Go Back  FlyerTalk Forums > Miles&Points > Airlines and Mileage Programs > British Airways | Executive Club
Reload this Page >

BA offloads couple at Portuguese military base over business class row [LGW-KIN]

BA offloads couple at Portuguese military base over business class row [LGW-KIN]

Reply

Old Apr 27, 17, 1:03 pm
  #136  
formerly southsidesilver
 
Join Date: Jul 2011
Location: San Diego,CA
Programs: BA Gold, UA Silver, HH Diamond
Posts: 960
But if you're (hypothetically) selfish/stupid enough to try on such a stunt, my suggestions for how the crew responds would make you think twice. Especially if warned that such overly disruptive behaviour could also lead to criminal charges and/or an emergency diversion for medical or security reasons....
Well that is exactly it. I don't try things like that because I know what airlines are like and that I sit in the seat I pay money for.

Same goes for everything in life most of the time. If you want to sit in business class, work hard, earn money and pay for it.

If you don't then buy an economy ticket and that's the deal.

I don't earn a lot of money, but I buy business class tickets because to me it makes my little time off that much more enjoyable when I go on vacation. I certainly don't expect free upgrades, free food and drinks when flying in economy and I accept that as part of the economy ticket I purchased.
When I Travel The World is offline  
Reply With Quote
Old Apr 27, 17, 1:03 pm
  #137  
 
Join Date: Oct 2005
Programs: VS, BA, HH Gold
Posts: 318
New training?

One things for sure, this scenario will make for an interesting role play during future crew training days..
ScubaRoo is offline  
Reply With Quote
Old Apr 27, 17, 1:12 pm
  #138  
 
Join Date: Jan 2016
Location: LHR/ATH
Posts: 2,413
They finally uploaded a video but it doesn't really show anything.

http://www.dailymail.co.uk/news/arti...BA-flight.html
ahmetdouas is offline  
Reply With Quote
Old Apr 27, 17, 1:31 pm
  #139  
 
Join Date: Mar 2015
Programs: BA Gold
Posts: 547
Originally Posted by ahmetdouas View Post
They finally uploaded a video but it doesn't really show anything.

http://www.dailymail.co.uk/news/arti...BA-flight.html
Ill take a guess - the woman at the end is probably the 2nd person offloaded. And if she attempted to release him, which she is denying, it would explain a few things.
Forever in Seattle is offline  
Reply With Quote
Old Apr 27, 17, 1:43 pm
  #140  
 
Join Date: Oct 2016
Location: EIRE
Posts: 20
Let me chime in here. First here's the independent coverage:

http://www.independent.co.uk/travel/news-and-advice/british-airways-staff-forcibly-restrain-cancer-passenger-kwame-bantu-diabetes-london-jamaica-flight-a7705711.html

We are all just guessing here and from my albeit limited experience in detours and emergency landings the captain no matter what it was that happened wouldn't have made that decision lightly and most likely got approval from powers above. The costs involved in this are huge not to mention the PR nightmare.

I would like to ask a question though, with so many smartphones and cameras available why has nobody (crew) included documented and released the footage of the incident in J? I would think that a serious incident in J would spark at least a video out there... after all their are photos of crotches making it to TV!
rcdesign is offline  
Reply With Quote
Old Apr 27, 17, 1:51 pm
  #141  
FlyerTalk Evangelist
 
Join Date: Mar 2010
Location: JER
Programs: BA Gold/OWE, several MUCCI, and assorted Pensions!
Posts: 27,796
The availability of a body-cam for CC could be useful in these cases.

Oh, Lord, what has Society become, that that thought entered my head
T8191 is offline  
Reply With Quote
Old Apr 27, 17, 1:52 pm
  #142  
Moderator: British Airways Executive Club
 
Join Date: Jan 2009
Programs: Battleaxe Alliance
Posts: 20,858
Originally Posted by rcdesign View Post
I would like to ask a question though, with so many smartphones and cameras available why has nobody (crew) included documented and released the footage of the incident in J? I would think that a serious incident in J would spark at least a video out there... after all their are photos of crotches making it to TV!
Some people might have done but it's entirely possible that they have not released it to the media.

If I happen to have recorded something that may be of significance to someone/investigation, the media is not where I'd submit the evidence to, for instance.
LTN Phobia is offline  
Reply With Quote
Old Apr 27, 17, 2:15 pm
  #143  
FlyerTalk Evangelist
 
Join Date: Aug 2006
Location: Argentina
Programs: BAEC/IB
Posts: 37,404
Originally Posted by T8191 View Post
The availability of a body-cam for CC could be useful in these cases.

Oh, Lord, what has Society become, that that thought entered my head
While tending my economy customers today a mobile camera caught one of them sticking their tongue out at me when my attention was turned.

HIDDY is offline  
Reply With Quote
Old Apr 27, 17, 2:29 pm
  #144  
 
Join Date: Sep 2015
Programs: LH SEN; BA Gold
Posts: 8,193
Originally Posted by ahmetdouas View Post
I think its significant that Azores police saw nothing wrong with his actions and released him immediately.
Police doesn't enforce/resolve civil or contractual disputes, which this ultimately is. The fact that the cops released him tells you nothing other than that nobody pressed any charges that mandate arrest and that the police did not deem that the passenger committed any criminal offence worth prosecuting. That doesn't mean that the passenger was right in his actions.

Originally Posted by When I Travel The World View Post
What If I wanted to also do that. I'm perfectly healthy ... i helped myself to a business class seat.
I know someone who actually tried that. Guy was sitting in Y on a 12H flight to god knows where. Fed up in Y, he (IIRC) first lay down in the aisle. At that point crew he was told by crew to get back to his seat. He insisted that he didn't feel well (don't know if true or not; don't care if true or not) and that they should put him in C to lie flat in the hopes that this will help.

The no by the CC certainly left him perplex and he rated the airline (one of the top 5) very poorly due to this event. Such behaviour IMO deserves a punch in the face.
WorldLux is offline  
Reply With Quote
Old Apr 27, 17, 2:30 pm
  #145  
 
Join Date: May 2010
Location: UK
Programs: BAEC Bronze
Posts: 5,109
Originally Posted by HIDDY View Post
While tending my economy customers today a mobile camera caught one of them sticking their tongue out at me when my attention was turned.

Tongue sticking out or tongue hanging out? She certainly seems to be interested in you
Flexible preferences is offline  
Reply With Quote
Old Apr 27, 17, 2:50 pm
  #146  
 
Join Date: Oct 2005
Programs: VS, BA, HH Gold
Posts: 318
EU261/2004 claim?

Playing devils advocate here, slightly tongue in cheek...

I wonder if anyone would have the balls to query EU261 on this.

ie Was this level of physical treatment and subsequent divert an absolute necessity?

Was it within the control and management of BA to ensure they handled it appropriately and thus still allowed the aircraft to make it to KIN on time?

Would a judge rule that all UK airlines should react in the same manner for similar circumstances?
ScubaRoo is offline  
Reply With Quote
Old Apr 27, 17, 3:07 pm
  #147  
 
Join Date: Aug 2010
Location: A bus ride away from LHR
Programs: BA GGL+CCR, Hertz PC, Hilton Diamond
Posts: 5,283
Currently in J waiting to take off to Dubai. Crew has just identified a self upgrader... off to the Azores I think.
Cymro is offline  
Reply With Quote
Old Apr 27, 17, 3:12 pm
  #148  
 
Join Date: Sep 2015
Programs: LH SEN; BA Gold
Posts: 8,193
Originally Posted by ScubaRoo View Post
I wonder if anyone would have the balls to query EU261 on this.
You could always try but I'm pretty sure what BA is going to reply and you would've to take it to Court. Legally speaking, you would probably have a hard time explaining with this would be one of the scenarios described by EU261. Nobody has been downgraded. Strictly speaking the flight wasn't delayed or cancelled.

Even if you argue successfully that this is a case within the scope of the regulation, there's still the problem that BA could (IMO rightfully) argue that passenger behaviour is beyond their control and that the pilots have the authority to divert the plane if there is a safety or medical issue.

In this case, BA could legitimately put forward safety and medical reason to have diverted. On one hand, the passenger had to be tied into his seat, which tells me that said passenger was very likely posing a risk. You can say about BA what you want, but their crews don't strike me as overacting in these kinds of situations. On the other hand, said passenger had a medical problem midair. Those are legitimate reasons to divert to an airport.

Personally I doubt that you could successfully claim financial compensation from BA. But IANAL.
WorldLux is offline  
Reply With Quote
Old Apr 27, 17, 3:27 pm
  #149  
 
Join Date: Oct 2005
Programs: VS, BA, HH Gold
Posts: 318
Originally Posted by Cymro View Post
Currently in J waiting to take off to Dubai. Crew has just identified a self upgrader... off to the Azores I think.
Wishing you the very Best of British!
ScubaRoo is offline  
Reply With Quote
Old Apr 27, 17, 4:02 pm
  #150  
 
Join Date: Mar 2005
Posts: 10
How awful

What's worse J and F are normally full with BA staff, just look at their twitter feeds. Yet a passenger in need is thrown off the plane. How can this ever be justified. Shame on BA
herethere is offline  
Reply With Quote

Thread Tools
Search this Thread