The 2017 BA compensation thread: Your guide to Regulation EC261/2004
#1471
Moderator, Iberia Airlines, Airport Lounges, and Ambassador, British Airways Executive Club
Original Poster
Join Date: Feb 2010
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Thanks for that quote, which is interesting for future reference. It's clearly an attempt to limit their financial exposure, but it also seems to me that they are mirroring BA's approach with this idea of "partner airlines" (I bet easyJet were surprised to read that!), like the JBA and oneworld relationships. Perhaps this is fair enough as a policy document, but it won't save FR from a strict reading of EC261 which make no such distinctions, it is fully biased in favour of the passengers and with no bias anywhere on keeping costs down for airlines.
I think this is a bigger issue that it looks: despite their reputation for "low fares" what always surprises me is how little the LCCs compete against each other. There aren't many routes where easyJet, Ryanair, Jet2 and Vueling compete head to head. LGW is a good example, there are just a few Ryanair flights to DUB, since this is seen as an easyJet stronghold. Therefore in many cases using legacy airlines such as BA is the only practical way forward.
I think this is a bigger issue that it looks: despite their reputation for "low fares" what always surprises me is how little the LCCs compete against each other. There aren't many routes where easyJet, Ryanair, Jet2 and Vueling compete head to head. LGW is a good example, there are just a few Ryanair flights to DUB, since this is seen as an easyJet stronghold. Therefore in many cases using legacy airlines such as BA is the only practical way forward.
#1473
Join Date: Nov 2007
Location: UK
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Posts: 1,251
Thanks for that quote, which is interesting for future reference. It's clearly an attempt to limit their financial exposure, but it also seems to me that they are mirroring BA's approach with this idea of "partner airlines" (I bet easyJet were surprised to read that!), like the JBA and oneworld relationships. Perhaps this is fair enough as a policy document, but it won't save FR from a strict reading of EC261 which make no such distinctions, it is fully biased in favour of the passengers and with no bias anywhere on keeping costs down for airlines.
I think this is a bigger issue that it looks: despite their reputation for "low fares" what always surprises me is how little the LCCs compete against each other. There aren't many routes where easyJet, Ryanair, Jet2 and Vueling compete head to head. LGW is a good example, there are just a few Ryanair flights to DUB, since this is seen as an easyJet stronghold. Therefore in many cases using legacy airlines such as BA is the only practical way forward.
I think this is a bigger issue that it looks: despite their reputation for "low fares" what always surprises me is how little the LCCs compete against each other. There aren't many routes where easyJet, Ryanair, Jet2 and Vueling compete head to head. LGW is a good example, there are just a few Ryanair flights to DUB, since this is seen as an easyJet stronghold. Therefore in many cases using legacy airlines such as BA is the only practical way forward.
Clearly an attempt to limit exposure on the part of FR but I am not sure how far they’d get if challenged on it. After all, a flight on BA in 4 hours is more likely to be in the customers best interest than a flight tomorrow on FR. Would be interesting to see whether the ‘same day or next’ limits would hold water in the event that they were challenged by a passenger who was offered rebooking on a flight tomorrow on FR but refused rebooking onto BA today.
#1474
Join Date: Aug 2012
Posts: 2,676
I actually see FRs deliniation of 'comparable service' meaning other LCCs as a positive development for BA flyers.
Since BA do not consider themselves a LCC you could refuse any attempted rebook onto a LCC as not comparable since tha CAA appear to be accepting that BA aren't comparable to FR.
Perhaps the EU should update the regulation to 'comparable or better'
Since BA do not consider themselves a LCC you could refuse any attempted rebook onto a LCC as not comparable since tha CAA appear to be accepting that BA aren't comparable to FR.
Perhaps the EU should update the regulation to 'comparable or better'
#1475
Ambassador, British Airways Executive Club, easyJet and Ryanair
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Excellent. Do keep us informed of your progress. If CEDR doesn't go your way the county court is still open to you. Happy to give you some pointers at that stage if you like.
#1477
Join Date: May 2006
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I’m surprised that the mischievous Ryanair did not include BA on their list of LCC’s
#1478
Join Date: Aug 2008
Posts: 3,888
Well a report today said Ryanair would be using buses to get passengers to their destinations so there's an idea for BA; bus from London to Johannesburg anyone?
#1479
Join Date: Apr 2016
Location: London
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Posts: 25
A late arriving inbound flight, then mechanical issues apparently.
#1480
Join Date: Apr 2015
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That would an interesting trip, imagine how many visas you would need. I've done Nairobi to Cape Town via Uganda and Rwanda by road and the border crossings were interesting.
#1482
Join Date: Nov 2010
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#1483
Join Date: Feb 2012
Location: London
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https://www.londonducktours.co.uk/ ... in case you didn't know...
#1484
Join Date: Sep 2017
Posts: 8
I’ve had my CEDR response from BA over the MF strike and am currently preparing my rebuttal, would be good to discuss with others who are going through the same thing.
Their defence obviously wasn’t filed by a member of their legal team as it’s pretty poor.
Edit: Forgot to say, their defence genuinely revolves around a Daily Telegraph article saying that people wouldn’t be eligible for compensation...!!!!!
Their defence obviously wasn’t filed by a member of their legal team as it’s pretty poor.
Edit: Forgot to say, their defence genuinely revolves around a Daily Telegraph article saying that people wouldn’t be eligible for compensation...!!!!!
Last edited by Mattt1; Oct 1, 2017 at 3:30 am Reason: Forgot a bit