Jan 11, 2017, 7:42 am
Last edit by: KARFA
This thread focuses on experiences and reactions for the implementation of buy on board for shorthaul, mainly led by impressions taken from flying on board British Airways' shorthaul services.
An information thread exists for your questions, particularly if they are on factual matters, here:
Buy on board: Information guide for BA shorthaul economy services
If you have an opinion about the concept of Buy on Board, the right thread is:
Buy on board: Implemented on BA short haul - opinions on the concept
Photos of current BoB menu (September 2018) post #125 in information thread
An information thread exists for your questions, particularly if they are on factual matters, here:
Buy on board: Information guide for BA shorthaul economy services
If you have an opinion about the concept of Buy on Board, the right thread is:
Buy on board: Implemented on BA short haul - opinions on the concept
Photos of current BoB menu (September 2018) post #125 in information thread
Buy on board: Experiences and reactions from BA's shorthaul economy service
Feb 14, 2018, 6:09 am
#2206
Join Date: Jun 2014
Programs: Executive Club: Gold - Flying Blue: Gold
Posts: 1,382
It's astonishing just how much better the experience is on a short haul flight out of London City. I got all I needed on board, a cup of coffee and a biscuit to refresh me rather than a long wait for a bucket of oversized cafeine which comes with instructions on how to drink that one has to gulp down.
Nothing will change until WW and his Accenture puppet-CEO move on, but there is a case for this and I wonder if Cruz Control's successor might see half decent complimentary catering in short haul as a quick win.
Nothing will change until WW and his Accenture puppet-CEO move on, but there is a case for this and I wonder if Cruz Control's successor might see half decent complimentary catering in short haul as a quick win.
Feb 14, 2018, 7:07 am
#2207
Join Date: Sep 2013
Programs: BAEC Gold, EK Skywards (enhanced Blue !), Oman Air Sindbad Gold
Posts: 6,398
A : We’re delighted to learn how much you enjoyed your recent LCY flight. Our exciting M&S menu was introduced at LHR & LGW specifically at the request of our regular customers, and we feel sure you will enjoy the wider range of food & drink options it provides.
B : We’re delighted to learn how much you enjoyed your recent LCY flight. You are one of countless customers to express dismay at our cost-cutting approach to short-haul economy services from LHR & LGW. But one year later, it’s simply too embarrassing for us to return to the more popular facilities previously offered. We appreciate this is not what you wanted to hear. Sorry.
Feb 17, 2018, 2:49 pm
#2208
Join Date: Jan 2015
Location: NYC
Programs: BA Silver, UA 1K, DL Platinum
Posts: 696
So I finally had my first BoB opportunity: BA1440 lunchtime flight from Heathrow to Edinburgh
Full-ish 767 but the strategy is clearly to move as quickly as possible when free. I was in row 12 and nearly missed them and had to call them back to order coffee.
Contactless worked very quickly, no issues. Coffee I can’t judge but the cup is neat.
Trash collection at the same hectic pace so they went straight past me but did collect the cup just before landing.
No crew interaction outside this and makes the CSD’s spiel at the beginning hollow. I understand it’s a huge plane on a very short flight so fine but save your breath then too.
Full-ish 767 but the strategy is clearly to move as quickly as possible when free. I was in row 12 and nearly missed them and had to call them back to order coffee.
Contactless worked very quickly, no issues. Coffee I can’t judge but the cup is neat.
Trash collection at the same hectic pace so they went straight past me but did collect the cup just before landing.
No crew interaction outside this and makes the CSD’s spiel at the beginning hollow. I understand it’s a huge plane on a very short flight so fine but save your breath then too.
Feb 19, 2018, 9:45 am
#2209
Suspended
Join Date: Mar 2014
Programs: Regarded as total and utter snob amongst the BAEC community.
Posts: 971
I tried the Tapas selection tray which is a non M&S product and thought it was very good.
The portion may look small but was very filling and it also came with the cocktail sticks so you can share it if need be.
The portion may look small but was very filling and it also came with the cocktail sticks so you can share it if need be.
Feb 28, 2018, 2:18 pm
#2210
Join Date: Nov 2017
Programs: BAEC Gold, SAS EB Gold
Posts: 9
I realise this is a petty issue given how terrible BA are with regard to various fundamental aspects of the passenger experience, but I am going to rant about it anyway: It really irritates me that in Club you are only allowed cheap nasty tomato juice with a token dribble of Worcester sauce, whilst the economy BoB trollies stock cans of delicious Big Tom. A Bloody Mary is the default drink for most frequent flyers, so this is an area BA really ought to get right. I obviously do not care about the money, but I do care about the pathetic penny-pinching mentality that leads me to be charged for a soft drink when my ticket supposedly already includes free drinks. To add insult to injury some crew refuse to serve Big Tom until the economy trolley has completed its initial rounds, which is often an hour into the flight. Rant over.
Feb 28, 2018, 2:28 pm
#2211
FlyerTalk Evangelist
Join Date: Feb 2000
Location: London, UK and Southern France
Posts: 18,364
I cannot think of anybody in my entourage who regularly drinks Bloody Marys, whether in a plane or on terra firma, so I would suggest to avoid over-generalising, especially as it is hardly crucial to the point you want to make.
Feb 28, 2018, 2:44 pm
#2212
Join Date: Dec 2008
Location: London
Programs: SK Gold, ITA Executive, Sixt Diamond, Hertz PC, Avis PC, IHG Platinum
Posts: 5,163
Feb 28, 2018, 2:54 pm
#2214
Join Date: Nov 2017
Programs: BAEC Gold, SAS EB Gold
Posts: 9
Hmmm apologies in that case these boards are not representive of my personal onboard experiences, where every other glass I see is red (including my own, although typically ‘Virgin’ rather than ‘Bloody’)
I checked Google to make sure I am not going mad, and it appears I am certainly not the only person who has noticed that they are incredibly common in the air...
Representative example:
https://www.esquire.com/food-drink/d...ocktail-study/
I checked Google to make sure I am not going mad, and it appears I am certainly not the only person who has noticed that they are incredibly common in the air...
Representative example:
https://www.esquire.com/food-drink/d...ocktail-study/
Feb 28, 2018, 3:05 pm
#2215
Moderator: British Airways Executive Club, Iberia Airlines, Airport Lounges and Environmentally Friendly Travel
Join Date: Jan 2003
Location: London, UK
Posts: 22,212
Hmmm apologies in that case these boards are not representive of my personal onboard experiences, where every other glass I see is red (including my own, although typically ‘Virgin’ rather than ‘Bloody’)
I checked Google to make sure I am not going mad, and it appears I am certainly not the only person who has noticed that they are incredibly common in the air...
Representative example:
https://www.esquire.com/food-drink/d...ocktail-study/
I checked Google to make sure I am not going mad, and it appears I am certainly not the only person who has noticed that they are incredibly common in the air...
Representative example:
https://www.esquire.com/food-drink/d...ocktail-study/
Feb 28, 2018, 5:23 pm
#2217
FlyerTalk Evangelist
Join Date: Feb 2000
Location: London, UK and Southern France
Posts: 18,364
Mar 1, 2018, 2:06 am
#2218
FlyerTalk Evangelist, Ambassador, British Airways Executive Club
Join Date: Jun 2008
Location: Somewhere between 0 and 13,000 metres high
Programs: AF/KL Life Plat, BA GGL+GfL, ALL Plat, Hilton Diam, Marriott Gold, blablablah, etc
Posts: 30,516
I really dislike the pre-mixed stuff. And like NickB, despite my personal taste for it, I'd stay well clear of calling it 'the default drink of most frequent flyers'! I have no idea, but I'd suspect that apart from any other, water, coffee, and Champagne all exceed it in favour, and probably red wine, white wine, and G&T and tea in the UK too.
Mar 1, 2018, 3:17 am
#2219
Join Date: Jan 2018
Programs: BAEC
Posts: 40
Hello. I'm new to posting in this forum although I have been reading it for a few months! Love it!
Going back to this topic. As availability seems to be an issue, does anyone know whether BA have plans to introduce food pre-ordering in short haul economy? I recently tried it on Easyjet (because otherwise every time I order a croque monsieur they have ran out), and it is very efficient:
- Availability of your choice is (almost) guaranteed.
- It's cheaper than buying it on the plane: £6 for a hot sandwich + snack + soft drink (or £8 with alcoholic drink).
- We got our food really quick, before they started the trolley service.
If BA has not considered it, I think it really should. I like Easyjet more since they started doing it
PS: Has anyone flown with Titan Airways yet? I have 3 BA flights booked with them (2 in ET, 1 in CE). Do we know how their catering offer is? Thanks!
Going back to this topic. As availability seems to be an issue, does anyone know whether BA have plans to introduce food pre-ordering in short haul economy? I recently tried it on Easyjet (because otherwise every time I order a croque monsieur they have ran out), and it is very efficient:
- Availability of your choice is (almost) guaranteed.
- It's cheaper than buying it on the plane: £6 for a hot sandwich + snack + soft drink (or £8 with alcoholic drink).
- We got our food really quick, before they started the trolley service.
If BA has not considered it, I think it really should. I like Easyjet more since they started doing it
PS: Has anyone flown with Titan Airways yet? I have 3 BA flights booked with them (2 in ET, 1 in CE). Do we know how their catering offer is? Thanks!
Mar 1, 2018, 4:28 am
#2220
Join Date: Nov 2005
Programs: BA Exec
Posts: 647
Hello. I'm new to posting in this forum although I have been reading it for a few months! Love it!
Going back to this topic. As availability seems to be an issue, does anyone know whether BA have plans to introduce food pre-ordering in short haul economy? I recently tried it on Easyjet (because otherwise every time I order a croque monsieur they have ran out), and it is very efficient:
- Availability of your choice is (almost) guaranteed.
- It's cheaper than buying it on the plane: £6 for a hot sandwich + snack + soft drink (or £8 with alcoholic drink).
- We got our food really quick, before they started the trolley service.
If BA has not considered it, I think it really should. I like Easyjet more since they started doing it
PS: Has anyone flown with Titan Airways yet? I have 3 BA flights booked with them (2 in ET, 1 in CE). Do we know how their catering offer is? Thanks!
Going back to this topic. As availability seems to be an issue, does anyone know whether BA have plans to introduce food pre-ordering in short haul economy? I recently tried it on Easyjet (because otherwise every time I order a croque monsieur they have ran out), and it is very efficient:
- Availability of your choice is (almost) guaranteed.
- It's cheaper than buying it on the plane: £6 for a hot sandwich + snack + soft drink (or £8 with alcoholic drink).
- We got our food really quick, before they started the trolley service.
If BA has not considered it, I think it really should. I like Easyjet more since they started doing it
PS: Has anyone flown with Titan Airways yet? I have 3 BA flights booked with them (2 in ET, 1 in CE). Do we know how their catering offer is? Thanks!