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Pro-active Online Upgrade (POUG) tracking and discussion | 2017/18 thread

Pro-active Online Upgrade (POUG) tracking and discussion | 2017/18 thread

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Old Dec 22, 18, 3:36 am   -   Wikipost
Please read: This is a community-maintained wiki post containing the most important information from this thread. You may edit the Wiki once you have been on FT for 90 days and have made 90 posts.
 
Last edit by: ttama
Wiki Link
2017 POUG rate tracker

Please add your own successful results to the follow list including the month/year when the POUG was offered to you. Please delete any figures from 2017 or earlier if you have a 2018 price. Previous data lives on via post 2.

UPDATED TO: Post #418

POUGs are offered via BA.com and the App Manage My Booking via a distinctive banner (example from MMB below). You cannot get a POUG by telephoning, however the service centres can complete a POUG which falls over mid transaction. They are offered on cash and Avios redemptions but typically not on complex routings, BA Holidays or travel agency bookings until OLCI stage. POUGs on Avios redemptions won't get you additional TPs/Avios, but they will on revenue tickets.



Short haul routes from LON to/from Europe
A price in pounds indicates a ticket issued from London, other currencies indicate prices for tickets issued overseas (e.g. singles or returns originating from CDG priced in Euros). Multiple prices indicate a range of fares are on offer. Note that LCY prices currently seem to be on a different basis to LGW and LHR (cheaper, in other words).
  • ABZ - £65 (to and from LHR, Mar 2017)
  • ACE -£119 (to LGW, Nov 2016)
  • AGP – £79 (Feb 2016, LCY), £99 (Oct 2018, ex-LGW) €119 (To LGW, July 2017)
  • AMS - £89 (Apr 2017/Nov 2017) ex LHR, £79 from LGW (Feb 2017), £69 for LCY-AMS (May 2017), £79 for LCY-AMS (Dec 2018),£69 for AMS-LCY (May 2017, June 2017), €79 for LCY-AMS (May), £79 for LHR-AMS (Oct 2018)
  • ANE - £69 (Mar 2016) ex LCY
  • ARN - £129 ex-LHR (July 2018), £129 ex-ARN (Aug 2018)
  • ATH - £149 - both ways (Jun 2017)
  • BCN – €109 from LGW (Feb 2016) £89 from LGW (May2017), £119 from LHR (Apr 2017), €140 (to LHR, Dec 2015), £89 (to LGW, May 2017), £89 (LGW-BCN/BCN-LGW Aug 2017)
  • BDS - £60 (March 2017)
  • BGO - £79 (Dec 2015)
  • BHD - £69 (Feb 2018), £69 (out and back LHR Jun, Aug and Oct 2018)
  • BLL - £69 (to LHR, Jul 2017)
  • BLQ - £69 (to LHR, Jun 2017), £89 (each way, Dec 2017)
  • BOD - £49 (Aug 2017
  • BRI - £60 (March 2017)
  • BRU - £129 (Jan 2016), €130 (Dec 2016) €89 (To LHR, May 2017)
  • BSL - £109 (to LHR, Jan 2017) CHF 190 (Feb 2016), CHF 169 (Dec 2018)
  • BUD - £149 (to LHR, Nov 2018), GBP149 (to BUD, December 2017)
  • CDG - £85 (Jan 2017), €115 (to LHR, Sep 2016), €109 (to LHR, May 2017)
  • CGN - €89 (to LGW, Aug 2018)
  • CHQ - £245 (Dec 2016)
  • CMF -
  • CPH - £109 (Jun 2017), £129 (to LHR, Jan 2017)
  • CTA - £89 (Jun 2017) €109 (to LGW, Jan 2017)
  • DBV - £89 LGW (Nov 2015)
  • DUB - £119 (to LHR, Feb 2017), £69 (to LHR, June 2017), £69 (out and back from LHR - Aug 2017), €89 (to LCY Aug 2018 on HBO fare), €99 (to Dublin from LHR Aug 2018 on HBO fare) £89 (Oct 2018)
  • DUS - £69 (to/from LHR, May 2018)) €79 (to LCY, Jul 2017) €155 (to LHR, Mar 2017)
  • EDI - £65 (Jan 2018 - from LGW), £70 (From LGW, Feb 2018), £60 (to LCY, May 2018), £70 (from LGW, May 2018), £69 (to LHR, June 2018), £59 (to LCY, Jul 2018), £69 (from LHR, Aug 2018)
  • FAO - €119 (to LGW, Jul 2017)
  • FCO - £139 (from LHR, Apr 2017), £89 (from LGW, Aug 2018)
  • FLR - £89 (Nov 2018)
  • FRA - £69 (to LCY Apr 2018) £49 (Oct 2017) / £49 and £50 (Aug 2017) /£49 (to LHR, Aug 2017), €109/145 (to LHR, Jan 2017/Feb 2017) / €79 (to LCY, Jul 2016). €59 to LHR (May 2017), £109 (from LHR, Aug 2018)
  • GIB - £149 (Oct 2018), £149 (to LHR Oct 2019)
  • GLA - £65 (to LHR, Mar 2017)
  • GOT – £109 (Dec 2018)
  • GVA - £129 (May 2017) £79 (Mar 2017), £89 (to LGW, Jan 2017) £129 (to LHR, May 2017), CHF99 (to LCY, Dec 2017), £139 (From LHR May 2018)
  • HAJ - £90 (Jan 2017) £99 (to LHR, Jun 2017) £109 (July 2018)
  • HAM - €69 (to LHR, April 2017) €79/£69 (from LHR, April/June 2017)
  • HEL – £120 (Apr 2017) (from/to LHR €169, April 2018) £159 (August 2018)
  • IBZ - £69 both ways (June 2016)
  • INN – £79 to INN, €89 to LHR (Feb 2018)
  • INV – £65 (Apr 2017), £79 (Jan 2018)
  • IST - £149 (Jun 2017), £109 (To LHR, Jul 2017), $169 (to LHR December 2018)
  • JER - £79 (Jan 2017), £79 (to LGW, Jul 2017)
  • JMK - £239 (from LHR Jun 2018), £239 (to LHR July 2018)
  • KBP - £179 (Jul 2017)
  • KEF - £169 (Apr 2017). Note system offered £239 but contact centre staff got the cost down!
  • LBA – £59 (both ways, Aug 2017)
  • LCA – £219 (to LHR, Feb 2017)
  • LED - £189 (Oct 2015)
  • LIN – £129 (Feb 2018) (To and From LHR), £129 (May 2018 for Sep), £119 (Jan 2019 from LCY)
  • LIG - £79 both ways (including Eastern operated in one direction) June 2018
  • LIS – £145 (Jan 2017) £85 (to LGW, Feb 2017) £139 (from LHR Nov 2018)
  • LPA - £199 (Dec 2017)
  • LUX -£139 (Nov 2016), £105 (to LUX, Jan 2017), £59 (each way, Mar 2018)
  • LYS - £120 (Dec 2016), £89 (March 2018), £89 (Nov 2018)
  • MAD - €89 MAD-LCY (Feb 2016), £79 LCY-MAD (Jan 2017), £159 LHR-MAD (Apr 2018). €169 LHR-MAD (Mar 2018), £159 MAD-LHR both ways from HBO Y (Oct 2018)
  • MAH - £129 (Jul 2017)
  • MAN - £59 (October 2018) offered in both directions. Same price from LCY (Dec 2018 - both directions)
  • MLA - €119 (Aug 2018)
  • MPL - £130 (Mar 2017)
  • MUC - £119 (Feb 2018)
  • MJV - £70 (Nov 2016 from HBO, also Feb 2017 same price).
  • MRS - £119 (ex-LHR, May 2018). £89 (Jul 2017), £109 (to LHR, Nov 2016 HBO, Weekend Daytrip ex LHR)
  • MXP - £149 (from/to LHR April 2018) £129 (Jun 2017)/ €109 (to LHR, Feb 2017) £99 (To LHR, Aug 2017)
  • NCE - £138 (May 2017), £125/149; £89 (to LHR, May 2017), £149 (from STN, Apr 2017) £89 (from LGW, May 2017, again June 2018) £69 (to LCY, May 2017)
  • NCL - £59 (from/to LHR, Aug 2018)
  • NTE - £80 (Mar 2017)
  • ORY - £85, €89, €119 (Jan 2017)
  • OSL - £129 (Apr 2017) £159 (To LHR, Apr 2017) £124 (NOK1379, OSL->LHR, Dec 2017), £129 (to OSL, Jan 2018 for May), £129 (May 2018 for Aug)
  • OTP - £129 (Nov 2018) usually £202-239,
  • PFO - £119 (Sep 2015)
  • PMI - €205 (Mar 2016, LHR), £69 (from LCY, Jul 2017)
  • PRG - £119 (Nov 2018)
  • PSA - £170 (Apr 2017)
  • PUY - £119 (Apr 2017)
  • RAK - £99 ( May 2018, from LGW) £99 ( Oct 2018, to LGW), £99 (Nov 2018 LHR-RAK)
  • RTM -
  • SOF - £149 (Jun 2017), €185 (to LHR, Feb 2017),
  • STR - £70 (Feb 2017) €115/£99 (to LHR, Jan 2017/Feb 2017) £109 (Either way Nov 2018)
  • SVG - £99 / NOK 720 (Dec 2015),
  • SZG -
  • TFS – €139 (to LGW, Mar 2017)
  • TIA –
  • TLL - £60 (Mar 2017), £79 (Aug 2017 for Nov)
  • TRN - €109 (to LGW Feb 2017)
  • TXL – €120 (to LHR, Feb 2017), £129 (Feb 2018, ex-LHR), €129 (from LHR, Sept 2017), £129 (to LHR, March 2018 for April)
  • UIP -
  • VCE - £89 (Mar 2017), €109 (to LGW, Feb 2016), £119 ex-LHR (Apr 2018)
  • VIE – £110 (Feb 2017) £159 (to LHR, May 2017) €129 (to LHR, April 2018) £129 (to LHR, from a Basic fare, Sept 2018)
  • VRN - €109 (Jul 2017)
  • WAW - £115 (Jan2017) / 475 PLN (£79) (Oct 2015) £109/139 (To LHR, Jun 2017)
  • ZAG - €130 ZAG-LHR Nov 2015
  • ZRH – £119 (To LHR, Jun 2017), £131 (Jan 2017) / £69 (from LCY Jan 2016) £69 (LCY July 2017), CHF189/£148 (To LHR, May 2018, Dec 2018)
  • ZTH - £135 (March 2017)


Long haul routes from LON to North America
(price shown from lower cabin to mentioned cabin, e.g. WTP means price to POUG from WT to WTP):
  • AUS - WTP $229 (Nov 2015), CW £473 (Feb 2015)
  • BOS - WTP £198 (Jul 2017), CW £352 ex-BOS (Jan 2018), CW £352 ex-LHR (Jan 2018)
  • BWI - WTP $248 to BWI / WTP $256 to LHR (Mar 2017), CW $306 to LHR (Jan 2018)
  • DFW - CW $850/£380 (Feb 2017/Mar 2017) £525 (Apr 2017)
  • EWR - WTP $256 (Jan 2016) see also JFK
  • JFK – WTP £279 (Oct 2018) and then down to £238 (Nov 2018) CW £359 (Jul 2017) see also EWR
  • IAD – WTP £190 / £216 (Feb 2017), £269 (Nov 2017) CW $525 (Jul 2017) WTP $171 (May 2018 •• on an Avios booking)
  • LAS – WTP £198 (Aug 2015) CW £416 from WT (Apr 2017)
  • LAX - WTP £195 (Aug 2017), WTP £269 (June 2018)CW £540 (Feb 2015)
  • MEX - WTP £235 (Jan 2017),CW £468 (Jan 2017). F £447 (Oct 2014)
  • MIA - WTP £160 (Aug 2017), CW £420 (Jan 2017)
  • OAK - CW £464 ex LGW (Feb 2018) and £508 (Oct 2018)
  • ORD - CW £473 (Nov 2015)
  • PHL - CW $551/$379 (Apr/May 2017), CW £525 (Feb 2016) F £575 (Feb 2017) CW £330 (Oct 2018)
  • PHX- CW $1,080 (May 2017)
  • SFO – WTP $310 (Nov 2015), CW $552 (offered Aug, for Dec 2017)
  • SFO - CW $799 (offered Sep 2018 for Oct 2018)
  • SJC - CW $900 (Mar 2017)
  • YUL – CW £549 (Mar 2017)
  • YVR - WTP £209 (Jun 2017), CW £595 (Jan 2017), CW £441 (Aug 2018)
  • YYZ - WTP £168 (Aug 2016), CW £549/449 (May 2017)
  • SEA - WTP $288 (Mar 2018)

Long haul routes from LON to South America and the Caribbean

(price shown from lower cabin to mentioned cabin, e.g. WTP means price to POUG from WT to WTP):
  • BGI -WTP £180 (Oct 2016)

Long haul routes from LON to Asia
(price shown from lower cabin to mentioned cabin, e.g. WTP means price to POUG from WT to WTP):
  • BKK - WTP £229 / £240 (Aug 2016), CW £549 (Aug 2016)
  • BOM – WTP £249 (May 2018)
  • BLR – CW £350 (Sep 2017)
  • DEL – WTP £189 (Jan 2017), CW £352 (May 2018)
  • HKG - WTP £165/270 (Mar 2017), CW £486 (Jan, Apr 2017), CW £629 (Seo 2017), CW £820 (June 2018)
  • ICN - WTP £152 (Sep 2016)
  • KUL - F £649 (Feb 2016)
  • NRT - WTP £207 (Apr 2015)
  • PEK - WTP £165 (Apr 2016)
  • PVG – WTP £200 (Mar 2017), CW £460 (Mar 2017)
  • SIN - to LHR - CW £495 (Apr 2017)

Long haul routes from LON to Australia and Oceania
(price shown from lower cabin to mentioned cabin, e.g. WTP means price to POUG from WT to WTP):
  • LHR-SYD – WTP £159 (Apr 2015)

Long haul routes from LON to Africa and Middle East
(price shown from lower cabin to mentioned cabin, e.g. WTP means price to POUG from WT to WTP):
  • AUH – WTP £105 (Feb 2017) CW £425 (Jan 2017)
  • CAI - WTP £109/155 (May 2017) CW £399 (from WT, Jan 2017)
  • CPT – WTP £92 (Apr 2016)
  • DXB – WTP £119/153 (Jul 2017) CW £425 (Feb 2017) WTP £127 (Aug 2017)
  • JNB - WTP £229 (Feb 2016), CW £540 (Jan 2017), CW £510 (Feb 2017)
  • KWI – WTP £100 (to LHR, Aug2017)
  • MCT - CW £450 (March 2017), CW £522 (Sept 2017)
  • RAK - CE £99 (Dec 2015)
  • TLV - WTP £118 (May 2017) WTP £150 (April 2018)
  • TLV - CW £120 (Sept 2015)


Long haul routes to LON
(price shown from lower cabin to mentioned cabin, e.g. WTP means price to POUG from WT to WTP):
  • AUH – WTP £129 (May 2017); CW £425 (May 2017) WT - WTP £161 (Dec 2018), WTP - CW £161 (Dec 2018
  • BGI - WTP £199 (Oct 2016)
  • BKK - CW £399 (Jul 2017)
  • BOS - WTP $189 (Apr 2015), CW $680 (Mar 2016), F $850 then $763 (Nov 2015)
  • BOM - CW £499 (July 2016), CW to F INR 46,665, approx. GBP 530 (29-Jun-18 for 30-Jun-18 1.45am departure)
  • DEL - WTP £209 (Jan 2017)
  • DEN- CW £473 (May 2017
  • DFW - WTP £255 (May 2017) CW $680 (to LHR, Mar 2017)
  • DME - WTP £145 (Apr 2016)
  • DXB – WTP £109 (Jun 2017), CW £350/425 (Mar 2017) WTP £150 (Aug 2017)
  • EWR - CW £473 (Sep 2016) see also JFK
  • GIG – CW £399 (Aug 2016), F £447 (Jan 2015)
  • HKG – WTP £161 (Jan 2015)/ HK$2700 (Mar 2017)
  • HKG - CW £599 (Mar 2015 for travel in April, also offered for May 2016), CW £540 (Jan 2017) CW £697 (May 2018)
  • IAD - CW $780 (Jul 2017) CW £540/485 (Feb/Mar 2017)
  • IAH - WTP £209 (June 2017), CW $850 (June 2017)
  • JFK – WTP £157/£270 (Jan/Apr 2017), WTP $279 (Mar 2017), CW £296/315 (Aug 2017) F £525 (May 2017), F $999 (Jan 2016) see also EWR, CW £501 (Dec 18)
  • JNB - CW £599 (Feb 2017)
  • KWI - WTP £226 (Oct 2018)
  • LAX - WTP £184, CW £599 (Apr 2016)
  • MCT - CW £450 (Mar 2017)
  • MCO - WTP £170 (Mar 2016) WTP £160 (Sept 2017)
  • MEX - CW £447 (Apr 2016)
  • MSY - CW £549 (Apr 2017)
  • MIA - WTP £176 (Nov 2015, CW £420 (Jan 2017)
  • NBO - CW £518 (Jan 2018)
  • OAK - CW £480 (Feb 2018) and £508 (Oct 2018)
  • ORD - WTP £189 (Feb 2016), CW £473 (Nov 2015) increased to £525 in 4 hours.
  • PEK - WTP £198 (Apr 2016), CW £549 (Aug 2015)
  • PHL- CW $579 (Apr 2017)
  • PHX - CW $765 (Feb 2017)
  • SCL - CW £425 (Apr 2017)
  • SEA - WTP £207 (Feb 2016)
  • SFO – WTP $310 (Nov 2015), $950/970 (Jan 2017), CW £477 (Nov 2017)
  • SFO - F $950, then $855, then back to $950 two days before dep (Feb 2017)
  • SFO - CW: $631 (Feb 2018 flight)
  • SFO - WTP to CW $738 (6/22/18 flight)
  • SIN – WTP £198 (Feb 2017), CW £495 (Jun 2017) WTP - £198 (Jan 2017)
  • SJC - CW £809 (Feb 2017) CW $1,046 (Jun 2017)
  • TLV - WTP £127-136 Jan 2017) $240 (Jun 2016)
  • YUL - WTP £180 (Jun 2016) CW £449 (Mar 2017)
  • YYC - WTP £189 (Aug 2016)
  • YYZ - WTP £189 (July 2016), CW C$723 (Nov 2015), F £499 (Mar 2017)
  • YVR - WTP £209 (Jun 2017)/C$459 (Aug 2017), CW £425 (Mar 2017), F C$900 (Mar 2016)
  • SEA - WTP $319 (Mar 2018)

POUG terms and conditions can be found by clicking here.
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Old Oct 24, 18, 1:56 am
  #886  
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LHR-JFK WT to WTP £279

Wiki updated.

Updated to add: about half was for additional tax. Offer has now gone.

Last edited by TravellerFrequently; Oct 24, 18 at 8:28 am Reason: Additional data
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Old Oct 24, 18, 2:40 am
  #887  
 
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LHR-MAD £159 HBO Y to CE
MAD-LHR £159 HBO Y to CE

Both on a £75 daytrip return fare.
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Old Oct 24, 18, 7:46 am
  #888  
 
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LHR-LUX £59 HBO Y to CE
LUX-LHR £59 HBO Y to CE

Do all passengers on a booking have to accept?
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Old Oct 24, 18, 10:36 pm
  #889  
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RAK-LGW £99 HBO-CE

Been waiting 6 odd months for this after getting a POUG on the outbound & snapped it up happily. Offered 24.10 for flight 14.11.18. Prev' upgrade prices £453 and £793 for 2x pax. Not upgradable with avios
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Old Oct 25, 18, 2:45 am
  #890  
 
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£269 each way for WT-WT+ on the LHR-LAX route.
Worjs out about £30 cheaper than the price at the time of booking.

On the 787 outbound so getting into WT+ would be positive, although the flight in the first place only cost £309.
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Old Oct 27, 18, 2:11 pm
  #891  
 
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Originally Posted by wilsnunn View Post
I was always under the impression that POUGs weren't likely (or indeed impossible?) on multi city trips, however today when I phoned the BA Silver line to see if I could upgrade my WT LAX-LHR leg to WT+ in November (unfortunately no Avios availability), the very nice bloke on the end told me that as there are still 15 seats left in WT+, keep checking MMB, especially 4 or so weeks before the flight and there will very likely be a POUG available at about £250. I will report back if this indeed turns out to be true!
Originally Posted by ATCOlad View Post

As we live in Ireland all our trips with BA are multi city Trips. Have never been offered a POUG on any of these. Also interested to see if this happens for you.

UPDATE: It is less than 4 weeks until the flight and still no POUG, I think that maybe the rep on the phone may have been incorrect with this information. Will likely do an AUP instead (if available at a good price). Sorry @ATCOlad.
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Old Oct 27, 18, 3:19 pm
  #892  
 
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@wilsnunn not to worry I guessed it was a long shot
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Old Oct 27, 18, 3:23 pm
  #893  
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What experience do people have of BA offering POUG from Y to W and then again to J? Has anybody had experience of Y to W to J to F?
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Old Oct 28, 18, 5:19 am
  #894  
 
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Originally Posted by madfish View Post
What experience do people have of BA offering POUG from Y to W and then again to J? Has anybody had experience of Y to W to J to F?
I've never been offered anything beyond a one cabin upgrade, but others seem to have been in stages I.e. post 878.

My £269 e/w from LHR-LAX has gone now after a few days.
Still getting £577 both ways under MMB which is £39 more than the POUG offer in the app.
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Old Oct 28, 18, 5:45 am
  #895  
 
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Originally Posted by xenole View Post
I've never been offered anything beyond a one cabin upgrade, but others seem to have been in stages I.e. post 878.

My £269 e/w from LHR-LAX has gone now after a few days.
Still getting £577 both ways under MMB which is £39 more than the POUG offer in the app.
On my recent LAX - LHR I was offered WT - WTP for £269 which I took, then offered WTP to J for £783, which I didn’t take...!
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Old Nov 5, 18, 8:18 am
  #896  
 
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Quick question on a TA booked ticket: If BA take over the ticket at T24, why do I still get the "Sorry, it is not possible to change this booking on ba.com. Please contact your booking/travel agent." when I try to upgrade with cash or AVIOS in MMB? I checked at OLCI and after the outbound flight... Does this also affect the (limited) chances of getting a POUG?

If this makes any difference, my TA is based in Belgium. They can, however, have it ticketed in the UK which I will ask them to do next time, if it makes a difference. When I book online at BA.com for my usual LHR-BRU, I get a POUG every single time.
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Old Nov 5, 18, 9:50 am
  #897  
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Not knowing the intricacies of your company travel scheme it may well be down to the TA getting special/ commercial rates that excludes it from upgrading.
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Old Nov 5, 18, 10:11 am
  #898  
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Originally Posted by Yannisb View Post
Quick question on a TA booked ticket: If BA take over the ticket at T24, why do I still get the "Sorry, it is not possible to change this booking on ba.com. Please contact your booking/travel agent." when I try to upgrade with cash or AVIOS in MMB? I checked at OLCI and after the outbound flight... Does this also affect the (limited) chances of getting a POUG?

If this makes any difference, my TA is based in Belgium. They can, however, have it ticketed in the UK which I will ask them to do next time, if it makes a difference. When I book online at BA.com for my usual LHR-BRU, I get a POUG every single time.
Yes, for OLCI POUG on a TA ticket, it does require a 125 plated ticket, and that ticket to be issued in your BAEC country for UuA; and the UK or the country of the first sector for POUGs. OLCI POUGs are a bit thin on the ground, so I'm not sure it's worth the effort. UuA should be more do-able if there is a long enough time-frame to allow availability to show up at some point.

But TWCLAM is correct that if it's a unpublished fare then it's probably not going to work anyway since the system/agent won't be able to recalculate the taxes and any fees.
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Old Nov 5, 18, 10:47 am
  #899  
 
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LHR - VIE £129 EP-CE (mid Nov)
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Old Nov 6, 18, 6:25 am
  #900  
 
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Originally Posted by TWCLAM View Post
Not knowing the intricacies of your company travel scheme it may well be down to the TA getting special/ commercial rates that excludes it from upgrading.
Looking at my ticket, it was Economy(L) which I understand is very unlikely to be offered an upgrade.
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