Feb 6, 2017, 8:33 am
Last edit by: Genius1
Open 05:15 to 20:00 hrs daily, for Gold/Emerald and First passengers, plus guest, usual oneworld rules apply.
Buffet from 05:15, menu food from 7am
For the Gatwick South BA User Guide, click here.
Details on the Club lounge can be found here:http://www.flyertalk.com/forum/briti...ub-lounge.html
Review: https://www.flyertalk.com/forum/brit...ub-lounge.html
Buffet from 05:15, menu food from 7am
For the Gatwick South BA User Guide, click here.
Details on the Club lounge can be found here:http://www.flyertalk.com/forum/briti...ub-lounge.html
Review: https://www.flyertalk.com/forum/brit...ub-lounge.html
London Gatwick South: First Lounge
Dec 31, 2017, 11:32 am
#301
Join Date: Apr 2013
Location: Brasil/Spain (but a heart in Scotland)
Programs: Star Alliance Gold, Iberia Oro, SkyTeam - Elite Plus, Le Club Accor - Platinum
Posts: 408
Unfortunately it still seems the staff aren't very well briefed on access policies.
Flying Iberia Express I went to the BA lounge and showed my boarding pass (LATAM Emerald), at which point I was told I would only be admitted with a BA Card. I said that this shouldn't be the case as I2 is oneworld. The lounge agent then consulted her document and completely ignored the part which said access was available to the First Lounge for BA Gold and OW Emerald card holders, and the Club Lounge for BA Silver and OW Sapphire (the document showed scenarios for both Cathay, and Iberia Express). Upon pointing out what the document she read from said, which clearly said I was eligible for the First Lounge as OW Emerald, or LATAM Black, she proceeded to shout to her colleague 'Surely not, it's LAN Chile!'.
Eventually after I asked for someone else to look at the matter, I was admitted, but made to feel like this was some sort of favour...
On the plus side, the staff inside the lounge were incredibly nice.
Flying Iberia Express I went to the BA lounge and showed my boarding pass (LATAM Emerald), at which point I was told I would only be admitted with a BA Card. I said that this shouldn't be the case as I2 is oneworld. The lounge agent then consulted her document and completely ignored the part which said access was available to the First Lounge for BA Gold and OW Emerald card holders, and the Club Lounge for BA Silver and OW Sapphire (the document showed scenarios for both Cathay, and Iberia Express). Upon pointing out what the document she read from said, which clearly said I was eligible for the First Lounge as OW Emerald, or LATAM Black, she proceeded to shout to her colleague 'Surely not, it's LAN Chile!'.
Eventually after I asked for someone else to look at the matter, I was admitted, but made to feel like this was some sort of favour...
On the plus side, the staff inside the lounge were incredibly nice.
Dec 31, 2017, 9:53 pm
#303
Join Date: Jul 2014
Location: Buckinghamshire
Programs: BAEC Gold Guest List, Hilton Honours Diamond, Accor Gold
Posts: 2,303
Feb 23, 2018, 6:18 am
#304
Join Date: Feb 2013
Location: London, UK
Programs: BAEC Silver, ITA Club Executive, Hilton Gold, Marriott Gold
Posts: 3,599
I'm not sure if it's been mentioned elsewhere, but I have heard that from 1 March the First lounge at LGW will open at 5:15 AM. I do not have an official source.
Feb 23, 2018, 6:26 am
#306
Join Date: Feb 2013
Location: London, UK
Programs: BAEC Silver, ITA Club Executive, Hilton Gold, Marriott Gold
Posts: 3,599
Feb 23, 2018, 6:49 am
#307
Join Date: Jan 2007
Posts: 4,709
Feb 23, 2018, 2:04 pm
#309
Join Date: Oct 2007
Location: London
Programs: BA - Gold for Life, CCR & GGL; IC Spire Elite Ambassador; Diamond Hilton Honors; Hyatt Discoverist
Posts: 6,720
Flew to FNC in January and really enjoyed my LGW GF visit.
Good proactive and responsive service, some great red wine (Chateau Lynch-Moussas Pauillac 2009) and reasonable food.
Have the plates shrunk since my September 2017 visit?
Good proactive and responsive service, some great red wine (Chateau Lynch-Moussas Pauillac 2009) and reasonable food.
Have the plates shrunk since my September 2017 visit?
Mar 6, 2018, 11:50 pm
#311
Join Date: Apr 2001
Location: LON
Programs: BA Gold, LH SEN , A3*G & others less exciting that don't fit in my wallet
Posts: 1,657
Indeed - pleasant surprise to find it open this morning, must be pretty new .. it was still 0730(?) opening until very recently ? ... I'm never early enough to do anything much more than quick buffet grab at this hour anyway ( But I did see staff carrying out toast racks and some tables with numbers on them this morning a little after 6.30 ) - so maybe buffet starts slightly earlier than 7 ?) ... but nice to have the option of the quieter lounge anyways
Mar 27, 2018, 9:36 pm
#312
Join Date: Sep 2012
Location: NW London and NW Sydney
Programs: BA Diamond, Hilton Bronze, A3 Diamond, IHG *G
Posts: 6,344
Unfortunately it still seems the staff aren't very well briefed on access policies.
Flying Iberia Express I went to the BA lounge and showed my boarding pass (LATAM Emerald), at which point I was told I would only be admitted with a BA Card. I said that this shouldn't be the case as I2 is oneworld. The lounge agent then consulted her document....
Flying Iberia Express I went to the BA lounge and showed my boarding pass (LATAM Emerald), at which point I was told I would only be admitted with a BA Card. I said that this shouldn't be the case as I2 is oneworld. The lounge agent then consulted her document....
Not knowing that BA Golds may bring a guest into the F section is something else. (However we were on CX. Not sure what he would have said if we were on BA.)
To be fair to the agent, he didn't argue, immediately checked his document and apologised, but this is one of the most basic access rules.
Apr 7, 2018, 5:02 am
#314
Join Date: Dec 2016
Programs: BAEC GGL/CR; Hilton Diamond; Mucci des Puccis
Posts: 5,609
Indeed - pleasant surprise to find it open this morning, must be pretty new .. it was still 0730(?) opening until very recently ? ... I'm never early enough to do anything much more than quick buffet grab at this hour anyway ( But I did see staff carrying out toast racks and some tables with numbers on them this morning a little after 6.30 ) - so maybe buffet starts slightly earlier than 7 ?) ... but nice to have the option of the quieter lounge anyways
Will be in there again in a couple of hours time, bus replacement service willing.