BA Best Price Guarantee...
May 1, 2019, 7:51 am
#92
Join Date: Jan 2018
Location: London
Programs: BAEC Gold, Accor Live Limitless Gold, Hilton Honours Gold, Avis Preferred Plus
Posts: 1,806
Thanks for that, seems like I made the right choice this time, it seems a bit of a shame that BA do this, it means that either people will end up with many eVouchers (if they use the BPG often) or will end up using OTAs anyway and defeating the point of the BPG.
May 1, 2019, 8:01 am
#93
Join Date: Jun 2018
Programs: BA Gold, Delta Plat
Posts: 186
May 1, 2019, 8:05 am
#95
Join Date: Oct 2015
Location: London, UK
Programs: BAEC GGL/GFl, HH Diamond, BW Diamond, Virgin Voyages Deep Blue Extra, Blue Peter Badge Holder
Posts: 3,937
Perhaps, alternatively, it is a sensible to stop people exploiting any revenue issue by multiple claims and given you have found it cheaper, already, its not like you are out of pocket and I'm not sure BA really looses out that much by people using OTAs. Part of the appeal from such systems for companies is that it drives further custom (usually the amount of difference will be small- so profit will still be made). The BPG is to drive traffic to BA's site or app to purchase flights, many sites use such tactics (look at hotel booking sites, many of them contain best price guarantees, and they can't all be offering the best price every time- so it is an advertisement tool essentially).
May 15, 2019, 5:37 pm
#96
Join Date: May 2019
Posts: 4
British Airways Price Guarantee and e-voucher use?
Hello,
Hoping for some advice/opinions please!
Have an e-voucher from a previous price guarantee claim from BA. Planning to book another flight LHR-KUL for October in PE. Skyscanner prices are approx 120 pounds cheaper so was thinking of doing price guarantee again for this flight.
My question is, if I use the e-voucher I have to part-pay for this new flight, would it invalidate the price guarantee claim? T&Cs imply that part payment with a voucher is not allowed (though not explicitly stated).
If it is not allowed, just curious, what do people use their e-vouchers for?? Prices on BA.com are usually more expensive than other websites (travelup, ebookers etc) esp for long-haul flights...
I miss the cash refunds for price guarantee!
Hoping for some advice/opinions please!
Have an e-voucher from a previous price guarantee claim from BA. Planning to book another flight LHR-KUL for October in PE. Skyscanner prices are approx 120 pounds cheaper so was thinking of doing price guarantee again for this flight.
My question is, if I use the e-voucher I have to part-pay for this new flight, would it invalidate the price guarantee claim? T&Cs imply that part payment with a voucher is not allowed (though not explicitly stated).
If it is not allowed, just curious, what do people use their e-vouchers for?? Prices on BA.com are usually more expensive than other websites (travelup, ebookers etc) esp for long-haul flights...
I miss the cash refunds for price guarantee!
May 15, 2019, 10:07 pm
#97
Moderator, Iberia Airlines, Airport Lounges, and Ambassador, British Airways Executive Club
Join Date: Feb 2010
Programs: BA Lifetime Gold; Flying Blue Life Platinum; LH Sen.; Hilton Diamond; Kemal Kebabs Prized Customer
Posts: 63,732
Welcome to Flyertalk and welcome to the BA forum Lblace, I hope that you will find this place helpful and that you will continue to participate here.
This question came up a few weeks ago in this thread, and there were some data points that suggest that you can't do a guarantee claim on bookings wholly or partly paid via an e-voucher.
https://www.flyertalk.com/forum/brit...ouble-dip.html
This question came up a few weeks ago in this thread, and there were some data points that suggest that you can't do a guarantee claim on bookings wholly or partly paid via an e-voucher.
https://www.flyertalk.com/forum/brit...ouble-dip.html
May 16, 2019, 1:22 am
#98
Join Date: Jan 2018
Location: London
Programs: BAEC Gold, Accor Live Limitless Gold, Hilton Honours Gold, Avis Preferred Plus
Posts: 1,806
I find that the best use of the vouchers is on short haul economy flights where OTAs are rarely any cheaper than BA.com even by a few pounds. But I agree with you completely, it would be much better if we could “double dip” for those longer flights!
May 16, 2019, 1:52 am
#100
Join Date: Feb 2018
Location: Sussex, UK
Programs: BA Silver
Posts: 489
Tried this yesterday. Claim was declined as not paid in full with debit/credit card/PayPal.
“Thanks for submitting your claim for the British Airways Best Price Guarantee.
We've reviewed your claim and have found that it is not eligible, as your booking has been discounted by use of an eVoucher.”
“Thanks for submitting your claim for the British Airways Best Price Guarantee.
We've reviewed your claim and have found that it is not eligible, as your booking has been discounted by use of an eVoucher.”
May 16, 2019, 2:13 am
#101
FlyerTalk Evangelist
Join Date: Nov 2011
Location: Brighton. UK
Programs: BA Gold / VS /IHG Diamond & Ambassador
Posts: 14,176
See the first T&C here
https://www.britishairways.com/en-gb.../price-promise
Must have booked and made full payment ... using a credit or debit card or Paypal
https://www.britishairways.com/en-gb.../price-promise
Must have booked and made full payment ... using a credit or debit card or Paypal
May 16, 2019, 3:38 pm
#102
Join Date: Sep 2018
Posts: 28
I asked this very question in a private message on Twitter last week. The reply I received confirmed what has been said upthread:
“The comparisons is based on the same payment type as used on http://ba.com for payment. However, since you can only use your eVoucher with us, it's not possible to price match with another booking agent.”
It’s also worth bearing in mind that only one eVoucher can be redeemed per booking.
“The comparisons is based on the same payment type as used on http://ba.com for payment. However, since you can only use your eVoucher with us, it's not possible to price match with another booking agent.”
It’s also worth bearing in mind that only one eVoucher can be redeemed per booking.
May 16, 2019, 4:13 pm
#104
Join Date: Sep 2018
Posts: 28
There are a few more restrictions for eVoucher redemption so let me add a link to the full eVoucher terms and conditions: https://www.britishairways.com/trave...r/public/en_gb
If anyone knows of a way to redeem them in the iOS app then please educate me. To my frustration I’ve only been able to locate the relevant field in the legacy website, with an easy-to-miss link in the checkout flow of the new site.
If anyone knows of a way to redeem them in the iOS app then please educate me. To my frustration I’ve only been able to locate the relevant field in the legacy website, with an easy-to-miss link in the checkout flow of the new site.
May 17, 2019, 10:14 am
#105
Join Date: May 2019
Posts: 1
Does anyone else think that this is BA's way of restricting you to book with them, as once you've found a flight elsewhere (that's cheaper) and used the Best Price Guaranty, you can no longer do it again otherwise you can't use the eVoucher!?
Last edited by The Wingman; May 17, 2019 at 10:15 am Reason: Spelling error