BA downgraded me to Blue for not taking Longhaul flight
Mar 9, 2017, 1:53 am
#1
Original Poster
Join Date: Apr 2014
Location: Berkhamsted, UK
Programs: EasyJet Flight Club
Posts: 127
BA downgraded me to Blue for not taking Longhaul flight
My tier point year ended yesterday, while being over 300 TP's and taking twelve BA flights over the last year BA have downgraded me to Blue for 'not taking at least two eligible flights'. They said that I needed to fly on at least two long haul flights....
Something new? Doesn't say anywhere on the website - just 300 TP's and 2 BA flights.
Called them, and they said it would be changed on this occurrence... Although I don't hold out much hope.
Something new? Doesn't say anywhere on the website - just 300 TP's and 2 BA flights.
Called them, and they said it would be changed on this occurrence... Although I don't hold out much hope.
Last edited by Oxon Flyer; Mar 9, 2017 at 3:11 am Reason: Edit thread title to clarify that LH means Longhaul not Lufthansa
Mar 9, 2017, 1:58 am
#2
Join Date: Jul 2012
Location: The North
Posts: 1,844
I'm sure someone far more knowledgable will be along shortly, but that sounds very odd and isn't something I'd heard of before - either in terms of it being a restriction/rule, or of other people being told that.
I certainly hope it isn't a new requirement, as it will scupper any chances of me hitting status anytime soon. I rather suspect that is also the case for many people who travel heavily in short haul economy (e.g. due to corporate policy), so can foresee a mass outcry if this is indeed a changed requirement.
I certainly hope it isn't a new requirement, as it will scupper any chances of me hitting status anytime soon. I rather suspect that is also the case for many people who travel heavily in short haul economy (e.g. due to corporate policy), so can foresee a mass outcry if this is indeed a changed requirement.
Mar 9, 2017, 2:08 am
#5
Ambassador, British Airways; FlyerTalk Posting Legend
Join Date: Apr 2012
Location: Leeds, UK
Programs: BA GGL/CCR, GfL, HH Diamond
Posts: 42,953
Just to be clear you do need two eligible flights in the membership year for bronze as well as achieving 300 TPs. This has been the case for many years. They can be flights of any kind, so domestic, short haul, or long haul.
In terms of what flight are eligible flights, this is the list, how many did you take?
http://www.britishairways.com/travel...s/public/en_gb
Eligible flights are defined as those flights marketed or operated by British Airways, and those flights marketed and operated by Iberia.
-'Marketed' means the flight will have a BA flight number (in your itinerary or on your ticket).
-'Operated' means the aircraft that you travel on is a British Airways aircraft (including franchises and BACityflyer).
-'Marketed and operated by Iberia' means the flight will have an IB flight number and the aircraft you travel on is an Iberia aircraft (including franchises).
Reward bookings and agency or industry discounted bookings are not eligible.
In terms of what flight are eligible flights, this is the list, how many did you take?
http://www.britishairways.com/travel...s/public/en_gb
Eligible flights are defined as those flights marketed or operated by British Airways, and those flights marketed and operated by Iberia.
-'Marketed' means the flight will have a BA flight number (in your itinerary or on your ticket).
-'Operated' means the aircraft that you travel on is a British Airways aircraft (including franchises and BACityflyer).
-'Marketed and operated by Iberia' means the flight will have an IB flight number and the aircraft you travel on is an Iberia aircraft (including franchises).
Reward bookings and agency or industry discounted bookings are not eligible.
Mar 9, 2017, 2:13 am
#8
Moderator, Iberia Airlines, Airport Lounges, and Ambassador, British Airways Executive Club
Join Date: Feb 2010
Programs: BA Lifetime Gold; Flying Blue Life Platinum; LH Sen.; Hilton Diamond; Kemal Kebabs Prized Customer
Posts: 63,800
Something isn't right here. Two BA revenue flights is fine, they could be the cheapest JER-LGW flights which cost under £30 each, and various other options are OK too. If you want you could put a few example flight down here, since your thread so far is non specific so it is very difficult to advise, alternatively call BAEC and talk to someone there. BA IT glitches are well known, but I've never heard of a problem here. Well, there is a well known one relating to the way the BA App displays information in this area, which is confusing, BA.com has a clear layout here.
Mar 9, 2017, 2:14 am
#9
Join Date: Jul 2005
Location: London, ARN, HEL, ..... or MAN
Programs: BA GGL / GFL, Mucci Diamond!, HH Diamond, Radisson Premium, IHG Gold, Hertz Gold
Posts: 5,894
What did your account summary say (before the year end) on ba.com? It tells you how many TPs and eligible flights you need to maintain / elevate your status.. did it mention these 2 flights even after you had taken the first few?
Mar 9, 2017, 2:20 am
#10
Original Poster
Join Date: Apr 2014
Location: Berkhamsted, UK
Programs: EasyJet Flight Club
Posts: 127
LGW-VLC (ET), LGW-SVQ (ET), LHR-TXL (ET/CE), LGW-ALC (ET), LGW-RAK (CE), LHR-BCN (ET/CE)
Spoken to BAEC and they have said that they would let me have Bronze - I would have to wait 72 hours for it to be done, is this correct?
Spoken to BAEC and they have said that they would let me have Bronze - I would have to wait 72 hours for it to be done, is this correct?
Mar 9, 2017, 2:25 am
#11
Moderator, Iberia Airlines, Airport Lounges, and Ambassador, British Airways Executive Club
Join Date: Feb 2010
Programs: BA Lifetime Gold; Flying Blue Life Platinum; LH Sen.; Hilton Diamond; Kemal Kebabs Prized Customer
Posts: 63,800
Either someone has a warped sense of humour or are new employees. The flights listed above, assuming they are revenue tickets which earned TPs and Avios, all are good for Bronze, Silver, Gold or GGL purposes. I find it odd you were downgraded by the computer, otherwise we would have dozens of threads on this, so I'm wondering if there is some special factor here.
Mar 9, 2017, 2:32 am
#13
FlyerTalk Evangelist
Join Date: Apr 2001
Location: MEL CHC
Posts: 21,018
Mar 9, 2017, 2:42 am
#15
FlyerTalk Evangelist
Join Date: Aug 2002
Location: London
Programs: Mucci. Nothing else matters.
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