Pam Ann': BA caricature
Dec 9, 2016, 2:41 am
#1
Original Poster
Join Date: Oct 2015
Location: London, UK
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Pam Ann': BA caricature
Does she have it just right. On the MAN-LHR and the BA uniformed (who knows who pays her wages) gate assistant just went and tshouted at the passengers in the gate queue to tell them to put their passports away as 'WE don't check passport on a BA domestic flight'...'.nay! The horses.... whose business is it of theirs if someone wants to hold their passport in their hand. I'm sure they're trying to be helpful but the tone and attitude isn't contusive to a friendly customer service.
Dec 9, 2016, 5:46 am
#2
Join Date: Apr 2007
Posts: 1,753
Does she have it just right. On the MAN-LHR and the BA uniformed (who knows who pays her wages) gate assistant just went and tshouted at the passengers in the gate queue to tell them to put their passports away as 'WE don't check passport on a BA domestic flight'...'.nay! The horses.... whose business is it of theirs if someone wants to hold their passport in their hand. I'm sure they're trying to be helpful but the tone and attitude isn't contusive to a friendly customer service.
Dec 9, 2016, 6:07 am
#3
Join Date: Dec 2009
Location: London
Programs: BA LTGold; LH Senator; HHGold; Bonvoy Plat
Posts: 1,370
It wont be done at the gate for the domestic flight.
Dec 9, 2016, 6:17 am
#5
Join Date: Apr 2007
Posts: 1,753
It only happens to those passengers who are connecting and who haven't been checked at a desk.
Dec 9, 2016, 6:27 am
#6
Join Date: Feb 2014
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It's done at the gate for domestics to avoid carrying a passenger not in possession of the correct documentation to Heathrow, and then having to 'repatriate' them back to the domestic origin.
It only happens to those passengers who are connecting and who haven't been checked at a desk.
It only happens to those passengers who are connecting and who haven't been checked at a desk.
Dec 9, 2016, 6:34 am
#7
Join Date: Apr 2007
Posts: 1,753
Likewise, ESTA or visa is checked at the domestic origin for passengers continuing to the USA. If the passenger does not visit a desk at the domestic origin, it is flagged at the gate.
Dec 9, 2016, 6:43 am
#8
Join Date: Feb 2014
Location: ±38,000 feet
Programs: LH HON, BA GGL, AF Plat, EK Plat
Posts: 6,428
With respect; I speak from countless experiences at domestic stations. This is not about immigration - it is about having the correct documents to complete the journey and the airline not opening itself to issues that could occur at the connecting point.
Likewise, ESTA or visa is checked at the domestic origin for passengers continuing to the USA. If the passenger does not visit a desk at the domestic origin, it is flagged at the gate.
Likewise, ESTA or visa is checked at the domestic origin for passengers continuing to the USA. If the passenger does not visit a desk at the domestic origin, it is flagged at the gate.