Rules of return leg of companion voucher booking
#1
Original Poster
Join Date: Nov 2014
Location: North East
Posts: 207
Rules of return leg of companion voucher booking
Hi all,
Just booked a one-way redemption using a 2-4-1 voucher.... the outbound is not until end of Sept '17.
Unable to book a return at the moment, as it won't be until early Sept '18 (yes... away for a full year...)
What are the rules on the return leg- I know you can ring up to add a return on to a one way companion voucher booking, but does that leg have to be within 1 year of the date the booking was made (i.e. Today), or within 1 year of the outbound leg (so sept '18 would be fine)..... ??
Advice will be much appreciated
Thanks
Just booked a one-way redemption using a 2-4-1 voucher.... the outbound is not until end of Sept '17.
Unable to book a return at the moment, as it won't be until early Sept '18 (yes... away for a full year...)
What are the rules on the return leg- I know you can ring up to add a return on to a one way companion voucher booking, but does that leg have to be within 1 year of the date the booking was made (i.e. Today), or within 1 year of the outbound leg (so sept '18 would be fine)..... ??
Advice will be much appreciated
Thanks
#2
Join Date: Sep 2010
Location: Near LHR
Programs: Marriott Plat, BAEC Silver, Thai Silver, Bangkok Air, Krisflyer Blue
Posts: 646
Hi all,
Just booked a one-way redemption using a 2-4-1 voucher.... the outbound is not until end of Sept '17.
Unable to book a return at the moment, as it won't be until early Sept '18 (yes... away for a full year...)
What are the rules on the return leg- I know you can ring up to add a return on to a one way companion voucher booking, but does that leg have to be within 1 year of the date the booking was made (i.e. Today), or within 1 year of the outbound leg (so sept '18 would be fine)..... ??
Advice will be much appreciated
Thanks
Just booked a one-way redemption using a 2-4-1 voucher.... the outbound is not until end of Sept '17.
Unable to book a return at the moment, as it won't be until early Sept '18 (yes... away for a full year...)
What are the rules on the return leg- I know you can ring up to add a return on to a one way companion voucher booking, but does that leg have to be within 1 year of the date the booking was made (i.e. Today), or within 1 year of the outbound leg (so sept '18 would be fine)..... ??
Advice will be much appreciated
Thanks
#4
Join Date: Jul 2010
Location: Here today, gone tomorrow
Programs: Nothing shiny :-(
Posts: 2,493
Whilst the rules for other return flights seem to be that the return has to be flown within a year of the booking date, BA seem to waive this for 2-4-1 bookings. I've just returned to the UK on the return leg of a 2-4-1 booking, having flown the outbound in January 2016 and booked the outbound in January 2015. So you should be fine.
#5
Join Date: Aug 2015
Location: England
Programs: BAEC Gold, UA Mileage Plus, Hotels.com Gold, Marriott Bonvoy Platinum, Pizza Express Gold
Posts: 602
Anyone who has a trip away of more than 10 days on a 241 will have returned >1 year after booking the outbound, so it's definitely possible. A word of warning though from my (so far only) experience of booking the return:
I called the Japanese line at 1am when the return flight was released to add it to the booking. They seemed remarkably efficient, the return flight showed up in MMB after a few minutes and they said I'd need to phone back to pay the additional fees later on. They did tell me I'd need to phone Japan back, which isn't true, but I thought all was well.
Around an hour later I was woken up by a phone call from them saying that they were having to cancel the return as it was >1 year after I booked the outbound. I couldn't get them to explain why this was, other than the >1 year gap. They wanted my permission to cancel the return. I repeatedly told them not to do anything to the booking and then put the phone down (and then didn't answer the 3am call!)
I was rather worried when I called the UK line at 9ish but they just took the money and didn't mention the issues overnight at all. Having read a bit more on here I learned the magic word was "re-ticketing"
I called the Japanese line at 1am when the return flight was released to add it to the booking. They seemed remarkably efficient, the return flight showed up in MMB after a few minutes and they said I'd need to phone back to pay the additional fees later on. They did tell me I'd need to phone Japan back, which isn't true, but I thought all was well.
Around an hour later I was woken up by a phone call from them saying that they were having to cancel the return as it was >1 year after I booked the outbound. I couldn't get them to explain why this was, other than the >1 year gap. They wanted my permission to cancel the return. I repeatedly told them not to do anything to the booking and then put the phone down (and then didn't answer the 3am call!)
I was rather worried when I called the UK line at 9ish but they just took the money and didn't mention the issues overnight at all. Having read a bit more on here I learned the magic word was "re-ticketing"
#6
Ambassador, British Airways; FlyerTalk Posting Legend
Join Date: Apr 2012
Location: Leeds, UK
Programs: BA GGL/CCR, GfL, HH Diamond
Posts: 42,930
It is entirely possible and this is what many folks do - i.e. call to book the outbound when rewards get released at 355 days, and then calling several days later to add the return when those get released.
#7
Join Date: Mar 2009
Location: JAX
Programs: Ex-BA/AA/CP/LY staff, BA Executive Club Blue, IHG Diamond, Marriott Silver, Chick-fil-A Red
Posts: 3,583
But they can't call several days later; they want to return a whole year after the outbound, which won't come into range until up to 10 days after they've already flown...
I think they might need to book a placeholder flight in about 11 months which they can then change when their real date comes into range.
I think they might need to book a placeholder flight in about 11 months which they can then change when their real date comes into range.
#8
Join Date: Jul 2010
Location: Here today, gone tomorrow
Programs: Nothing shiny :-(
Posts: 2,493
#9
Original Poster
Join Date: Nov 2014
Location: North East
Posts: 207
Thanks all for the helpful replies....
To clarify, yes I am heading outbound at the END of Sept '17, to HKG, and I would like to book the return leg before I leave the UK on that flight, probably booking the day before departing, for a T-355 return date..... i.e. a return date in Early/Mid Sept '18
So from what I read this is totally acceptable and common practice, is there any number that is best to call handlers who know how to book this, hopefully will be returning in F (only club avail on outbound), so if so I presume You First the best bet?
Further to my question though... the outbound is to HKG, and I would like to make the rtn leg from Sydney, which I believe should be possible as an open-jaw return.... am I correct?
Thanks
To clarify, yes I am heading outbound at the END of Sept '17, to HKG, and I would like to book the return leg before I leave the UK on that flight, probably booking the day before departing, for a T-355 return date..... i.e. a return date in Early/Mid Sept '18
So from what I read this is totally acceptable and common practice, is there any number that is best to call handlers who know how to book this, hopefully will be returning in F (only club avail on outbound), so if so I presume You First the best bet?
Further to my question though... the outbound is to HKG, and I would like to make the rtn leg from Sydney, which I believe should be possible as an open-jaw return.... am I correct?
Thanks
#10
FlyerTalk Evangelist
Join Date: Oct 1999
Location: Juneau, Alaska.
Programs: AS 75K;BA Silver;AA G;HH Dia;HY Glob
Posts: 15,808
Thanks all for the helpful replies....
To clarify, yes I am heading outbound at the END of Sept '17, to HKG, and I would like to book the return leg before I leave the UK on that flight, probably booking the day before departing, for a T-355 return date..... i.e. a return date in Early/Mid Sept '18
So from what I read this is totally acceptable and common practice, is there any number that is best to call handlers who know how to book this, hopefully will be returning in F (only club avail on outbound), so if so I presume You First the best bet?
Further to my question though... the outbound is to HKG, and I would like to make the rtn leg from Sydney, which I believe should be possible as an open-jaw return.... am I correct?
Thanks
To clarify, yes I am heading outbound at the END of Sept '17, to HKG, and I would like to book the return leg before I leave the UK on that flight, probably booking the day before departing, for a T-355 return date..... i.e. a return date in Early/Mid Sept '18
So from what I read this is totally acceptable and common practice, is there any number that is best to call handlers who know how to book this, hopefully will be returning in F (only club avail on outbound), so if so I presume You First the best bet?
Further to my question though... the outbound is to HKG, and I would like to make the rtn leg from Sydney, which I believe should be possible as an open-jaw return.... am I correct?
Thanks
http://www.flyertalk.com/forum/briti...en-i-call.html
http://www.flyertalk.com/forum/briti...xperience.html
The open jaw must be shorter than either leg and so your proposed routing should be fine.
#11
Join Date: Mar 2009
Location: JAX
Programs: Ex-BA/AA/CP/LY staff, BA Executive Club Blue, IHG Diamond, Marriott Silver, Chick-fil-A Red
Posts: 3,583
#12
Join Date: Aug 2014
Posts: 2,657
Ok so as mentioned the system limit is 355 days. On amex voucher booking you would book the outbound only and call back to add the return once it can be booked. The way ticket validity works the inbound must then be within one year of the outbound flight.
#13
Join Date: Aug 2014
Posts: 2,657
Whilst the rules for other return flights seem to be that the return has to be flown within a year of the booking date, BA seem to waive this for 2-4-1 bookings. I've just returned to the UK on the return leg of a 2-4-1 booking, having flown the outbound in January 2016 and booked the outbound in January 2015. So you should be fine.
The date of booking only limits when the outbound could be changed as it would need to be flown within a year of booking.
So if you booked 01jan 17 the latest you could travel outbound would be 31dec 17 and then the latest the inbound could be would 30 dec18.
#14
Join Date: Mar 2009
Location: JAX
Programs: Ex-BA/AA/CP/LY staff, BA Executive Club Blue, IHG Diamond, Marriott Silver, Chick-fil-A Red
Posts: 3,583
11JAN > 31DEC > 31DEC