Apr 16, 2017, 1:12 pm
Last edit by: corporate-wage-slave
Club Europe Catering Guide 2017.
This thread outlines the new arrangements for Club Europe catering, introduced on Sunday 26 March 2017 and due to end on Tuesday 11 September 2018, based on 3 zones. A new Club Europe catering product is due to be launch on Wednesday 12 September 2018, and this is based on 4 bands. The main information piece - in terms of timings and the distance zones for the meals can be found in post 1. The following cross references the photos below against the matrix of options. In addition to the photos, some FTers have written extensively on their experiences so there is more to this thread than the pictures. Also note that there was an increase in food offered on some combinations shortly after the start-up, so the more recent photos may be the best place to start.The previous shorthaul catering guide, now locked but which had the previous 4 band system, is to be found here.
Numbers relate to the post number. Vegetarian means the alternative option provided as standard rather than the pre-ordered versions - which are VLML (Lacto-ovo), AVML (Asia) and VGML (Vegan) . There are differences between the offering in/out of LHR, LGW, LCY+STN. Last update: 833
-------------------------
Note posts before 1-832 are typically the April 2017 menu. 833 and above is from the menu for May 2017.
----
Chef's Chat sheets for:
CE LHR Summer 2017 - Rotation A
http://www.flyertalk.com/forum/28338151-post954.html
http://www.flyertalk.com/forum/28339641-post958.html
-----.
Short Band (UK, France, Ireland, BeNeLux, Germany)
Breakfast: 279, 570 (vegetarian), 629, 674, 821 (Express breakfast for MAN and LBA), 1343 (Vegan), 2285 (Express for LBA and MAN), 2445
Brunch: 180, 289, 469, 563, 685, 716, 2625 (AVML)
Lunch: 207, 545 (diabetic), 644 (first photo), 680 (VLML), 802, 928, 1322 (Kosher), 2284
Afternoon tea: 339, 404 (vegetarian), 480, 600 (VLML), 710 (including low lactose), 800, 882 (gluten free), 1281, 1322 (Kosher), 1673, 2679 (Kosher), 2792
Dinner: 563, 630 (VGML), 669 (Kosher Passover), 771 (VGML LCY) 799, 819 (AVML), 833 (May 2017 menu), 1283, 1287, 1674, 2446, 2616 (Kosher), 2793
Comments on difference between AVML and VLML here.
-----
Medium Band (e.g. Madrid, Nice, Prague, Copenhagen)
Breakfast: 645 (vegetarian), 724 (vegetarian), 1003
Brunch: 199 (VLML), 600 (VLML), 659 (Kosher Passover)
Lunch: 239 (child), 251, 425, 641, 733
Afternoon tea: 332 (also includes vegetarian), 426 (GFML), 813 (Muslim)
Dinner: 456, 551 (also includes VLML), 666, 1004,
1278
-----
Long Band (e.g. Lisbon, Rome, Warsaw, Stockholm).
Breakfast: 195 (vegetarian)
Rest of the day: 306 (LFML), 345, 427, 443, 468, 597, 676, 687, 695, 783 (VLML)
======
NOT MAINTAINED AND OUT OF DATE: The complete Short Haul meal structure for the longer flights as of October 2017 is:
LHR
Meal 1: Chicken / red pepper risotto
Meal 2: Beef cheek
Meal 3: Chicken supreme / gnocchi
Meal 4: Miso glazed cod
Meal 5: Chicken khao soi
Meal 6: Hot smoked salmon linguine
LGW
Meal 1: Thyme roasted chicken
Meal 2: Spicy corn and paneer masala
Meal 3: Thai Penang chicken curry
Meal 4: Roasted red pepper tortellini
Meal 5: Beef and mushroom caserole
Meal 6: Tomato and four cheeses tortellini
Structured into:
Rotation A
LHR outbound
Meal 3
Meal 4
inbound to LHR
Meal 5
Meal 6
Rotation B
LHR outbound
Meal 5
Meal 6
inbound to LHR
Meal 1
Meal 2
Rotation C
LHR outbound
Meal 1
Meal 2
inbound to LHR
Meal 3
Meal 4
===
October 2017 = Rotation C
November 2017 = Rotation A
December 2017 = Rotation B
January 2018 = Rotation C
etc
This thread outlines the new arrangements for Club Europe catering, introduced on Sunday 26 March 2017 and due to end on Tuesday 11 September 2018, based on 3 zones. A new Club Europe catering product is due to be launch on Wednesday 12 September 2018, and this is based on 4 bands. The main information piece - in terms of timings and the distance zones for the meals can be found in post 1. The following cross references the photos below against the matrix of options. In addition to the photos, some FTers have written extensively on their experiences so there is more to this thread than the pictures. Also note that there was an increase in food offered on some combinations shortly after the start-up, so the more recent photos may be the best place to start.The previous shorthaul catering guide, now locked but which had the previous 4 band system, is to be found here.
Numbers relate to the post number. Vegetarian means the alternative option provided as standard rather than the pre-ordered versions - which are VLML (Lacto-ovo), AVML (Asia) and VGML (Vegan) . There are differences between the offering in/out of LHR, LGW, LCY+STN. Last update: 833
-------------------------
Note posts before 1-832 are typically the April 2017 menu. 833 and above is from the menu for May 2017.
----
Chef's Chat sheets for:
CE LHR Summer 2017 - Rotation A
http://www.flyertalk.com/forum/28338151-post954.html
http://www.flyertalk.com/forum/28339641-post958.html
-----.
Short Band (UK, France, Ireland, BeNeLux, Germany)
Breakfast: 279, 570 (vegetarian), 629, 674, 821 (Express breakfast for MAN and LBA), 1343 (Vegan), 2285 (Express for LBA and MAN), 2445
Brunch: 180, 289, 469, 563, 685, 716, 2625 (AVML)
Lunch: 207, 545 (diabetic), 644 (first photo), 680 (VLML), 802, 928, 1322 (Kosher), 2284
Afternoon tea: 339, 404 (vegetarian), 480, 600 (VLML), 710 (including low lactose), 800, 882 (gluten free), 1281, 1322 (Kosher), 1673, 2679 (Kosher), 2792
Dinner: 563, 630 (VGML), 669 (Kosher Passover), 771 (VGML LCY) 799, 819 (AVML), 833 (May 2017 menu), 1283, 1287, 1674, 2446, 2616 (Kosher), 2793
Comments on difference between AVML and VLML here.
-----
Medium Band (e.g. Madrid, Nice, Prague, Copenhagen)
Breakfast: 645 (vegetarian), 724 (vegetarian), 1003
Brunch: 199 (VLML), 600 (VLML), 659 (Kosher Passover)
Lunch: 239 (child), 251, 425, 641, 733
Afternoon tea: 332 (also includes vegetarian), 426 (GFML), 813 (Muslim)
Dinner: 456, 551 (also includes VLML), 666, 1004,
1278
-----
Long Band (e.g. Lisbon, Rome, Warsaw, Stockholm).
Breakfast: 195 (vegetarian)
Rest of the day: 306 (LFML), 345, 427, 443, 468, 597, 676, 687, 695, 783 (VLML)
======
NOT MAINTAINED AND OUT OF DATE: The complete Short Haul meal structure for the longer flights as of October 2017 is:
LHR
Meal 1: Chicken / red pepper risotto
Meal 2: Beef cheek
Meal 3: Chicken supreme / gnocchi
Meal 4: Miso glazed cod
Meal 5: Chicken khao soi
Meal 6: Hot smoked salmon linguine
LGW
Meal 1: Thyme roasted chicken
Meal 2: Spicy corn and paneer masala
Meal 3: Thai Penang chicken curry
Meal 4: Roasted red pepper tortellini
Meal 5: Beef and mushroom caserole
Meal 6: Tomato and four cheeses tortellini
Structured into:
Rotation A
LHR outbound
Meal 3
Meal 4
inbound to LHR
Meal 5
Meal 6
Rotation B
LHR outbound
Meal 5
Meal 6
inbound to LHR
Meal 1
Meal 2
Rotation C
LHR outbound
Meal 1
Meal 2
inbound to LHR
Meal 3
Meal 4
===
October 2017 = Rotation C
November 2017 = Rotation A
December 2017 = Rotation B
January 2018 = Rotation C
etc
Club Europe catering guide
Jun 13, 2017, 3:44 pm
#1066
Join Date: Dec 2004
Location: London
Posts: 6,265
Afternoon tea LHR-BCN
(ploughman's was also available I believe, but staff were pushing the sandwiches).
Dire. Absolutely dire.
Castlenau served out of the full sized bottles.
(ploughman's was also available I believe, but staff were pushing the sandwiches).
Dire. Absolutely dire.
Castlenau served out of the full sized bottles.
Jun 13, 2017, 4:56 pm
#1067
Join Date: Sep 2013
Location: London
Programs: BA Gold; FB Silver; SPG; IHG Gold
Posts: 2,985
That looks awful. There is some serious inconsistency here. Some of the short and long band meals look great, but for sectors like LIN, CPH and VIE the catering is plain inadequate. So frustrating.
Jun 14, 2017, 5:54 am
#1068
Join Date: Oct 2011
Location: HEL
Programs: AYPlat, BASilver, SQG
Posts: 456
While the long band food is great, the timings of the service can be hit or a miss.....
Last Sunday eve LHRHEL wasn't at all relaxing, 20+ pax in J, purser + another FA serving, but first they gave wrong menus and took orders before realising the mistake... Took 45 min after take-off for first drinks (and I was in row 1), another 35-40 min before tray appeared and it was less than 60 min before descent hot food came out (so the last row really had to hurry up to eat it....).... You really had to try hard if you wanted something to drink with your meal, not to mention top ups.....
It just seemed the purser didn't do anything for quite a bit of the time, while the other FA was running up and down....
Last Sunday eve LHRHEL wasn't at all relaxing, 20+ pax in J, purser + another FA serving, but first they gave wrong menus and took orders before realising the mistake... Took 45 min after take-off for first drinks (and I was in row 1), another 35-40 min before tray appeared and it was less than 60 min before descent hot food came out (so the last row really had to hurry up to eat it....).... You really had to try hard if you wanted something to drink with your meal, not to mention top ups.....
It just seemed the purser didn't do anything for quite a bit of the time, while the other FA was running up and down....
Jun 14, 2017, 6:24 am
#1069
Ambassador, British Airways Executive Club, easyJet and Ryanair
Join Date: Sep 2011
Location: UK/Las Vegas
Programs: BA Gold (GGL/CCR)
Posts: 15,926
Most of my CE flights are to/from MAN and other Short Band services and I find the food perfect for that flight time. The old Band 2 and 3 sectors need attention though - and that afternoon tea needs to go!
Jun 14, 2017, 8:05 am
#1070
Join Date: Nov 2005
Programs: BA Gold, TP Silver
Posts: 888
While the long band food is great, the timings of the service can be hit or a miss.....
Last Sunday eve LHRHEL wasn't at all relaxing, 20+ pax in J, purser + another FA serving, but first they gave wrong menus and took orders before realising the mistake... Took 45 min after take-off for first drinks (and I was in row 1), another 35-40 min before tray appeared and it was less than 60 min before descent hot food came out (so the last row really had to hurry up to eat it....).... You really had to try hard if you wanted something to drink with your meal, not to mention top ups.....
It just seemed the purser didn't do anything for quite a bit of the time, while the other FA was running up and down....
Last Sunday eve LHRHEL wasn't at all relaxing, 20+ pax in J, purser + another FA serving, but first they gave wrong menus and took orders before realising the mistake... Took 45 min after take-off for first drinks (and I was in row 1), another 35-40 min before tray appeared and it was less than 60 min before descent hot food came out (so the last row really had to hurry up to eat it....).... You really had to try hard if you wanted something to drink with your meal, not to mention top ups.....
It just seemed the purser didn't do anything for quite a bit of the time, while the other FA was running up and down....
No top-ups, just the first glass I got about 20:00.
Jun 14, 2017, 8:15 am
#1071
FlyerTalk Evangelist
Join Date: Feb 2000
Location: London, UK and Southern France
Posts: 18,364
A comparison with an airline that still offers intra-European business class would be more meaningful.
Jun 14, 2017, 12:11 pm
#1072
Join Date: Aug 2003
Posts: 1,603
BTW the menu included smoked duck, either Thai style chicken or smoked salmon, cheese, chocolate cake with orange sauce. Delicious in other circumstances.
Last edited by nordic; Jun 14, 2017 at 12:35 pm
Jun 14, 2017, 12:53 pm
#1073
Join Date: Nov 2011
Programs: BA Silver
Posts: 1,222
Sounds like the purser was just having a bad day!
Jun 15, 2017, 10:58 am
#1074
Join Date: Oct 2010
Location: Switzerland
Programs: AY+ Platinum, SK Gold, BAEC Silver, airbaltic VIP, Radisson VIP
Posts: 6,530
BA718 today, LHR-ZRH, only 2 ploughmans loaded (19pax in CE) so passengers were not asked if they wanted it. I didn't want the afternoon tea so I got it. Egg good, meat good, bread very tasty. Cake dry and tasteless. Overall more substantial than the dire afternoon tea offering.
Jun 15, 2017, 12:21 pm
#1075
Join Date: May 2009
Location: London
Programs: BAEC
Posts: 2,741
BA718 today, LHR-ZRH, only 2 ploughmans loaded (19pax in CE) so passengers were not asked if they wanted it. I didn't want the afternoon tea so I got it. Egg good, meat good, bread very tasty. Cake dry and tasteless. Overall more substantial than the dire afternoon tea offering.
Jun 15, 2017, 12:55 pm
#1076
Join Date: Oct 2010
Location: Switzerland
Programs: AY+ Platinum, SK Gold, BAEC Silver, airbaltic VIP, Radisson VIP
Posts: 6,530
Jun 15, 2017, 1:56 pm
#1077
Join Date: Sep 2013
Programs: BAEC Gold, EK Skywards (enhanced Blue !), Oman Air Sindbad Gold
Posts: 6,399
What, I wonder, might be a reasonable estimate of the retail value of this particular food offering ...... £3 tops maybe .....
And just how happy, I wonder, would BA be to use this photo within promo material extolling the 'benefits' of booking their business class product ?
Jun 15, 2017, 2:45 pm
#1078
Join Date: Apr 2015
Programs: Some
Posts: 5,252
Yes ....... I think we can say dire is a fair description.
What, I wonder, might be a reasonable estimate of the retail value of this particular food offering ...... £3 tops maybe .....
And just how happy, I wonder, would BA be to use this photo within promo material extolling the 'benefits' of booking their business class product ?
What, I wonder, might be a reasonable estimate of the retail value of this particular food offering ...... £3 tops maybe .....
And just how happy, I wonder, would BA be to use this photo within promo material extolling the 'benefits' of booking their business class product ?
Jun 15, 2017, 3:14 pm
#1079
Join Date: Sep 2013
Programs: BAEC Gold, EK Skywards (enhanced Blue !), Oman Air Sindbad Gold
Posts: 6,399
Jun 18, 2017, 2:58 am
#1080
Join Date: Oct 2015
Location: LON
Programs: BA Gold; LH FTL; IHG Diamond; Marriott Gold; ALL Gold
Posts: 1,758
Does the new CE catering also apply to LCY, or are CityFlyer still on the Band 1/2/3/4 model?
(Apologies if this has been answered somewhere in the previous 1,000 posts - perhaps we could add it to the wiki when we have an answer.)
(Apologies if this has been answered somewhere in the previous 1,000 posts - perhaps we could add it to the wiki when we have an answer.)