet which correctly outlines the rules for the Iberia service.
Feb 16, 2019, 7:32 am
#478
Join Date: Aug 2007
Location: London, United Kingdom
Programs: BA Lifetime Gold;BA GGL; hhonors lifetime diamond; Marriott lt Gold; IH Plat Amb; Amex Centurion
Posts: 4,738
Thanks. I will compose the complaint with care. I am not a complainer by nature but I do dislike being patronised and I especially dislike my spouse being patronised.
Feb 17, 2019, 2:08 pm
#479
Join Date: Oct 2012
Location: Helvetia
Programs: AS; BA Silver; UA; HH Diamond; Sprüngli Connaisseur
Posts: 2,910
I've not been able to find the answer to this, so here goes:
I've got a flight booked in F from SEA-LHR, and a second flight booked in Y from LHR-ZRH. They are separate tickets. Am I able to use the First Wing to check in for the second flight based on my incoming F flight?
I've got a flight booked in F from SEA-LHR, and a second flight booked in Y from LHR-ZRH. They are separate tickets. Am I able to use the First Wing to check in for the second flight based on my incoming F flight?
Feb 17, 2019, 2:11 pm
#480
Ambassador, British Airways; FlyerTalk Posting Legend
Join Date: Apr 2012
Location: Leeds, UK
Programs: BA GGL/CCR, GfL, HH Diamond
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If you arrive on a different day to when your lhr-zrh flight departs then the answer would be no to TFW and CCR.
