Highlife Connect (Inflight Wi-Fi)
#1
Original Poster
Join Date: Apr 2011
Posts: 841
Highlife Connect (Inflight Wi-Fi)
British Airways is introducing Wi–Fi – called Highlife Connect – on over 200 of its longhaul and shorthaul aircraft, allowing customers to stay connected while in the air.
The first of the airline's longhaul aircraft, a Boeing 747 G–CIVV, will be in service from February 2017 and the first shorthaul aircraft, an Airbus A321 G–EUXJ will be in the air by the summer of 2017. By 2019, over 90 per cent of the airline's fleet will be Wi–Fi enabled.
The new onboard feature will provide customers with two paid–for Wi–Fi packages, called Simply Connect and Connect Plus, allowing them to either browse or stream content from the internet.
The first aircraft, a Boeing 747, began its installation last week in Cardiff.
The first of the airline's longhaul aircraft, a Boeing 747 G–CIVV, will be in service from February 2017 and the first shorthaul aircraft, an Airbus A321 G–EUXJ will be in the air by the summer of 2017. By 2019, over 90 per cent of the airline's fleet will be Wi–Fi enabled.
The new onboard feature will provide customers with two paid–for Wi–Fi packages, called Simply Connect and Connect Plus, allowing them to either browse or stream content from the internet.
The first aircraft, a Boeing 747, began its installation last week in Cardiff.
#2
Ambassador, British Airways Executive Club
Join Date: Nov 2010
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Posts: 8,223
Free for Lifetime Gold members I hope

#3
Moderator: Qatar Airways
Join Date: Jan 2014
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Thanks for the info TCX69
Do you have any spec info on the WiFi being offered by BA?
M
Do you have any spec info on the WiFi being offered by BA?
M
#4
Join Date: Mar 2011
Location: Herts, UK
Programs: BAEC Gold, HH Diamond.
Posts: 2,806
Thanks for the info, Will be interested to see fare structure for this?
Would be really nice if this was free to status pax, and IMO would make up for the negative changes of late
Would be really nice if this was free to status pax, and IMO would make up for the negative changes of late
#5
FlyerTalk Evangelist
Join Date: Dec 2008
Posts: 11,848
Some interesting pictures on Yammer of them doing the install at CWL... I would screen shot them for you, but I don't have access any more...

#6
Join Date: Aug 2015
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#7
Join Date: Jul 2009
Location: UK
Programs: Mucci, BA
Posts: 8,961
But as BA wants to be as similar to Norwegian as they can... surely the solution is to make it free for everyone?
#8
Moderator: Qatar Airways
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WiFi on QR is free solely for those in F.
On EK, there is a nominal charge of $1 for all passengers who want to use the service over and above the free 10MB available to all passengers.
I presume BA will give a free allowance, followed by a charging model.
By not offering it for free, it means the airlines don't need to worry about being asked for compensation if the service isn't working properly etc.
M
On EK, there is a nominal charge of $1 for all passengers who want to use the service over and above the free 10MB available to all passengers.
I presume BA will give a free allowance, followed by a charging model.
By not offering it for free, it means the airlines don't need to worry about being asked for compensation if the service isn't working properly etc.
M
#9
Join Date: Jul 2015
Posts: 413
Wifi is one thing i don't object to paying for. It is something that is fundamentally a luxury on a plane, unlike a bottle of water!
#10
Join Date: Dec 2009
Location: Flatland
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#11
Join Date: Jul 2016
Posts: 37

If however, it's a paid for "extra", then they can simply declare it unavailable for purchase if it's not working. I mean, what are the chances of BA fitting a cheap unreliable system do we think...
#12
Join Date: Apr 2013
Location: London, UK
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#13
Moderator: Qatar Airways
Join Date: Jan 2014
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However, if BA were to offer WiFi for free to all F passengers as part of the ticket, and the system has a tech problem, how much should BA offer by way of compensation to those who complain?
If you have paid a fee to use the WiFi, then BA can simply refund that.
However, most tech problems with inflight WiFi, prevent the system from being used full stop. So as there's no way to bypass the sign in screen, you simply can't use it.
M
#14
Join Date: Jan 2003
Location: London, UK
Posts: 4,634
No in-seat power for devices means this won't be nearly as useful as it should be.
#15
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