A nice touch :) [GGL BOB soft benefit]
Mar 27, 2017, 12:54 pm
#1
Original Poster
Join Date: Nov 2010
Location: Bristol
Programs: BA GGL, UA Plat, DL Plat, Hilton Diamond
Posts: 2,380
A nice touch :) [GGL BOB soft benefit]
I was on BA820 LHR-CPH tonight. About 30 minutes in they trollied up to the front of ET to start the BOB service.
Sat well down the back, I was expecting a long wait but moments later a CC came and gave me "the Welcome" then offered to fetch me anything I wanted from the BOB menu. So I had a tea
Perfection would have been if he'd comped my cuppa but even so I thought it was a nice gesture...
Sat well down the back, I was expecting a long wait but moments later a CC came and gave me "the Welcome" then offered to fetch me anything I wanted from the BOB menu. So I had a tea
Perfection would have been if he'd comped my cuppa but even so I thought it was a nice gesture...
Mar 27, 2017, 1:21 pm
#2
Join Date: Dec 2014
Programs: British Airways Executive Club Gold
Posts: 1,073
I was on BA820 LHR-CPH tonight. About 30 minutes in they trollied up to the front of ET to start the BOB service.
Sat well down the back, I was expecting a long wait but moments later a CC came and gave me "the Welcome" then offered to fetch me anything I wanted from the BOB menu. So I had a tea
Perfection would have been if he'd comped my cuppa but even so I thought it was a nice gesture...
Sat well down the back, I was expecting a long wait but moments later a CC came and gave me "the Welcome" then offered to fetch me anything I wanted from the BOB menu. So I had a tea
Perfection would have been if he'd comped my cuppa but even so I thought it was a nice gesture...
Mar 27, 2017, 1:21 pm
#3
Join Date: Jan 2016
Location: LHR/ATH
Programs: Amex Platinum, LH SEN (Gold), BA Bronze
Posts: 4,489
I was on BA820 LHR-CPH tonight. About 30 minutes in they trollied up to the front of ET to start the BOB service.
Sat well down the back, I was expecting a long wait but moments later a CC came and gave me "the Welcome" then offered to fetch me anything I wanted from the BOB menu. So I had a tea
Perfection would have been if he'd comped my cuppa but even so I thought it was a nice gesture...
Sat well down the back, I was expecting a long wait but moments later a CC came and gave me "the Welcome" then offered to fetch me anything I wanted from the BOB menu. So I had a tea
Perfection would have been if he'd comped my cuppa but even so I thought it was a nice gesture...
Mar 27, 2017, 2:20 pm
#5
Join Date: Nov 2013
Location: PHX, SEA
Programs: Avis President's Club, Global Entry, Hilton/Marriott Gold. No more DL/AA status.
Posts: 4,422
I can't speak for the original poster, but if I'm entitled to something I soak up the evil stares and gain strength (schadenfreude) from it. It's mostly when they call for first class boarding and I get to push past all the credit card holding gate lice.
Mar 27, 2017, 2:23 pm
#6
Join Date: Dec 2001
Location: UK
Programs: BA Gold, AA 1MM lifetime gold, Starwood gold, Marriott Gold Elite
Posts: 719
Finnair manage to 'comp' any airline's Oneworld Emerald drinks in short haul Y, including champagne. They also offer sapphire and above a free checked bag, even on 'light' fares which do not normally come with a baggage benefit. So it's poor form for BA not to do the same, especially for their own gold + members. I've certainly switched all HEL trips to Finnair.
Mar 27, 2017, 3:59 pm
#8
Join Date: Dec 2007
Location: LON BCN SYD
Programs: BA, OZ, A3, VA, VS, DL, QF, former BD and others
Posts: 1,074
Yes it should be a perk.
If you are entitled to free food and drink in the lounge there is no logic to refusing it on the plane (except maybe the complexity of the catering contracts, but that's changeable)
AA offer it, Finnair offer it, as do some other airlines. it was a popular perk when BMI offered it.
If BA applied free food and drink to Emeralds, Sapphires and guests, and extended a free drink to BA bronze (rather than OWR), there would be a lot more incentive for pax to chose BA and credit to BAEC even if they were fairly infrequent flyers.
A combination of this and free tea, coffee, water, basic juice for all pax might mean might be a lot more happy customers and probably more food sales too.
If you are entitled to free food and drink in the lounge there is no logic to refusing it on the plane (except maybe the complexity of the catering contracts, but that's changeable)
AA offer it, Finnair offer it, as do some other airlines. it was a popular perk when BMI offered it.
If BA applied free food and drink to Emeralds, Sapphires and guests, and extended a free drink to BA bronze (rather than OWR), there would be a lot more incentive for pax to chose BA and credit to BAEC even if they were fairly infrequent flyers.
A combination of this and free tea, coffee, water, basic juice for all pax might mean might be a lot more happy customers and probably more food sales too.
Mar 28, 2017, 3:23 am
#9
Join Date: Jul 2008
Location: All over the place often South Wales and Lake District
Programs: BA Gold for Life Accor Platinum
Posts: 4,552
Yes it should be a perk.
If you are entitled to free food and drink in the lounge there is no logic to refusing it on the plane (except maybe the complexity of the catering contracts, but that's changeable)
AA offer it, Finnair offer it, as do some other airlines. it was a popular perk when BMI offered it.
If BA applied free food and drink to Emeralds, Sapphires and guests, and extended a free drink to BA bronze (rather than OWR), there would be a lot more incentive for pax to chose BA and credit to BAEC even if they were fairly infrequent flyers.
A combination of this and free tea, coffee, water, basic juice for all pax might mean might be a lot more happy customers and probably more food sales too.
If you are entitled to free food and drink in the lounge there is no logic to refusing it on the plane (except maybe the complexity of the catering contracts, but that's changeable)
AA offer it, Finnair offer it, as do some other airlines. it was a popular perk when BMI offered it.
If BA applied free food and drink to Emeralds, Sapphires and guests, and extended a free drink to BA bronze (rather than OWR), there would be a lot more incentive for pax to chose BA and credit to BAEC even if they were fairly infrequent flyers.
A combination of this and free tea, coffee, water, basic juice for all pax might mean might be a lot more happy customers and probably more food sales too.
Mar 28, 2017, 4:42 am
#10
Moderator: British Airways Executive Club
Join Date: Jan 2009
Programs: Battleaxe Alliance
Posts: 22,127
Yes it should be a perk.
If you are entitled to free food and drink in the lounge there is no logic to refusing it on the plane (except maybe the complexity of the catering contracts, but that's changeable)
AA offer it, Finnair offer it, as do some other airlines. it was a popular perk when BMI offered it.
If BA applied free food and drink to Emeralds, Sapphires and guests, and extended a free drink to BA bronze (rather than OWR), there would be a lot more incentive for pax to chose BA and credit to BAEC even if they were fairly infrequent flyers.
A combination of this and free tea, coffee, water, basic juice for all pax might mean might be a lot more happy customers and probably more food sales too.
If you are entitled to free food and drink in the lounge there is no logic to refusing it on the plane (except maybe the complexity of the catering contracts, but that's changeable)
AA offer it, Finnair offer it, as do some other airlines. it was a popular perk when BMI offered it.
If BA applied free food and drink to Emeralds, Sapphires and guests, and extended a free drink to BA bronze (rather than OWR), there would be a lot more incentive for pax to chose BA and credit to BAEC even if they were fairly infrequent flyers.
A combination of this and free tea, coffee, water, basic juice for all pax might mean might be a lot more happy customers and probably more food sales too.
*And I speak as a status holder
Mar 28, 2017, 4:46 am
#11
Join Date: Apr 2006
Location: London
Programs: BA bronze, Hertz pres circle, Marriott Platinum, hilton diamond
Posts: 2,537
Bit of an age old argument though isn't it? The status holders will be status holders by virtue of having spent a lot on higher fare buckets to date, therefore they've earned a free crust havent they?
Mar 28, 2017, 4:56 am
#12
Moderator: British Airways Executive Club
Join Date: Jan 2009
Programs: Battleaxe Alliance
Posts: 22,127
They get free food in lounges (in most locations), yet those on high ET fare can't access the lounge unless they hold status.
Mar 28, 2017, 5:02 am
#13
Join Date: Aug 2015
Location: Somewhere around Europe...
Programs: BA Gold; MB Ti; HH Diamond; IHG Plat; RR Gold
Posts: 530
Careful, one could read that as a recommendation for BAEC going revenue-based!
Mar 28, 2017, 5:12 am
#14
Join Date: Sep 2011
Programs: BA Gold
Posts: 1,076
Probably hard to implement though - I can't imagine the crew walking through the aircraft and explaining that the passenger by the window got free food because his ticket was in the "V" fare bucket but you won't because yours is only "S". Most passengers are not FTers and have no idea what fare buckets are - they think it's either business or economy.
Mar 28, 2017, 5:23 am
#15
Join Date: Jul 2014
Location: Wedged somewhere between BTS and VIE ✈
Programs: Star Alliance Gold (A3 Gold), Oneworld Emerald (BA Gold), Hilton Diamond
Posts: 6,338
I think anyone would be hard pushed to get Silver status for under £300, that would surely have to be on an 'error fare' ticket and would have to include at least 8 Club Europe sectors. I'm not sure my stomach could endure that many paninis - even if they're the premium ones that BA now serves!
If you know another way to get Silver status for less than £300, please share!
Regarding the OP, it's good to hear that at least someone values status passengers!
Last edited by headingwest; Mar 28, 2017 at 5:41 am