BA.Com down? [11 Apr 2017]

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Apr 11, 2017, 6:07 am

Oggers

Original Poster

Join Date: Jun 2009

Posts: 84

BA.Com down? [11 Apr 2017]

I am trying to check in both on iPhone App and ba.com and getting "Sorry, there seems to be a technical problem. Please try again in a few minutes."

Is the entire site down?

Apr 11, 2017, 6:09 am

Deckard

Join Date: Jan 2010

Location: Ealing

Programs: Usual Amex Cent. GGL.

Posts: 1,484

Yes it is

Apr 11, 2017, 6:10 am

markle

Join Date: Jul 2009

Posts: 561

BA's Twitter feed says yes

https://mobile.twitter.com/british_airways/with_replies

Last edited by markle; Apr 11, 2017 at 6:23 am Reason: fixed link

Apr 11, 2017, 6:13 am

dakaix

Join Date: Aug 2015

Location: Somewhere around Europe...

Programs: BA Gold; MB Ti; HH Diamond; IHG Plat; RR Gold

Posts: 530

It seemed to be struggling earlier this morning; was attempting to do a couple of award searches and each time you submitted a request you saw the same error. Seems they've taken it offline entirely now.

Apr 11, 2017, 6:21 am

Tuggster

Join Date: Jan 2015

Location: Bielefeld, Germany

Programs: BAEC Silver, OWE Saphire, VS, IB, HHonours, Former Under The Sea Dweller

Posts: 138

They are enhancing the website

Apr 11, 2017, 6:23 am

headingwest

Join Date: Jul 2014

Location: Wedged somewhere between BTS and VIE ✈

Programs: Star Alliance Gold (A3 Gold), Oneworld Emerald (BA Gold), Hilton Diamond

Posts: 6,338

I'm getting this ???

Attached Images

Apr 11, 2017, 6:54 am

johnaalex

Join Date: Oct 2004

Location: London

Programs: MUCCI; BAEC Lifetime Gold; Marriott Bonvoy Emeritus Titanium; Hertz#1, Avis President’s Club

Posts: 3,214

And it's still off line!

Apr 11, 2017, 7:00 am

Sealink

Join Date: Apr 2008

Location: Bridport, Dorset

Programs: Mucci, BA Bronze, Hilton Gold

Posts: 2,129

Still down...!

Seems bookings can still be made via Expedia etc.

Apr 11, 2017, 7:13 am

TabTraveller

Join Date: Mar 2014

Location: London, UK

Programs: BAEC

Posts: 2,286

Would love to know the per minute downtime cost to BA of this...

Apr 11, 2017, 7:16 am

#10

Lioneye

Join Date: Jan 2012

Location: London

Programs: BA BLUE BADGE

Posts: 1,323

Quote:

Originally Posted by Tuggster

They are enhancing the website

Yep, it's behind a paywall now.

Apr 11, 2017, 7:20 am

#11

Markie

Moderator: Hyatt Gold Passport & Star Alliance

Join Date: May 1998

Location: London, UK

Programs: UA-1K 3MM/HY- LT Globalist/BA-GGL/GfL

Posts: 12,089

Hyatt is down too! Spooky.

Apr 11, 2017, 7:24 am

#12

Worcester

Join Date: Sep 2014

Location: Brexile in ADB

Programs: BA, TK, HHonours, Le Club, Best Western Rewards

Posts: 7,067

Quote:

Originally Posted by TabTraveller

Would love to know the per minute downtime cost to BA of this...

I think most people will just come back later, but still a significant cost from those who don't. The high cost of penny pinching.

Apr 11, 2017, 7:31 am

#13

markle

Join Date: Jul 2009

Posts: 561

Quote:

Originally Posted by Worcester

I think most people will just come back later, but still a significant cost from those who don't. The high cost of penny pinching.

Impact isn't just in terms of lost flight bookings - it's also additional commission BA will have to pay if people use other channels instead to book (e.g. Expedia), and potential additional staffing costs / delay costs if they have to do more check-ins at the airport than usual.