Feb 24, 2017, 5:26 am
LHR-(in J)-HEL-(in Y)-TLL, 200TPs, £232 return, inc AY A350
Apr 13, 2017, 4:14 am
#781
Join Date: Oct 2007
Location: London
Programs: BA - Gold for Life, CCR & GGL; IC Spire Elite Ambassador; Diamond Hilton Honors; Hyatt Discoverist
Posts: 6,720
Apr 13, 2017, 5:26 am
#782
Join Date: May 2009
Location: London
Programs: BA Gold, IHG Platinum, HH Diamond, Hertz PC,
Posts: 1,986
Thanks.
Well, it was all a bit of a disaster....
Bought the ticket on Amex.com.
Checked in the day before on AY.com with AY PNR and (I think) AY flight numbers. All fine.
Got to AY check in desk at T3 to discover that somehow I had been booked on two flights and the system had cancelled the later flight, which was the one that I had booked/wanted. None of this was visible on AY.com or BA.com.
Queue the involvement of the supervisor, who said he had been aware of the booking and remembered my surname. Lots of tapping and confusion (the check in person did not seem to understand the concept of codeshares) and eventually I ended up the paper boarding passes for all four flights in line with what I had booked.
I had no issues with boarding any of the flights on Saturday evening and Sunday morning.
Will leave it until after the Easter holidays and if the flights have not posted will contact the GGL team.
Well, it was all a bit of a disaster....
Bought the ticket on Amex.com.
Checked in the day before on AY.com with AY PNR and (I think) AY flight numbers. All fine.
Got to AY check in desk at T3 to discover that somehow I had been booked on two flights and the system had cancelled the later flight, which was the one that I had booked/wanted. None of this was visible on AY.com or BA.com.
Queue the involvement of the supervisor, who said he had been aware of the booking and remembered my surname. Lots of tapping and confusion (the check in person did not seem to understand the concept of codeshares) and eventually I ended up the paper boarding passes for all four flights in line with what I had booked.
I had no issues with boarding any of the flights on Saturday evening and Sunday morning.
Will leave it until after the Easter holidays and if the flights have not posted will contact the GGL team.
Apr 13, 2017, 6:06 am
#783
FlyerTalk Evangelist
Join Date: Mar 2013
Location: London
Posts: 17,007
Apr 13, 2017, 6:46 am
#784
Join Date: May 2012
Programs: BA Gold, HHonors Diamond, IHG Platinum, Senior Railcard & Bus Pass
Posts: 983
Thank you! Now I understand. :-)
(I shall attach the gold bag tag to the inside of the front pocket so that I can quickly deploy it and get all DYKWIA with any uppity bronzes in the boarding queue.)
(I shall attach the gold bag tag to the inside of the front pocket so that I can quickly deploy it and get all DYKWIA with any uppity bronzes in the boarding queue.)
Last edited by WickedStepMother; Apr 13, 2017 at 6:54 am
Apr 13, 2017, 7:00 am
#785
Join Date: Oct 2007
Location: London
Programs: BA - Gold for Life, CCR & GGL; IC Spire Elite Ambassador; Diamond Hilton Honors; Hyatt Discoverist
Posts: 6,720
. When I search on BA.com i only see the BA direct flights. How do you do search easily for these good TLL fares?
Apr 13, 2017, 4:40 pm
#787
Join Date: Apr 2016
Programs: Bonvoy Titanium, Hilton Diamond, BA Silver, IHG Spire, AMEX Plat
Posts: 604
best to use google.com/flights to search for this fair
Apr 18, 2017, 3:29 am
#788
Join Date: Oct 2007
Location: London
Programs: BA - Gold for Life, CCR & GGL; IC Spire Elite Ambassador; Diamond Hilton Honors; Hyatt Discoverist
Posts: 6,720
After a week, and as the HEL-TLL-HEL flights had not posted, I submitted a partner claim on ba.com. Both flights were credited in about 24 hours.
Apr 20, 2017, 7:43 am
#789
FlyerTalk Evangelist
Join Date: Mar 2013
Location: London
Posts: 17,007
If you are happy to use matrix.itasoftware.com you could try that. Then you can force it to go via HEL.
Apr 22, 2017, 3:46 am
#790
Join Date: Jan 2005
Location: Egham, Surrey, UK
Programs: Mucci Champion des Champions, BAG4L, *A Gold, HH DIA, Hyatt Explorist, Hertz Gold, Avis President
Posts: 3,416
Got the 07:30 AY flight from T3 to HEL. Until the last minute we were the only pax in Biz until another pax boarded at last minute.
Premium lounge before passport control is closed with signs on windows stating No Photography with €100 fine. Proceeded through to lounge by gate 22. Not as nice although very modern and only cold food or soup.
Interestingly our HEL to TLL flights had no FF information even though same booking. Must be some problem between BA and AY systems I guess ? Will get FF numbers added at gate if possible.
Premium lounge before passport control is closed with signs on windows stating No Photography with €100 fine. Proceeded through to lounge by gate 22. Not as nice although very modern and only cold food or soup.
Interestingly our HEL to TLL flights had no FF information even though same booking. Must be some problem between BA and AY systems I guess ? Will get FF numbers added at gate if possible.
Apr 22, 2017, 5:04 am
#791
Join Date: Oct 2007
Location: London
Programs: BA - Gold for Life, CCR & GGL; IC Spire Elite Ambassador; Diamond Hilton Honors; Hyatt Discoverist
Posts: 6,720
Premium lounge before passport control is closed with signs on windows stating No Photography with €100 fine. Proceeded through to lounge by gate 22. Not as nice although very modern and only cold food or soup.
Interestingly our HEL to TLL flights had no FF information even though same booking. Must be some problem between BA and AY systems I guess ? Will get FF numbers added at gate if possible.
Interestingly our HEL to TLL flights had no FF information even though same booking. Must be some problem between BA and AY systems I guess ? Will get FF numbers added at gate if possible.
Your issue with the missing FF information on the TLL flight may well have been the reason that I did not get the TPs and Avios until I submitted a claim.
Apr 22, 2017, 7:44 am
#792
Join Date: Oct 2007
Location: London
Programs: BA - Gold for Life, CCR & GGL; IC Spire Elite Ambassador; Diamond Hilton Honors; Hyatt Discoverist
Posts: 6,720
Apr 22, 2017, 10:23 am
#794
Join Date: Jan 2005
Location: Egham, Surrey, UK
Programs: Mucci Champion des Champions, BAG4L, *A Gold, HH DIA, Hyatt Explorist, Hertz Gold, Avis President
Posts: 3,416
We shall see. Every other TLL run has been fine. Just two more to go this year
