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Old Apr 16, 2017, 1:12 pm
FlyerTalk Forums Expert How-Tos and Guides
Last edit by: corporate-wage-slave
Club Europe Catering Guide 2017.

This thread outlines the new arrangements for Club Europe catering, introduced on Sunday 26 March 2017 and due to end on Tuesday 11 September 2018, based on 3 zones. A new Club Europe catering product is due to be launch on Wednesday 12 September 2018, and this is based on 4 bands. The main information piece - in terms of timings and the distance zones for the meals can be found in post 1. The following cross references the photos below against the matrix of options. In addition to the photos, some FTers have written extensively on their experiences so there is more to this thread than the pictures. Also note that there was an increase in food offered on some combinations shortly after the start-up, so the more recent photos may be the best place to start.The previous shorthaul catering guide, now locked but which had the previous 4 band system, is to be found here.

Numbers relate to the post number. Vegetarian means the alternative option provided as standard rather than the pre-ordered versions - which are VLML (Lacto-ovo), AVML (Asia) and VGML (Vegan) . There are differences between the offering in/out of LHR, LGW, LCY+STN. Last update: 833
-------------------------
Note posts before 1-832 are typically the April 2017 menu. 833 and above is from the menu for May 2017.
----
Chef's Chat sheets for:
CE LHR Summer 2017 - Rotation A
http://www.flyertalk.com/forum/28338151-post954.html
http://www.flyertalk.com/forum/28339641-post958.html

-----.
Short Band (UK, France, Ireland, BeNeLux, Germany)
Breakfast: 279, 570 (vegetarian), 629, 674, 821 (Express breakfast for MAN and LBA), 1343 (Vegan), 2285 (Express for LBA and MAN), 2445

Brunch: 180, 289, 469, 563, 685, 716, 2625 (AVML)

Lunch: 207, 545 (diabetic), 644 (first photo), 680 (VLML), 802, 928, 1322 (Kosher), 2284


Afternoon tea: 339, 404 (vegetarian), 480, 600 (VLML), 710 (including low lactose), 800, 882 (gluten free), 1281, 1322 (Kosher), 1673, 2679 (Kosher), 2792


Dinner: 563, 630 (VGML), 669 (Kosher Passover), 771 (VGML LCY) 799, 819 (AVML), 833 (May 2017 menu), 1283, 1287, 1674, 2446, 2616 (Kosher), 2793


Comments on difference between AVML and VLML here.
-----
Medium Band (e.g. Madrid, Nice, Prague, Copenhagen)
Breakfast: 645 (vegetarian), 724 (vegetarian), 1003

Brunch: 199 (VLML), 600 (VLML), 659 (Kosher Passover)

Lunch: 239 (child), 251, 425, 641, 733

Afternoon tea: 332 (also includes vegetarian), 426 (GFML), 813 (Muslim)

Dinner: 456, 551 (also includes VLML), 666, 1004,
1278
-----
Long Band (e.g. Lisbon, Rome, Warsaw, Stockholm).

Breakfast: 195 (vegetarian)

Rest of the day: 306 (LFML), 345, 427, 443, 468, 597, 676, 687, 695, 783 (VLML)
======
NOT MAINTAINED AND OUT OF DATE: The complete Short Haul meal structure for the longer flights as of October 2017 is:

LHR
Meal 1: Chicken / red pepper risotto
Meal 2: Beef cheek
Meal 3: Chicken supreme / gnocchi
Meal 4: Miso glazed cod
Meal 5: Chicken khao soi
Meal 6: Hot smoked salmon linguine

LGW
Meal 1: Thyme roasted chicken
Meal 2: Spicy corn and paneer masala
Meal 3: Thai Penang chicken curry
Meal 4: Roasted red pepper tortellini
Meal 5: Beef and mushroom caserole
Meal 6: Tomato and four cheeses tortellini


Structured into:

Rotation A
LHR outbound
Meal 3
Meal 4
inbound to LHR
Meal 5
Meal 6


Rotation B
LHR outbound
Meal 5
Meal 6
inbound to LHR
Meal 1
Meal 2


Rotation C
LHR outbound
Meal 1
Meal 2
inbound to LHR
Meal 3
Meal 4
===
October 2017 = Rotation C
November 2017 = Rotation A
December 2017 = Rotation B
January 2018 = Rotation C
etc
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Old Jul 2, 2017, 3:57 am
  #1171  
 
Join Date: Oct 2008
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Originally Posted by KLMkitty
Would someone be able to post details of the menu for long sectors outbound from Heathrow for July, now that we are in July?
From yestarday July 1st LHR-HEL

Starter

Beetroot carpaccio with herbed goat's cheese

Main

Smoked chicken breast with red pepper risotto and grilled courgette
or
Beef cheek with celery mash, turned vegetables and thyme jus

Dessert

Banana and milk chocolate hazelnut tower and Somerset Brie with quince jelly and oat cakes


These rotations may not work well in some cases as we had the exactly same menu week before on HEL-LHR flight (rotation B).

Last edited by teme; Jul 2, 2017 at 4:03 am
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Old Jul 2, 2017, 4:09 am
  #1172  
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Originally Posted by teme
From yestarday July 1st LHR-HEL
Thanks for that, which indeed is how it works (Rot B inbound become Rot C outbound, and so on).

And for completeness the Long Rotation C inbound should be

- chicken supreme with potato gnocchi and ratatouille or
- miso glazed cod with wasabi mash and wok vegetables.

corrected, see post 1175:
- chicken khao soi
- salmon linguine

This is for LHR services.

Last edited by corporate-wage-slave; Jul 2, 2017 at 7:11 am
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Old Jul 2, 2017, 5:02 am
  #1173  
 
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Originally Posted by corporate-wage-slave
Thanks for that, which indeed is how it works (Rot B inbound become Rot C outbound, and so on).

And for completeness the Long Rotation C inbound should be

- chicken supreme with potato gnocchi and ratatouille or
- miso glazed cod with wasabi mash and wok vegetables.

This is for LHR services.
I think I'm getting it !

So does Rot C inbound become Rot A outbound, and therefore the chefs notes for Rot A outbound will correspond to what we should see for the inbounds during July (a C month)?
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Old Jul 2, 2017, 5:16 am
  #1174  
 
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Thanks for the considered response CWS (#1169 above)

The point about some battles being more worthy of a fight than others is certainly a valid one - as is the matter of cheap 'fixes'.

However ... all said & done, I believe that truly customer-centric organisations do much, much more than listen to selective feedback from a limited number of people with regular access to senior management. Effective cost control is without question a vital ingredient within the business mix, but what I personally see as the most disappointing aspect of our present-day BA - versus that of past times - is a corporate culture shaped largely by relentless focus on costs, and which manifests itself in a lack of innovation or consistency of quality.

A whole other debate of course, so I'd better stop there.
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Old Jul 2, 2017, 7:09 am
  #1175  
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Originally Posted by essexadventurer
I think I'm getting it !

So does Rot C inbound become Rot A outbound, and therefore the chefs notes for Rot A outbound will correspond to what we should see for the inbounds during July (a C month)?
Actually, now that I've had a few more cups of coffee I have managed to get it sorted, and my earlier message was slightly wrong, so Rotation A inbound will be chicken khao soi and salmon linguine (see menus here).

In other words, the complete LHR meal structure is:

Meal 1: Chicken / red pepper risotto
Meal 2: Beef cheek
Meal 3: Chicken supreme / gnocchi
Meal 4: Miso glazed cod
Meal 5: Chicken khao soi
Meal 6: Hot smoked salmon linguine

Code:
Rotation A        Rotation B       Rotation C
LHR outbound
Meal 3            Meal 5              Meal 1
Meal 4            Meal 6              Meal 2
inbound to LHR
Meal 5            Meal 1              Meal 3
Meal 6            Meal 2              Meal 4
July 2017 = Rotation C
August 2017 = Rotation A
September 2017 = Rotation B
October 2017 = Rotation C
and so on

Menus
- Rotation A menus (both directions)
- Rotation B outbound / inbound TBC
- Rotation C menu outbound TBC / inbound
Genius1 likes this.

Last edited by corporate-wage-slave; Jul 2, 2017 at 8:58 am
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Old Jul 2, 2017, 7:37 am
  #1176  
 
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Thanks, I'm sure that summary will be really useful to lots of people!
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Old Jul 2, 2017, 8:45 am
  #1177  
 
Join Date: Oct 2008
Location: Helsinki
Programs: BA Gold
Posts: 406
Originally Posted by corporate-wage-slave
Actually, now that I've had a few more cups of coffee I have managed to get it sorted, and my earlier message was slightly wrong, so Rotation A inbound will be chicken khao soi and salmon linguine (see menus here).

In other words, the complete LHR meal structure is:

Meal 1: Chicken / red pepper risotto
Meal 2: Beef cheek
Meal 3: Chicken supreme / gnocchi
Meal 4: Miso glazed cod
Meal 5: Chicken khao soi
Meal 6: Salmon linguine

Code:
Rotation A        Rotation B       Rotation C
LHR outbound
Meal 1            Meal 5              Meal 3
Meal 2            Meal 6              Meal 4
inbound to LHR
Meal 5            Meal 3              Meal 1
Meal 6            Meal 4              Meal 2
July 2017 = Rotation A
August 2017 = Rotation B
September 2017 = Rotation C
October 2017 = Rotation A
and so on

Menus
- Rotation A menus (both directions)
- Rotation B outbound / inbound TBC
- Rotation C menu outbound TBC / inbound
Thanks for the info.

To add confusion, my July menu card states rotation C, not A as in your post (still meals 1 and 2 outbound). June rotation was B (inbound meals 1 and 2 as in your rotation C).
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Old Jul 2, 2017, 8:48 am
  #1178  
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Originally Posted by teme
Thanks for the info.

To add confusion, my July menu card states rotation C, not A as in your post (still meals 1 and 2 outbound). June rotation was B (inbound meals 1 and 2 as in your rotation C).
I've still probably not had enough coffee! I'll correct the above.
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Old Jul 2, 2017, 8:54 am
  #1179  
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Once again CWS provides the info in a simple to follow format. However, link to rotation A menus are coming up as page not found. Missing an 'l' on HTML.
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Old Jul 2, 2017, 8:58 am
  #1180  
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Originally Posted by madfish
Once again CWS provides the info in a simple to follow format. However, link to rotation A menus are coming up as page not found. Missing an 'l' on HTML.
Duly corrected.

I'll leave LGW for another day!
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Old Jul 2, 2017, 12:16 pm
  #1181  
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Originally Posted by Flip42
Well, it's not a three course meal as on the long bands and it's admittedly 110-120 minutes, but you get a meal on routes like ORD-JFK/EWR.
In air time is more often than not 100 minutes or less. And ORD-DCA often 80-90 minutes.

Unlike BA it's a three course meal on one tray rather than two but collectively more gets done more efficiently with most AA crews up front.
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Old Jul 2, 2017, 12:31 pm
  #1182  
 
Join Date: Sep 2015
Posts: 75
Originally Posted by teme
From yestarday July 1st LHR-HEL

Starter

Beetroot carpaccio with herbed goat's cheese

Main

Smoked chicken breast with red pepper risotto and grilled courgette
or
Beef cheek with celery mash, turned vegetables and thyme jus

Dessert

Banana and milk chocolate hazelnut tower and Somerset Brie with quince jelly and oat cakes


These rotations may not work well in some cases as we had the exactly same menu week before on HEL-LHR flight (rotation B).
Brilliant, thank you!
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Old Jul 7, 2017, 3:39 am
  #1183  
 
Join Date: Jul 2014
Location: Manchester, UK.
Programs: BAEC Silver, then a handful of points on everything else.
Posts: 185
Fish & Chips

Chish and Fips on ZRH-LCY earlier this week (05/07/17). I didn't get a photo of the menu, but I was impressed to see this as a choice. Whilst it was scalding hot, it wasn't hugely tasty, really needed a sachet of vinegar!

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Old Jul 7, 2017, 3:58 am
  #1184  
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Originally Posted by internetplumber
Chish and Fips on ZRH-LCY earlier this week (05/07/17). I didn't get a photo of the menu, but I was impressed to see this as a choice. Whilst it was scalding hot, it wasn't hugely tasty, really needed a sachet of vinegar!

A change for sure, but knowing how those ovens work - I would be amazed if they didn't come out soggy as the steam would have killed any crispness.
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Old Jul 7, 2017, 4:01 am
  #1185  
 
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Posts: 185
Originally Posted by PUCCI GALORE
A change for sure, but knowing how those ovens work - I would be amazed if they didn't come out soggy as the steam would have killed any crispness.
You might think that, I couldn't possibly comment.

[That was my second thought when I saw it on the menu -- how are they going to warm up crispy chips? They didn't, you're right.]
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