Cabin Temperature
#61
Moderator, Iberia Airlines, Airport Lounges, and Ambassador, British Airways Executive Club
Join Date: Feb 2010
Programs: BA Lifetime Gold; Flying Blue Life Platinum; LH Sen.; Hilton Diamond; Kemal Kebabs Prized Customer
Posts: 63,735
It's probably where FT can have a role, not least because there are many cabin crew who are lurkers and it's good for this to have visibility.
One point though relates to Mixed Fleet - ladies until recently weren't allowed trousers (they are now, thankfully) and all genders are still not issued with knitwear, as if anyone even could think that important. WW and EF get jumpers (also LGW?). So the practical way to stay warm in flight isn't open to them.
#63
FlyerTalk Evangelist
Join Date: Aug 2002
Location: London
Programs: Mucci. Nothing else matters.
Posts: 38,644
One point though relates to Mixed Fleet - ladies until recently weren't allowed trousers (they are now, thankfully) and all genders are still not issued with knitwear, as if anyone even could think that important. WW and EF get jumpers (also LGW?). So the practical way to stay warm in flight isn't open to them.
#64
Join Date: Jun 2011
Location: UK
Programs: AVIS presidents club, BA GGL, HH Diamond, Marriott Platinum Elite
Posts: 277
The last time I came back from JNB, it was the second part of a trip back from SYD. I was in F, and (as I had warned the CC in advance) I was up at about 3 am to ask for my dinner after sleeping during the first part of the flight. I found the on-duty (male) CC sitting in the jumpseat by D1R reading a book, completely swaddled in a blanket - even though the F cabin was fairly warm. If even a bloke felt that cold, I have every sympathy for the ladies.
What BA cabin crew do not seem to realise is that by turning the temperatures up in the passenger area of the cabin, closing the curtains that divide the galley area with the passenger cabin, only allows the heat to build in the passenger cabin and not escape due to the curtains. So the passengers sleep in what feels like a sauna. This is on top of sleeping in a seat that’s full of warm electrics with no air vents. I’ve explained this to many of the cabin crew and it literally goes over the top of their heads.
#65
Join Date: May 2011
Location: Dubai/Boston
Programs: BAEC Gfl, GGL
Posts: 189
Oh, in short, by the doors on the 747, including the emergency exits on UD 747s. They are so leaky I'm surprised they don't fall out. UD is naturally warmer than lower deck however. A380, as close to WTP as you dare. 787s row 7. 777s is a bit of a pig frankly, but essentially near door 2 can help. If all else fails, Chanel No.5, because it’s the truth.
We will now all be fighting for these seat allocations, they will become the new UD 62 A/K...
#66
FlyerTalk Evangelist
Join Date: Aug 2002
Location: London
Programs: Mucci. Nothing else matters.
Posts: 38,644
Get up off the seat and move around the cabin, checking on the passengers and thereby keeping warm. I’m sorry, but on a JNB they all get a break, which is the time for reading a book if they wish. Whilst they aren’t on a break, as far as I’m concerned, they shouldn’t be sitting by a cold door on a seat reading a book.
#67
Join Date: Jun 2011
Location: UK
Programs: AVIS presidents club, BA GGL, HH Diamond, Marriott Platinum Elite
Posts: 277
I run a customer orientated business and I would never have my customer facing staff, whilst on duty, sat in their chairs reading a book. While they’re on duty, they’re exactly that, on duty.
#68
Join Date: Aug 2005
Location: Sydney
Programs: VA Platinum, SG Solitaire PPS, Hyatt Lifetime Globalist, Hilton Diamond
Posts: 403
When I first started flying F regularly, I built a theory after a few trips that the crew seemed very attentive with alcohol top-ups around meal service and then turned the temperature up, hoping you go to (and stay) asleep.
This isn't always the case, but it has been more often that not, especially on BA.
We are human, so I'd guess if you are working a long-haul, you would just want to get the service finished, have a sit down and chat with your colleagues, hoping not to be disturbed too often.
Nowadays, I ask for the temperature to be turned down.
This isn't always the case, but it has been more often that not, especially on BA.
We are human, so I'd guess if you are working a long-haul, you would just want to get the service finished, have a sit down and chat with your colleagues, hoping not to be disturbed too often.
Nowadays, I ask for the temperature to be turned down.
#69
Join Date: Apr 2006
Location: London
Programs: BA bronze, Hertz pres circle, Marriott Platinum, hilton diamond
Posts: 2,537
In my recent LAS-LHR (in Y!) it was roasting hot which I pointed out to a cc member. She said something about having to get to a certain height before it really kicked in, which I didn't really follow. While she was in the vicinity another cc came up and they spoke about the temperature too.
she came back later and asked what I thought of the temperature as it had started feeling cooler.
unfortunately it got much cooler later and was freezing !
she came back later and asked what I thought of the temperature as it had started feeling cooler.
unfortunately it got much cooler later and was freezing !
#70
Join Date: Dec 2009
Location: Arizona
Programs: BA (GGL G4L), AA (Gold), HH (Diamond); Marriott (Gold)
Posts: 3,011
When I first started flying F regularly, I built a theory after a few trips that the crew seemed very attentive with alcohol top-ups around meal service and then turned the temperature up, hoping you go to (and stay) asleep.
This isn't always the case, but it has been more often that not, especially on BA.
We are human, so I'd guess if you are working a long-haul, you would just want to get the service finished, have a sit down and chat with your colleagues, hoping not to be disturbed too often.
Nowadays, I ask for the temperature to be turned down.
This isn't always the case, but it has been more often that not, especially on BA.
We are human, so I'd guess if you are working a long-haul, you would just want to get the service finished, have a sit down and chat with your colleagues, hoping not to be disturbed too often.
Nowadays, I ask for the temperature to be turned down.
comes down to a substantial difference in temperature between the galley area and the area where the passengers sit. At times the warm temperatures make it a bit unbearable for me to work, but I'm pretty successful when asking the crew to keep the cabin cool.
#71
Join Date: May 2010
Location: UK
Posts: 5,380
The last time I came back from JNB, it was the second part of a trip back from SYD. I was in F, and (as I had warned the CC in advance) I was up at about 3 am to ask for my dinner after sleeping during the first part of the flight. I found the on-duty (male) CC sitting in the jumpseat by D1R reading a book, completely swaddled in a blanket - even though the F cabin was fairly warm. If even a bloke felt that cold, I have every sympathy for the ladies.
#72
Suspended
Join Date: Sep 2004
Location: NYC and London
Programs: BA (LTG, GGL, CCR), LH (*G)
Posts: 334
somehow every other airline under the sun seems to manage it... (slight exaggeration, I know, but statistically BA is far far more prone to this problem than other airlines I fly -- and I fly a log other airlines).
#73
FlyerTalk Evangelist
Join Date: May 2014
Location: UK
Programs: BA Gold
Posts: 12,237
Coming back from SIN couple weeks ago woke up mid flight in F boiling. Went to galley and asked to be lowered, noticed it was on 24 (point something) and in half hour it was lovely and cool. This is a reoccurring theme for sure. Most pax had thrown off their duvets which should have been noticed by crew
#75
Join Date: Aug 2005
Location: Sydney
Programs: VA Platinum, SG Solitaire PPS, Hyatt Lifetime Globalist, Hilton Diamond
Posts: 403
I'd be interested to learn what the policy is for BA cabin crew and whether there is a policy to keep it hot.