DYKWIA - The 2017 thread
Dec 13, 2017, 10:50 am
#1051
Join Date: Apr 2012
Location: London
Programs: BA Gold, Hilton Silver, Marriott Gold, Avis Preferred Plus
Posts: 139
In WH Smith yesterday morning, before an early flight, when an older gentleman (50s?) walks up to the empty counter.
The sole member of staff asks him if he could please use one of the self-service checkouts
"NO. I WANT TO BE SERVED HERE. I DON'T WANT TO USE A MACHINE"
"It's OK sir, I'll show you how to use it"
"IT'S A POINT OF PRINCIPLE, I WONT USE A MACHINE. I DEMAND TO BE SERVED HERE."
The member of staff takes his items and starts scanning them on the self checkout for him
"DO YOU KNOW HOW MUCH BONUS YOUR BOSS MAKES BECAUSE HE DOESN'T EMPLOY ENOUGH PEOPLE??"
Felt quite sorry for the poor employee.
The sole member of staff asks him if he could please use one of the self-service checkouts
"NO. I WANT TO BE SERVED HERE. I DON'T WANT TO USE A MACHINE"
"It's OK sir, I'll show you how to use it"
"IT'S A POINT OF PRINCIPLE, I WONT USE A MACHINE. I DEMAND TO BE SERVED HERE."
The member of staff takes his items and starts scanning them on the self checkout for him
"DO YOU KNOW HOW MUCH BONUS YOUR BOSS MAKES BECAUSE HE DOESN'T EMPLOY ENOUGH PEOPLE??"
Felt quite sorry for the poor employee.
I am with him as well (aged 51 but 17 inside), I am tech savvy and not intimidated by machines but hate self checkout with a passion and will take all possible opportunities to let staff know of my dislike. More than happy for them to be an alternative but as the sole means of transacting I thoroughly disapprove.
Dec 13, 2017, 10:58 am
#1052
Join Date: Nov 2011
Programs: BA Silver
Posts: 1,222
I almost had a DYKHowexpensivethis is moment at T4 this morning.
Ł14.99 for a pack of cigarettes and then had the audacity to fleece me of 10p for a bag to carry my chocolates.
Bah humbug!
Ł14.99 for a pack of cigarettes and then had the audacity to fleece me of 10p for a bag to carry my chocolates.
Bah humbug!
Dec 13, 2017, 11:11 am
#1053
Join Date: Oct 2015
Location: Cape Town
Programs: BA Exec Gold , Qatar Priviledge Club Plat
Posts: 1,584
Dec 13, 2017, 11:20 am
#1054
Join Date: Nov 2017
Programs: BA, Hilton
Posts: 2,091
On pretending to be death [sic], maybe it's just me but it conjured up a wonderful image of Sir Terry Pratchett's Death, standing in the priority queue, utterly perplexed at humans chasing status or starting their trips from OTP 
Dec 13, 2017, 11:50 am
#1056
Join Date: Oct 2015
Location: Cape Town
Programs: BA Exec Gold , Qatar Priviledge Club Plat
Posts: 1,584
.
Dec 13, 2017, 12:04 pm
#1057
Join Date: May 2012
Programs: BA Gold, HHonors Diamond, IHG Platinum, Senior Railcard & Bus Pass
Posts: 983
Dec 13, 2017, 12:15 pm
#1058
Join Date: Sep 2014
Location: Brexile in ADB
Programs: BA, TK, HHonours, Le Club, Best Western Rewards
Posts: 7,067
Dec 13, 2017, 2:53 pm
#1059
Moderator: British Airways Executive Club
Join Date: Jan 2009
Programs: Battleaxe Alliance
Posts: 22,127
Odd because the check-in queues are generally pretty orderly.
Dec 13, 2017, 3:24 pm
#1060
Join Date: Nov 2017
Programs: BA, Hilton
Posts: 2,091
Deleted (Sir Terry Pratchett fanboi-ism belongs elsewhere! ) to keep on topic.
) to keep on topic.
Last edited by BertieBadger; Dec 14, 2017 at 4:17 am Reason: Off topic
Dec 13, 2017, 3:31 pm
#1061
Join Date: Nov 2017
Programs: BA, Hilton
Posts: 2,091
Dec 13, 2017, 5:14 pm
#1062
Join Date: Sep 2012
Location: Edinburgh
Programs: BA Gold, Accor Silver, Flying Blue Zilch, East Coast Rewards Lots&lots, Miles & More nada
Posts: 288
In WH Smith yesterday morning, before an early flight, when an older gentleman (50s?) walks up to the empty counter.
The sole member of staff asks him if he could please use one of the self-service checkouts
"NO. I WANT TO BE SERVED HERE. I DON'T WANT TO USE A MACHINE"
"It's OK sir, I'll show you how to use it"
"IT'S A POINT OF PRINCIPLE, I WONT USE A MACHINE. I DEMAND TO BE SERVED HERE."
The member of staff takes his items and starts scanning them on the self checkout for him
"DO YOU KNOW HOW MUCH BONUS YOUR BOSS MAKES BECAUSE HE DOESN'T EMPLOY ENOUGH PEOPLE??"
Felt quite sorry for the poor employee.
The sole member of staff asks him if he could please use one of the self-service checkouts
"NO. I WANT TO BE SERVED HERE. I DON'T WANT TO USE A MACHINE"
"It's OK sir, I'll show you how to use it"
"IT'S A POINT OF PRINCIPLE, I WONT USE A MACHINE. I DEMAND TO BE SERVED HERE."
The member of staff takes his items and starts scanning them on the self checkout for him
"DO YOU KNOW HOW MUCH BONUS YOUR BOSS MAKES BECAUSE HE DOESN'T EMPLOY ENOUGH PEOPLE??"
Felt quite sorry for the poor employee.
I notice that WH Smith have withdrawn self-serve tills from a number of airport locations in the UK. Whether it's because of awkward sods like us standing in queues or whether there's some other issues with the technology I don't know, but I'm glad it's happened. Checkout jobs are crap jobs but they are jobs.
Dec 14, 2017, 5:57 pm
#1064
A FlyerTalk Posting Legend
Join Date: Aug 2006
Location: Argentina
Posts: 40,199
Dec 14, 2017, 6:51 pm
#1065
Join Date: Feb 2006
Location: London
Programs: BAEC
Posts: 2,644
I am with him as well (aged 51 but 17 inside), I am tech savvy and not intimidated by machines but hate self checkout with a passion and will take all possible opportunities to let staff know of my dislike. More than happy for them to be an alternative but as the sole means of transacting I thoroughly disapprove.
If you want to complain, say it to a manger or put it in writing. Bottom rung front line staff aren't paid enough to care. Same with pax getting shirty with crew asking for Ł2.30 for a cup of hot water. They don't make up the rules, so don't blame it on them!