Highlife Connect (Inflight Wi-Fi)
Dec 1, 2016, 8:11 am
#3
Moderator: Qatar Airways
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Thanks for the info TCX69
Do you have any spec info on the WiFi being offered by BA?
M
Do you have any spec info on the WiFi being offered by BA?
M
Dec 1, 2016, 11:17 am
#5
FlyerTalk Evangelist
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Some interesting pictures on Yammer of them doing the install at CWL... I would screen shot them for you, but I don't have access any more... 
Dec 1, 2016, 11:59 am
#8
Moderator: Qatar Airways
Join Date: Jan 2014
Location: LHR/NCE/MIA
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WiFi on QR is free solely for those in F.
On EK, there is a nominal charge of $1 for all passengers who want to use the service over and above the free 10MB available to all passengers.
I presume BA will give a free allowance, followed by a charging model.
By not offering it for free, it means the airlines don't need to worry about being asked for compensation if the service isn't working properly etc.
M
On EK, there is a nominal charge of $1 for all passengers who want to use the service over and above the free 10MB available to all passengers.
I presume BA will give a free allowance, followed by a charging model.
By not offering it for free, it means the airlines don't need to worry about being asked for compensation if the service isn't working properly etc.
M
Dec 2, 2016, 1:53 am
#10
Join Date: Dec 2009
Location: Flatland
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Dec 2, 2016, 2:22 am
#11
Join Date: Jul 2016
Posts: 37
If however, it's a paid for "extra", then they can simply declare it unavailable for purchase if it's not working. I mean, what are the chances of BA fitting a cheap unreliable system do we think...
Dec 2, 2016, 3:06 am
#12
Join Date: Apr 2013
Location: London, UK
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Dec 2, 2016, 3:18 am
#13
Moderator: Qatar Airways
Join Date: Jan 2014
Location: LHR/NCE/MIA
Programs: BAEC GfL & GGL, SQ Gold, Amex Centurion, Mucci des Chevaliers des Bons Mots et Qui Savent Moucher
Posts: 8,944
However, if BA were to offer WiFi for free to all F passengers as part of the ticket, and the system has a tech problem, how much should BA offer by way of compensation to those who complain?
If you have paid a fee to use the WiFi, then BA can simply refund that.
However, most tech problems with inflight WiFi, prevent the system from being used full stop. So as there's no way to bypass the sign in screen, you simply can't use it.
M
Dec 2, 2016, 6:38 am
#15
Join Date: Aug 2010
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