MPH1980

Well - just 2 flights cancelled due to the strike yesterday - DOH and back.

One cancelled due to a tech issue.

http://thebasource.com/tag/cancellations/

Ziz

On BA 99 yesterday to Toronto in J. Crew were lovely and trying their best but service was obviously slow and there were fewer drinks runs than usual and much less proactive service. Starter came with the dessert and cheese already in place. No salad or bread run. Long wait between starter and main. Not the crew's fault as they were clearly down some members but didn't seem very premium either.

clarkeysntfc

Flying to KRK on 26th, back on 29th in CE. What's the likelihood of this being disrupted or perhaps operated by QR?

KARFA

If anything happens to to it is likely to be that QR operate your flight. KRK seems to be one of the ones QR planes are being put on.

wesport

From what I read, the mixed fleet has been on strike since last December. Have none of them worked since then, or do they sporadically walk out with no notice on certain days?

MPH1980

The dispute has been going on since December, but until June it was largely "2 days here and there" - then it became a long term strike. If the current period and the next period both go to term - it'll be 44 days out of 47 on strike.

In terms of who is striking - that's harder to say. Not all of MF is part of the union and not all union members will be striking. Some who went out in January won't be out now for example.

ginger50

Can anyone confirm whether this was a cancellation forced by strike action?

Thanks

G50

haroon145

similar experience travelling to Toronto in first crew down by 2 members, csd was abrupt and service extremely slow took 3 hours + to complete a meal service

matd

My flight BA459 from MAD - LHR was canceled on the 10th of July. I thought I could claim for compensation for this, but BA is quoting "industrial action" as the reason for the cancellation.

Is there any way of confirming this as the cause?

dougzz

BA probably think this is a result. Saving on CC costs and not compensating customers for poor 'premium' service.

KARFA

BA459 is the flight operated by MF. It has been fairly consistently cancelled during the strikes. On this occasion I would be surprised if the reason BA gave was wrong, and as you noted no compensation is payable for cancellations due to strikes.

Too much travel

From a neutral observer point of view (well, okay, not neutral: I'm a passenger so obviously have pro-BA, anti-strike sentiments) it's clear that the strike is getting nowhere in terms of impact.

Logically the union should cut their losses now when it's just the matter of a lost battle. Instead they are depleting the union's financial resources and PR goodwill, which increases the likelihood of not just a lost battle but a lost war.

NWIFlyer

At a time when they are apparently trying to improve the CW service levels to win business, I imagine BA will actually be very concerned if there is a perception of poor service compared to other carriers. Most people, because of the relative lack of publicity and paucity of cancellations, will not even realise there's a strike on - and they'll just think the reduced service level is the norm for BA and not bother to travel with them again.

It might well be that if customer satisfaction scores dip even further, and complaints rise, that will be seen as a plausible reason to change tack and settle the dispute. If BA undertook a Net Promoter Score exercise on a LH Mixed Fleet route right now, I bet the results wouldn't look stellar, and the longer Mixed Fleet are out the harder it will be for BA to maintain service levels.

81romeo

...any link between the strike and BA209 (MIA) leaving late from LHR recently?

Today it left 90 minutes later than scheduled...I'll be on it tomorrow with a 90 minutes connection in MIA (....well...good luck with that...)

denhaagflyer

Well, yes, 459 is an MF service so I guess they can deny compensation. I wonder whether they could do this if it were an EF service.

458/9 has also been canceled for Saturday and a couple of subsequent days. No problem getting rebooked on the earlier flight though, so all fine.

I am glad it is only a CE flight down to MAD - if I were on a CW or F flight, I would be extremely angry at reduced service, especially since there seems no improvement in sight any time soon. But given what I have read about some other positive experiences here, this seems to turn into a lottery now, yet another step down for BA; guess will rather avoid them the rest of the year and get my TP on OW partners....