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British Airways American Express Companion Voucher (2-4-1) Discussion and Wiki Thread
https://www.britishairways.com/asset...us-card-v2.jpg Summary The British Airways American Express Companion Voucher entitles you to receive a second seat for a companion on the same flight as you and in the same cabin when you make a reward booking on a British Airways mainline flight with a BA prefixed flight number (but not on flights operated by franchisee, codeshare or alliance airlines). All you’ll have to pay is the taxes, fees and charges for you and your companion’s tickets. The voucher is easy and straightforward to use. You as the cardholder may book a redemption ticket, paid for entirely in Avios, and you take a travel companion with you at no additional Avios cost. The usual taxes, fees and surcharges apply to both passengers, which must be paid for by the card holder. Standard Voucher Terms and Conditions
Frequently Asked Questions Q: What is the British Airways American Express Companion Voucher? A: The British Airways American Express Companion Voucher entitles you to receive a second seat for a companion on the same flight as you and in the same cabin when you make a reward booking on a British Airways mainline flight with a BA prefixed flight number (but not on flights operated by franchisee, codeshare or alliance airlines). All you’ll have to pay is the taxes, fees and charges for you and your companion’s tickets. Q: How do I qualify for the British Airways American Express Companion Voucher? A: To qualify for your British Airways American Express Companion Voucher, you must reach the required spend threshold for your card, as shown below, within a 12-month period ending on the anniversary of the date of issue of your BA/AMEX Card. Please note that required spend does not include cash withdrawals, interest, balance transfers and fees.
Q: I’ve hit my spend. When will the voucher show up? A: Once you hit the target, you will receive an email congratulating you on the award of your voucher. It will show up quite prominently on your BAEC account home page after logging in. American Express directly states once a Card Member qualifies, we compile a list of eligible Card Members (monthly) and send it to British Airways (can take 3-5 days). British Airways advises the Card Member of their e-voucher / Companion Ticket via mail within 10-15 days. The e-voucher / Companion Ticket shows online for a period of time to redeem, when the Card Member logs onto their Executive Club (Avios) account at ba.com. https://misterairmiles.files.wordpre...1/241-amex.jpg Q: How long is the voucher valid for? A: When the voucher is earned following a £10,000 spend on the BA Premium Plus American Express card, the voucher is valid for 24 months. When the voucher is earned following a £20,000 spend on the BA Classic American Express card, it is valid for 12 months. You must have booked and completed the whole of your outbound travel by the date the voucher’s validity expires, and it cannot be extended under any circumstances. The longer validity of the Premium Plus voucher is often cited as a very good reason to pay the £195 card fee. Q:How do I get the most value from my voucher? A: There is potential for you to save a substantial amount of Avios using the voucher, but its value to you is something only you can define. But in short, using the voucher for redemptions in First or Club World will maximise its value, as these naturally incur the highest redemption spend and will therefore save you the most Avios. Q: Can I use the voucher and part-pay with Avios? A: The ticket itself must be paid for entirely with Avios. Taxes, surcharges and fees (the "cash component" of the ticket composed of these fees, which are charged on standard redemptions in any event) must be paid for using an American Express card, although not necessarily a British Airways one (this is stated in the Terms and Conditions, but any Amex works) Q: How do I pay the taxes, surcharges and fees? A: An American Express card must be used to settle the taxes, surcharges and fees for both passengers. The Terms and Conditions state you must use the same American Express card that the voucher was earned on to settle this payment, but in practice any American Express card can be used. You may not use a Visa, MasterCard or other payment form to settle these fees. Q: Can I book an open-jaw trip using the voucher? A: You can, but you will need to call BA. For the trip to be valid, the length of the surface sector must be shorter than either of the flown journeys. If you want to fly from LHR to AAA and from BBB back to LHR, then the LHR-AAA and BBB-LHR distances must both be greater than the distance between AAA and BBB. Q: Can I book my outbound flight at 355 days and call back to add the return booking? A: Yes, but you will need to call BA. Once availability shows, you can call to add the return leg – the BA policy is to waive the £35 change fee per passenger if the return was beyond the booking window when you booked the outbound, i.e. that you booked your outbound leg when seats became available at T-355. For example: If you booked your outbound at T-355 and called later to add the return leg the change fee would be waived. If you booked your outbound at T-50 and then booked the return for T-60 a few days later, the fee will not be waived.Important update, posted by cbagent on 12 Feb 2018: If adding the return sector to an existing one-way Amex 241 where the inbound dates were out of range at time of booking, it is now possible to book the flights online as a new one way Avios booking then call BA UK office when open. Half of the Avios on this new booking will then be refunded to reflect Amex voucher use. The benefit of this is that there is no need to try calling open BA office in the early hours of the morning and the downside is the itinerary will be ticketed as two one way bookings. In addition the Avios balance must be high enough to take a debit of double the required Avios albeit for a relatively short time. May be of use for some people. Note: you are strongly advised not to use this new method of booking two separate one ways if going to the US/Canada. When booking as two separate bookings and having the 2-4-1 applied across both is that taxes/charges/fees are not recalculated when the voucher is applied across to the second booking. Sometimes this will work out well for you (bookings exHKG for example), but for exUS or exCA bookings it is not recommended at all since exUS/CA taxes/fees/charges are very high. As an example, using the two separate bookings method on a LHR-JFK booking in J or F for two people would cost you about £480 more that the old method of calling and adding the inbound to an existing booking. Please see post 965 here for more information. Q: As redemption seats are released at midnight GMT, what is the best way to secure them? There is no guarantee they will be available when the BA office opens in the morning! A: Call a BA office that is open at midnight GMT. You will then be able to make the booking without waiting for your local office to open. Depending on timezone, Japan, Hong Kong and even the USA are frequently contacted for this purpose. Q: I made a one-way booking using a voucher and have already completed the travel on that booking. Can I now add an inbound flight to the booking to make use of the voucher? A: No. Q: Does cancelling my BA American Express card mean I will lose the voucher? Does downgrading my BA American Express Premium Plus card to the Classic card mean I will lose my voucher? A: No. Contrary to what American Express will tell you, you will keep the voucher if you cancel the card entirely, and similarly your voucher will retain its two year validity if you downgrade from the Premium Plus card to the Classic Card. Remember though that you will need to pay the taxes and fees on an American Express card, so it may be worth asking to downgrade the Premium Plus to the Classic card for this purpose if you don’t hold another Amex. Q: If I cancel my 2-4-1 booking, will I get the voucher back? A: Yes, the voucher will appear in your BAEC some time after cancellation along with your Avios. The voucher will retain the same expiry date. Q: If I cancel my BA Amex after making a 2-4-1 booking, and later cancel the booking, will I get the voucher back? A: Collective forum experience would lend us to believe that in this situation you would receive the voucher back, as the voucher is credited to your BAEC account and there would be no way for it to know that you had subsequently cancelled your card. The expiry date of the voucher will remain the same. Q: There is one redemption seat available on the route I want. If I use the voucher, will it book a second seat for me automatically? A: No. The voucher makes use of existing availability, so to book travel for two passengers there must be a minimum of two redemption seats available on the flight. Q: Availability on BA is really poor. Can I book a codeshare flight? A: No. The terms of the voucher state that the booking is restricted to BA metal. You should be able to secure availability at T-355 days, as BA release two Club World seats for all flights at this point. Q: Can I use a Gold Upgrade for Two voucher in conjunction with my voucher? A: Yes. You will need to call BA to make the booking. Q: Can I use a Joker in conjunction with my voucher? A: Yes. You will need to call BA to make the booking. Q: Can I fly mixed class bookings using the voucher? A: Yes, however all companions on the booking must fly the same cabin. This means you could fly First outbound and Club World inbound together using the voucher, but you cannot have one passenger in Club World and another in World Traveller Plus on the same leg of the booking. Q: Can I book myself on one flight and my companion on the next flight? A: No. You must fly on the same flights, in the same cabin. This also applies to all four passengers if the booking has been made by a Premium Plus Cardmember using two vouchers in the same booking. Q: I’ve booked in Club World and seats in First have opened up. Can I rebook in First? A: Yes. You will need to call BA to do this, and the standard BA change fee of £35 will apply along with the Avios difference between cabins. Q: I booked two regular redemption seats in Club World. Can I retrospectively apply the voucher to my booking and get half the Avios back? A: No. You will need to cancel and rebook, as you need to apply the voucher at the time of booking. As per standard redemption procedures, there is no guarantee the seats will be re-released for you to book, so cancellation is at your own risk. Q: I’ve read lots of stories that those travelling on 2-4-1 vouchers are prioritised for downgrades. Should I be worried? A: Downgrades are very infrequent and while there are stories of this happening, you shouldn’t worry that this will happen to you. BA have a number of strategies for overbooking situations and the likelihood of your flight being overbooked, let alone you receiving a downgrade or being denied boarding, is very low. Q: Can I use a Lloyds Upgrade Voucher in conjunction with my 2-4-1? A: No. The two vouchers are mutually exclusive. Q: What is the best strategy to use the voucher and get the flights I want? A: Flexibility. Being open to arrival airport, dates, and booking as far in advance as possible will all help your chances of booking the trip you want. Travelling midweek and during school term time will also lend itself to more availability. Q: Can I make a 2-4-1 booking before the voucher expires, but actually fly after the voucher's expiry date? A: Sort of. In short, you must book and fly the outbound leg before the expiry date. Your return leg(s) can take place after the voucher's expiry date passes. Q: Do I have to return during the lifetime of the voucher? A: Although your outbound journey must be completed before the voucher expires, you are free to return any time afterwards (within the limit of the validity of the ticket, which is normally one year from the date of outbound travel). Q: I have a joint card with someone else, but the voucher has been issued in their name instead of mine, even though I did most of the spending on the card. A: The voucher is issued in the name of the main Cardmember, regardless of who spends the most on the card. Q: My Companion can no longer travel with me. Can I amend the name of my Companion on my 2-4-1 booking? A: No. You will need to cancel the booking in its entirety, wait for the voucher and Avios to re-appear in your account, and create a new booking using the new Companion's details. There is no guarantee that the previous redemption seats you were booked into will reappear in the inventory, so this is at your own risk. Q: I am a member of a Household Account. What are the rules around my companion travelling with me when this is the case? A: The voucher terms state that, where you (as the Cardmember who earned the 2-4-1 voucher) are already part of a BA Household Account, the cardmember who travels with you must also be a member of the same Household Account. This is because Members of a Household Account cannot redeem their Avios for anyone outside the Household Account (members of the Family and Friends List are within the Household Account for these purposes). If this is problematic, there are a few ways to resolve this issue:
Q: If I upgrade my Amex from the Classic to the Premium Plus card before earning the voucher, does my spend count towards a £10,000 target or the old £20,000 target? A: Your spend will count towards the Premium Plus target of £10,000. Q: I've earned my voucher on the Premium Plus card. If I subsequently downgrade the card, does it retain its two-year validity? A: Yes. At the point the voucher appears in your BAEC account, the validity and expiry date will not change. Q: I want to use two vouchers at the same time for four people to travel together. Can I book this on ba.com? A: Yes. If you are holding two valid vouchers earned using a Premium Plus card, you can use two vouchers to book for four people travelling together (including yourself), paying the Avios for two people and the taxes, fees and charges for four. If you want to book this on ba.com, you must check for availability for four passengers. Questions? This Wiki answers most commonly asked questions about the Voucher, but is not by any means an exhaustive list. Do post in the thread if you have any other questions or queries. Related topics Community experiences using companion vouchers ENDS |
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