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BA American Express 2-4-1 Voucher Discussion

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BA American Express 2-4-1 Voucher Discussion

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Old May 6, 2019, 3:27 am
  #1501  
 
Join Date: Sep 2010
Location: Edinburgh
Programs: BA Gold, FB Gold
Posts: 83
Originally Posted by KARFA
i can only suggest call and try again. i appreciate the explanation he gave was an attempt to explain the figure he was seeing, but it's completely rubbish. the other option is you can ask it gets sent for a manual calculation on the basis the figure is clearly wrong.

btw i just added some domestic connections on a 2-4-1 HKG booking about 2/3 weeks ago and extra TFC was Ł86 per person.
Update: I just phoned this morning and got it referred to the duty manager. They claimed it was a known policy and went to speak to the duty manager who immediately said we should book a separate leg as revenue for HKG (or Sao Paulo apparently). They suggested the policy changed a few weeks ago. I even got them to show a revenue booking with the 672HKD tax for HKG-LHR-EDI so they understood the problem but said the moment you changed a ticket, it's "status" changed for this purpose and you would be charged the full amount. I asked for a manual calculation but they politely declined stating this was policy.

So it looks like we'll be buying a separate ticket and enjoying the arrivals lounge....
andyedinburgh is offline  
Old May 6, 2019, 3:32 am
  #1502  
Ambassador, British Airways; FlyerTalk Posting Legend
 
Join Date: Apr 2012
Location: Leeds, UK
Programs: BA GGL/CCR, GfL, HH Diamond
Posts: 42,941
Firstly thank you very much for reporting back.

i don’t understand. If it was just a one way from HKG and not related to a 2-4-1 the TFC is what I quoted earlier. Any other figure is just made up rubbish.

the only thing I can think of is for 2-4-1 they are now recalculating TFC as a return so removing the benefit of taking advantage of low carrier surcharge from HKG - i.e. they are now taking measures to counter the trick which has been discussed on here ever since you could book two one ways and apply the voucher across both bookings.
KARFA is online now  
Old May 6, 2019, 5:27 am
  #1503  
 
Join Date: Jun 2003
Programs: BA, IHG, 5C
Posts: 4,413
If you do this search on ITA HKG-LON/EDI, you’ll get the zero YQ. But if you change the “Sales City” to LON you’ll get a YQ >Ł200.

So it appears that in response to the lifting of HKG’s YQ ban BA have left YQ at zero only for HKG-ticketed bookings. And that if you make a substantial enough change to your one way (adding a domestic) it gets reassessed with YQ.

That seems more likely than them targeting the 241 “trick”.
pauldb is offline  
Old May 6, 2019, 11:59 am
  #1504  
 
Join Date: Sep 2010
Location: Edinburgh
Programs: BA Gold, FB Gold
Posts: 83
Originally Posted by pauldb
If you do this search on ITA HKG-LON/EDI, you’ll get the zero YQ. But if you change the “Sales City” to LON you’ll get a YQ >Ł200.

So it appears that in response to the lifting of HKG’s YQ ban BA have left YQ at zero only for HKG-ticketed bookings. And that if you make a substantial enough change to your one way (adding a domestic) it gets reassessed with YQ.

That seems more likely than them targeting the 241 “trick”.
Maybe that makes some commercial sense - keep the YQ low for local sales to stay competitive but levy it when the competitive pressures are off. And it would make sense that the "Sales City" changes when you add a domestic as they are effectively recalculating the whole ticket.

I hesitate to ask, but wonder what would happen if I phoned HK to add the domestic :-)
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Old May 6, 2019, 12:02 pm
  #1505  
 
Join Date: Jan 2006
Location: GLA
Programs: BAEC Silver, Global Entry
Posts: 353
Originally Posted by ft191
Hi,
I have two companion vouchers to use up so logged on this morning to try and book the first before it runs out. I've tried getting a quote for 2 x Adults to multiple North American locations and then a few of the exotic ones on my bucket list. All of them work out as close to no difference between a regular booking and a booking with my companion voucher.One example below:

I was quoted Ł745 for a return to Philly from London for 2 x Adults - that's using avios and the voucher.
A quick sanity check on the main BA page shows I can use 10,000 less avios, no companion voucher, and the total cost will be Ł765 - that's for exactly the same flights.
In effect my voucher is worth Ł20 (Not counting the 10,000 avios difference) - the best quote I could find to a destination would make the voucher worth Ł37.

The Ł200 annual fee for the AMEX, is no where near worth this and my spend on the card of Ł3-4K a month is generating avios but not astronomical amounts. Before I cancelled the card at the end of the period and tried another loyalty based one I thought I'd ask: What am I missing about the voucher that made it so recommended on other sites and threads?

Thanks for your help.
Sounds like you were comparing economy fares, which isn't best value for a 2-4-1 voucher
Thrifty Scotsman is offline  
Old May 6, 2019, 9:27 pm
  #1506  
Ambassador, British Airways; FlyerTalk Posting Legend
 
Join Date: Apr 2012
Location: Leeds, UK
Programs: BA GGL/CCR, GfL, HH Diamond
Posts: 42,941
Originally Posted by pauldb
If you do this search on ITA HKG-LON/EDI, you’ll get the zero YQ. But if you change the “Sales City” to LON you’ll get a YQ >Ł200.

So it appears that in response to the lifting of HKG’s YQ ban BA have left YQ at zero only for HKG-ticketed bookings. And that if you make a substantial enough change to your one way (adding a domestic) it gets reassessed with YQ.

That seems more likely than them targeting the 241 “trick”.
but even if they add a domestic flight it’s still an exHKG booking?
KARFA is online now  
Old May 6, 2019, 10:52 pm
  #1507  
 
Join Date: Jun 2003
Programs: BA, IHG, 5C
Posts: 4,413
Originally Posted by KARFA


but even if they add a domestic flight it’s still an exHKG booking?
So is HKG-LHR sold (ticketed?) in LON, but according to ITA that would collects Ł200 YQ.

It’s strange and I don’t really know the ins and out of ticketing, but still seems most likely the reprocessing to add the domestic is triggering the addition.

Calling HKG instead is worth a hopeful go.
pauldb is offline  
Old May 7, 2019, 2:54 am
  #1508  
 
Join Date: Dec 2018
Programs: BA Executive Club
Posts: 20
I have a cancellation question if anyone can help I have a 2-4-1 booking in roughly 30 days (my first first!), but my girlfriend has some visa issues to do with changing job that might result in her not being able to travel.

I understand that I can cancel a 2-4-1 booking on 24 hours' notice with a Ł100 per person fee, but I wanted to check, does this mean literally 24 hours (as in for a 15:00 flight, any time up to 15:00 the day before), or is it based on the day (e.g. for a Thursday flight, can cancel up to midnight on Tuesday or possibly Wednesday)?

I also was wondering if anyone knew, if I prebook the main meal or the Concorde Room spa appointment, does that then prevent me from cancelling the tickets later?

Thanks in advance!
teebs is offline  
Old May 9, 2019, 7:48 am
  #1509  
 
Join Date: Aug 2014
Location: London
Programs: KLM, BA Silver, Etihad
Posts: 918
Ive got a 2-4-1 booking in the bag CW out and F back.

There is no F availability currently on the outward journey. Is it a matter of checking periodically via ba.com to see of any availability comes back into play? I looked at expert flyer and I couldn't see an alert facility for such an occasion.
RockyRobin is offline  
Old May 9, 2019, 8:17 am
  #1510  
Ambassador, British Airways; FlyerTalk Posting Legend
 
Join Date: Apr 2012
Location: Leeds, UK
Programs: BA GGL/CCR, GfL, HH Diamond
Posts: 42,941
Originally Posted by teebs
I have a cancellation question if anyone can help I have a 2-4-1 booking in roughly 30 days (my first first!), but my girlfriend has some visa issues to do with changing job that might result in her not being able to travel.

I understand that I can cancel a 2-4-1 booking on 24 hours' notice with a Ł100 per person fee, but I wanted to check, does this mean literally 24 hours (as in for a 15:00 flight, any time up to 15:00 the day before), or is it based on the day (e.g. for a Thursday flight, can cancel up to midnight on Tuesday or possibly Wednesday)?

I also was wondering if anyone knew, if I prebook the main meal or the Concorde Room spa appointment, does that then prevent me from cancelling the tickets later?

Thanks in advance!
Hi teebs. The cancellation fee is Ł35 per person. Yes it it 24 hours before the flight. Preselection of meals or prebooking spas won't affect your ability to cancel.
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Old May 9, 2019, 8:19 am
  #1511  
 
Join Date: Mar 2017
Location: Lincolnshire, UK
Programs: BA GGL - maybe only briefly!
Posts: 1,378
Originally Posted by teebs
I have a cancellation question if anyone can help I have a 2-4-1 booking in roughly 30 days (my first first!), but my girlfriend has some visa issues to do with changing job that might result in her not being able to travel.

I understand that I can cancel a 2-4-1 booking on 24 hours' notice with a Ł100 per person fee, but I wanted to check, does this mean literally 24 hours (as in for a 15:00 flight, any time up to 15:00 the day before), or is it based on the day (e.g. for a Thursday flight, can cancel up to midnight on Tuesday or possibly Wednesday)?

I also was wondering if anyone knew, if I prebook the main meal or the Concorde Room spa appointment, does that then prevent me from cancelling the tickets later?

Thanks in advance!
You should be able to cancel right up to 24hrs before the departure time. The cancellation fee is Ł35 per person per ticket. You get the avios and taxes back to the card you paid with and the voucher back into your BA account, with its original expiry date.
vintagepilot is offline  
Old May 9, 2019, 8:22 am
  #1512  
 
Join Date: Mar 2017
Location: Lincolnshire, UK
Programs: BA GGL - maybe only briefly!
Posts: 1,378
Originally Posted by RockyRobin
Ive got a 2-4-1 booking in the bag CW out and F back.

There is no F availability currently on the outward journey. Is it a matter of checking periodically via ba.com to see of any availability comes back into play? I looked at expert flyer and I couldn't see an alert facility for such an occasion.
That function is available on Expert Flyer, and also on https://rewardflightfinder.com, both of which will alert you to F availability.
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Old May 9, 2019, 8:23 am
  #1513  
 
Join Date: Dec 2018
Programs: BA Executive Club
Posts: 20
Thanks both.
teebs is offline  
Old May 9, 2019, 8:23 am
  #1514  
 
Join Date: Jan 2018
Location: London
Programs: BAEC Gold, Accor Live Limitless Gold, Hilton Honours Gold, Avis Preferred Plus
Posts: 1,806
Originally Posted by RockyRobin
Ive got a 2-4-1 booking in the bag CW out and F back.

There is no F availability currently on the outward journey. Is it a matter of checking periodically via ba.com to see of any availability comes back into play? I looked at expert flyer and I couldn't see an alert facility for such an occasion.
rewardflightfinder.com/ will be your friend for this task
wilsnunn is offline  
Old May 9, 2019, 11:50 am
  #1515  
 
Join Date: Aug 2014
Location: London
Programs: KLM, BA Silver, Etihad
Posts: 918
Originally Posted by wilsnunn


rewardflightfinder.com/ will be your friend for this task
Oh yes that's the place. Thank you, alert set up
RockyRobin is offline  


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