GUF2 booking with TA -- some-fares now non-upgradable?
Jan 18, 2017, 1:58 pm
#1
Original Poster
Join Date: Mar 2008
Location: London, England
Programs: BA Gold
Posts: 215
GUF2 booking with TA -- some-fares now non-upgradable?
I was just speaking with Trailfinders about buying 2 revenue WTP tickets and upgrading to Club World using a GUF2. In the past I was able to do this from the lowest WTP fare, however this time the travel agent apparently learned (to his surprise as well), that the GBP 1380 or so fare I was quoted was not eligible for upgrade and that I would have to pay GBP 1550 for an upgradable ticket. Neither he or I have encountered this before. Can anyone shed any light on this?
Jan 18, 2017, 2:09 pm
#3
Original Poster
Join Date: Mar 2008
Location: London, England
Programs: BA Gold
Posts: 215
Does this also apply to upgrading with Avios? Or are WTP fares still upgradable from the lower fare?
Also, I'd like to confirm that booking GUF2s in revenue buckets is still only possible through TAs. That's always been my understanding but the Ts&Cs on BA.com are kinda vague on this.
Also, I'd like to confirm that booking GUF2s in revenue buckets is still only possible through TAs. That's always been my understanding but the Ts&Cs on BA.com are kinda vague on this.
Jan 18, 2017, 2:17 pm
#4
Join Date: Sep 2010
Location: Las Vegas
Programs: BA Gold; Hilton Honors Diamond
Posts: 3,227
The dual inventory fares will still allow upgrading using Avios. They are published fares and book into T class and so can be upgraded. I have just done this with a DFW - LHR and LHR - LAS ticket. I had to book online to get the cheaper fare and then call to upgrade.
Jan 18, 2017, 2:42 pm
#6
Join Date: Feb 2000
Location: Vancouver, British Columbia
Programs: BA GGL, FPC Plat, HH Diamond, IHG Amb
Posts: 3,372
I'm speculating, but I suspect it is because the fare basis doesn't correspond to the booking inventory. Although they book into T, they are likely Y or M class fares with an ADC, and so they aren't actual T-class fares.
Jan 18, 2017, 2:59 pm
#7
Join Date: Nov 2012
Location: London
Programs: BAEC Silver; Virgin Flying Club Red; IHG Spire
Posts: 65
I think it's exactly the same when trying to make an OnBusiness booking with upgrade.
I tried to do this for a trip recently and the WT+ fare i was being quoted was more than double the WT+ fare on ba.com. I had a call with the OnBusiness team who were perplexed and said that they couldn't do booking offline for me and everything related to onbusiness booking / redemptions had to be self-serviced online. A pain if you wanted to mix classes etc.
I tried to do this for a trip recently and the WT+ fare i was being quoted was more than double the WT+ fare on ba.com. I had a call with the OnBusiness team who were perplexed and said that they couldn't do booking offline for me and everything related to onbusiness booking / redemptions had to be self-serviced online. A pain if you wanted to mix classes etc.
Jan 18, 2017, 3:03 pm
#8
Join Date: Apr 2005
Location: London
Programs: BA Lifetime Gold & GGL & CCR, HH Diam, Bonvoy Titanium, IHG Spire, Tastecard
Posts: 7,549
I think you can use a GUF on these dual inventory fares.
The issue - from what I gather having spoken to BA about them - is that TAs / not all TAs can access them.
in my case, the agent couldn't find the same fare as I could online. But I managed to book it online without issues and upgrade the existing ticket.
The issue - from what I gather having spoken to BA about them - is that TAs / not all TAs can access them.
in my case, the agent couldn't find the same fare as I could online. But I managed to book it online without issues and upgrade the existing ticket.
Jan 18, 2017, 3:05 pm
#9
Join Date: Sep 2010
Location: Las Vegas
Programs: BA Gold; Hilton Honors Diamond
Posts: 3,227
Yes, the fare basis is economy. So, for example, my recent booking is VLX2S1C1 so there needs to be availability in V and in T in order to book into T.
There's a little more detail here: http://www.britishairways.com/en-gb/...nventory-fares
There's a little more detail here: http://www.britishairways.com/en-gb/...nventory-fares
Jan 18, 2017, 3:34 pm
#10
Original Poster
Join Date: Mar 2008
Location: London, England
Programs: BA Gold
Posts: 215
Jan 18, 2017, 6:16 pm
#11
Ambassador, British Airways; FlyerTalk Posting Legend
Join Date: Apr 2012
Location: Leeds, UK
Programs: BA GGL/CCR, GfL, HH Diamond
Posts: 42,945
This is only possible for a booking made directly with BA. You just call them and apply the GUF. For a TA booking the GUF must be applied at the time the bokijgbis made - it can't be applied at a later date.
Jan 19, 2017, 5:24 am
#13
Ambassador, British Airways; FlyerTalk Posting Legend
Join Date: Apr 2012
Location: Leeds, UK
Programs: BA GGL/CCR, GfL, HH Diamond
Posts: 42,945
EDIT: for reference here is the BA trade support page on GUFs http://www.britishairways.com/en-gb/...d-card-upgrade
Jan 19, 2017, 6:42 am
#15
Join Date: Mar 2009
Location: JAX
Programs: Ex-BA/AA/CP/LY staff, BA Executive Club Blue, IHG Diamond, Marriott Silver, Chick-fil-A Red
Posts: 3,586
Yes, the fare basis is economy. So, for example, my recent booking is VLX2S1C1 so there needs to be availability in V and in T in order to book into T.
There's a little more detail here: http://www.britishairways.com/en-gb/...nventory-fares
There's a little more detail here: http://www.britishairways.com/en-gb/...nventory-fares
http://www.britishairways.com/en-gb/...d-card-upgrade