24 Hour Cooling Off Period
#31
Join Date: Oct 2005
Location: South East, UK
Programs: BA Gold / GfL, Hilton Diamond
Posts: 2,431
I assume that BA had to invest some resource/money in systems development to enable this functionality. It's just a shame they didn't spend a few minutes updating the information on BA.com to reflect this had happened. Not that it surprises me!
#32
Join Date: Aug 2010
Programs: AA,CX, BA, Priority Club, SPG, Hilton
Posts: 1,397
#33
Ambassador, British Airways; FlyerTalk Posting Legend
Join Date: Apr 2012
Location: Leeds, UK
Programs: BA GGL/CCR, GfL, HH Diamond
Posts: 42,705
#35
Join Date: Aug 2015
Location: Aberdeen
Programs: BA Gold, IHG Diamond Ambassador
Posts: 628
Does anyone know if the on line refund is still working for the 24 hour cool off period based on whats happened with Covid? I know under a Covid flight cancellation you need to call as online refund is disabled but Im worried if I book now and need to cancel within the 24 hour grace period the on line refund will not work and that I will be forced to phone and may not be able to get through in time.
Any info or insight would be appreciated.
Any info or insight would be appreciated.
#36
Ambassador, British Airways; FlyerTalk Posting Legend
Join Date: Apr 2012
Location: Leeds, UK
Programs: BA GGL/CCR, GfL, HH Diamond
Posts: 42,705
Does anyone know if the on line refund is still working for the 24 hour cool off period based on whats happened with Covid? I know under a Covid flight cancellation you need to call as online refund is disabled but Im worried if I book now and need to cancel within the 24 hour grace period the on line refund will not work and that I will be forced to phone and may not be able to get through in time.
Any info or insight would be appreciated.
Any info or insight would be appreciated.
You would have to call but the lines are not that busy now, I would be surprised if you couldn't get through.