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Buy on board: Experiences and reactions from BA's shorthaul economy service

Buy on board: Experiences and reactions from BA's shorthaul economy service

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Old Aug 6, 19, 11:50 pm   -   Wikipost
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This thread focuses on experiences and reactions for the implementation of buy on board for shorthaul, mainly led by impressions taken from flying on board British Airways' shorthaul services.

An information thread exists for your questions, particularly if they are on factual matters, here:
Buy on board: Information guide for BA shorthaul economy services

If you have an opinion about the concept of Buy on Board, the right thread is:
Buy on board: Implemented on BA short haul - opinions on the concept

Photos of current BoB menu (September 2018) post #125 in information thread
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Old Jul 3, 17, 12:14 am
  #1831  
 
Join Date: May 2010
Location: UK
Programs: BAEC Bronze
Posts: 5,248
Originally Posted by BA6948 View Post
The Beef sandwich disappeared and replaced by the Posh Club. It didn't impress one passenger:
https://twitter.com/rainebow21/statu...20609238413312
Looks quite tasty to me!
Flexible preferences is offline  
Old Jul 3, 17, 1:04 am
  #1832  
 
Join Date: May 2012
Location: Ipswich
Posts: 7,538
Originally Posted by Flexible preferences View Post
Looks quite tasty to me!
The real one or the photo from the menu?

I appreciate this is trivial, but I really dislike the name of the thing. Why would anyone choose to label something 'posh' in a time when it's only ever used as an insult?
windowontheAside is offline  
Old Jul 3, 17, 1:33 am
  #1833  
FlyerTalk Evangelist & Ambassador, British Airways Executive Club
 
Join Date: Mar 2013
Location: London
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Originally Posted by windowontheAside View Post
Why would anyone choose to label something 'posh' in a time when it's only ever used as an insult?
Time to reclaim the word and assert our identities
Calchas is offline  
Old Jul 3, 17, 3:53 am
  #1834  
 
Join Date: Oct 2013
Location: LON, MAD
Programs: KE MC Premium, BA Gold, Hilton Diamond, AZ FA+, Melia Gold
Posts: 300
Originally Posted by Flexible preferences View Post
Looks quite tasty to me!
How can it look tasty when you can't even see the filling? It's basically just bread..
noubliepas is offline  
Old Jul 3, 17, 3:55 am
  #1835  
 
Join Date: Jan 2010
Posts: 7,420
Originally Posted by noubliepas View Post
How can it look tasty when you can't even see the filling? It's basically just bread..
Some people on here would eat anything BA put in front of them.
rossmacd is offline  
Old Jul 3, 17, 4:13 am
  #1836  
 
Join Date: Jul 2012
Location: Cymru
Programs: BAEC, HHonors
Posts: 59
Came back on the 653 from Santorini on Saturday.
Air traffic issues kept us on the ground for 45 minutes with the doors closed - obviously no offer of a glass of water - on top of a 1 hour delay in boarding.
Trolley service, when it finally started, was pitifully slow and they ran out of sandwiches about 7 rows into Y.
Given this is a 4 hour flight and the airport facilities at JTR leave much to be desired, surely after 6 months someone should have thought to load more items on this kind of flight?
Toonfan is offline  
Old Jul 3, 17, 4:21 am
  #1837  
 
Join Date: Jun 2014
Programs: Executive Club: Gold - Flying Blue: Gold
Posts: 935
Originally Posted by Toonfan View Post
Came back on the 653 from Santorini on Saturday.
Air traffic issues kept us on the ground for 45 minutes with the doors closed - obviously no offer of a glass of water - on top of a 1 hour delay in boarding.
Trolley service, when it finally started, was pitifully slow and they ran out of sandwiches about 7 rows into Y.
Given this is a 4 hour flight and the airport facilities at JTR leave much to be desired, surely after 6 months someone should have thought to load more items on this kind of flight?
Don't worry, you're not alone. Your peers traveling from Madrid, Chania, Thessaloniki, Brindisi and Bari (according to twitter) found themselves with nothing on the plane. Don't you love BoB on BA.
BA6948 is offline  
Old Jul 12, 17, 5:57 am
  #1838  
 
Join Date: Jul 2017
Posts: 1
I took a flight from Istanbul to Heathrow a couple of week sago and the BoB offerings were simply pathetic. They only had 1 choice of sandwich and even that sold out before they got half way down the aisle.
We literally had to try to fill up on crisps as we didnít eat at the airport with the intention of buying sandwiches on the plane. Anyway, my reason for posting is not to complain about the lack of anything to eat on-board, my questions are the following:

I paid with my BA app on board but the Avios have not been deducted 3 weeks later Ė how long does it normally take?
What happens if when they eventually deduct the Avios I donít have enough? We had lots of drinks and crisps, Iím not sure the total amount of Avios due and I want to go ahead and book some reward flights using the vast majority of the Avios in my account.
Cabin_baggy123 is offline  
Old Jul 12, 17, 6:08 am
  #1839  
 
Join Date: May 2014
Location: Great Britain
Programs: Air: QR Silver. BA Silver Emirates, Hotels: CC Gold, IHG Spire AMB, Hilton Diamond.
Posts: 1,373
Having to pay for a cup of tea on a BA flight is an absolute disgrace.
At the very least it should be free for all Gold & Silver members, plus OWE Emerald.
Sisyphus1carus is offline  
Old Jul 12, 17, 6:18 am
  #1840  
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Join Date: Jul 2007
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Originally Posted by Sisyphus1carus View Post
Having to pay for a cup of tea on a BA flight is an absolute disgrace.
At the very least it should be free for all Gold & Silver members, plus OWE Emerald.
No, the LEAST they can do is free ordinary coffee and tea for EVERYONE like SAS.
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Old Jul 12, 17, 6:36 am
  #1841  
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Originally Posted by Sisyphus1carus View Post
Having to pay for a cup of tea on a BA flight is an absolute disgrace.
At the very least it should be free for all Gold & Silver members, plus OWE Emerald.

From which we might guess your position in the Oneworld pecking order

Having to pay for a cup of tea on board is a disgrace {FULL STOP}
IAN-UK is offline  
Old Jul 24, 17, 5:12 am
  #1842  
 
Join Date: Apr 2017
Programs: BAEC bronze
Posts: 52
Afternoon all,

Flew BA470 to Barcelona last Monday. Was my first experience of BoB so for the purposes of research, I purchased a can of Heineken.

Service from the start of economy (row six) to me in row eleven was about 15 minutes. My name and BA Exec number were taken for payment which led me to question the point of the barcode on the BA app. The transaction has not yet appeared on my BA Exec club online statement.

The first (closed) can was warm so I asked for a different can, which wasn't any cooler unfortunately. I declined the offer of an ice cube in the cup. If you are sitting nearer the back I don't like the chances of being able to purchase any cold drinks!
BAW2 is offline  
Old Jul 24, 17, 6:04 am
  #1843  
 
Join Date: Jul 2011
Location: UK/France
Programs: BAEC Gold, Hertz Gold, Avis Preferred, Honours Silver, Marriott, Hyatt, IHG
Posts: 230
Originally Posted by Flexible preferences View Post
Looks quite tasty to me!
Tried the "posh club" sandwich on Saturday - indeed tasty and well stuffed. Gets my vote.
Porky Speedpig is offline  
Old Jul 24, 17, 6:09 am
  #1844  
 
Join Date: Jul 2011
Location: UK/France
Programs: BAEC Gold, Hertz Gold, Avis Preferred, Honours Silver, Marriott, Hyatt, IHG
Posts: 230
Originally Posted by IAN-UK View Post
From which we might guess your position in the Oneworld pecking order

Having to pay for a cup of tea on board is a disgrace {FULL STOP}
Still not sure why it is considered a disgrace. A season ticket to commute to London costs thousands from my neck of the woods and I have never heard anyone think that they are entitled to a free coffee at the station or from the (non existent on SWT) trolley.

I agree it would be great if it was, but it isn't.

I assume the whole model relies on only a percentage of people wanting something to purchase otherwise the crew would would get to even fewer rows than they seem able to do now. Giving any free stuff to everyone or ECH would just make this worse I think.
Porky Speedpig is offline  
Old Jul 24, 17, 8:26 am
  #1845  
 
Join Date: May 2015
Location: ATL/MCO
Programs: Free agent
Posts: 4,113
Originally Posted by IAN-UK View Post
Having to pay for a cup of tea on board is a disgrace {FULL STOP}
The worst part is you pay for half a cup of hot beverage on BA flights.
miamiflyer8 is online now  

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