First time booking with Travel Agent
#1
Original Poster
Join Date: Dec 2013
Location: Shoreham By Sea
Programs: BAEC Gold
Posts: 1,330
First time booking with Travel Agent
For my upcoming trip to LAS (out 30/11 back 4/12) I was hoping for a DUB I class sale but as Wednesday is 28 days, I am ready to bite the bullet and book.
Google flights show BA and AA at £1550 but a travel agent as £1323. First and only travel agent I tried was Expedia. And indeed this was the fare.
Anything I should be aware of before booking? It was a Finn Air flight number, but assuming this won't affect TP and Avios earning?
And how would I enter my exec number so it knows I'm silver and can choose my seat.
Also any other travel agents I should be using?
Thanks in advance
Google flights show BA and AA at £1550 but a travel agent as £1323. First and only travel agent I tried was Expedia. And indeed this was the fare.
Anything I should be aware of before booking? It was a Finn Air flight number, but assuming this won't affect TP and Avios earning?
And how would I enter my exec number so it knows I'm silver and can choose my seat.
Also any other travel agents I should be using?
Thanks in advance
#2
Moderator, Iberia Airlines, Airport Lounges, and Ambassador, British Airways Executive Club
Join Date: Feb 2010
Programs: BA Lifetime Gold; Flying Blue Life Platinum; LH Sen.; Hilton Diamond; Kemal Kebabs Prized Customer
Posts: 63,769
The main problem with OTAs is if you or circumstances require a change to your booking. It probably seems improbable now, but things happen. At that price you're not paying for a lot of customer service. The other thing to watch - probably not on this sector - is odd fare buckets or the use of consolidation tickets, which may not get TPs. For example the LCY service, which used to award 210 TPs, had some Finnair buckets that gave only 140 TPs.
Before pressing the button, in your shoes I would call Finnair (I presume you've tried their website but it is a bit limited with complex tickets) and see if they can do it for the same price. After that I would try a real life travel agent that you may have developed a working relationship with. And if all else fails, I would go to Expedia, making sure you have mitigated any risk issues.
Before pressing the button, in your shoes I would call Finnair (I presume you've tried their website but it is a bit limited with complex tickets) and see if they can do it for the same price. After that I would try a real life travel agent that you may have developed a working relationship with. And if all else fails, I would go to Expedia, making sure you have mitigated any risk issues.
#3
Original Poster
Join Date: Dec 2013
Location: Shoreham By Sea
Programs: BAEC Gold
Posts: 1,330
Thanks. Finn Air said it wasn't a published fare so were unable to help.
I'm skeptical though as Expedia said '2 left at this price' and on the same plane, AY also said '2 left at this price'
Would there be any mileage at all in calling BA to match the price?
Also, it may sound obvious, but if I'm travelling at 0845 on 30/11 and it's a 28 day pre purchase fare, can I buy the flight anytime on 2nd November or must I have it done and dusted by 0845?
I'm skeptical though as Expedia said '2 left at this price' and on the same plane, AY also said '2 left at this price'
Would there be any mileage at all in calling BA to match the price?
Also, it may sound obvious, but if I'm travelling at 0845 on 30/11 and it's a 28 day pre purchase fare, can I buy the flight anytime on 2nd November or must I have it done and dusted by 0845?
#4
FlyerTalk Evangelist
Join Date: Nov 2011
Location: Brighton. UK
Programs: BA Gold / VS /IHG Diamond & Ambassador
Posts: 14,192
During the booking process you can input your BAEC number and this then gets the flights into your BAEC profile.
Or use MMB to add the booking ref!
Expedia does not care what your status is!
.
Or use MMB to add the booking ref!
Expedia does not care what your status is!
.
#5
Join Date: Jul 2013
Posts: 846
For my upcoming trip to LAS (out 30/11 back 4/12) I was hoping for a DUB I class sale but as Wednesday is 28 days, I am ready to bite the bullet and book.
Google flights show BA and AA at £1550 but a travel agent as £1323. First and only travel agent I tried was Expedia. And indeed this was the fare.
Anything I should be aware of before booking? It was a Finn Air flight number, but assuming this won't affect TP and Avios earning?
And how would I enter my exec number so it knows I'm silver and can choose my seat.
Also any other travel agents I should be using?
Thanks in advance
Google flights show BA and AA at £1550 but a travel agent as £1323. First and only travel agent I tried was Expedia. And indeed this was the fare.
Anything I should be aware of before booking? It was a Finn Air flight number, but assuming this won't affect TP and Avios earning?
And how would I enter my exec number so it knows I'm silver and can choose my seat.
Also any other travel agents I should be using?
Thanks in advance
When you do that, you can talk to the airline at the airport or phone and they sort any problems out if they occur due to IRROPS, rather than trying to get hold of on OTA who most likely will not be of much help, but it's a personal preference of course
#6
Join Date: Oct 2013
Location: Lichfield
Programs: BA Silver, Hilton Diamond
Posts: 290
I have used Expedia ex EU and one advantage was they didn't charge the 3% overseas credit card fee.
On a business trip booked though Egencia (Business version of Expedia) I sufffered a cancelled TK flight connection as IST. TK sorted everything for me.
On a business trip booked though Egencia (Business version of Expedia) I sufffered a cancelled TK flight connection as IST. TK sorted everything for me.
#7
Join Date: Dec 2011
Location: BRS
Programs: BA Gold, Hilton Diamond
Posts: 4,992
TBH if I was you and there was a price difference of £227 I would prefer to book through an airline rather than an OTA.
When you do that, you can talk to the airline at the airport or phone and they sort any problems out if they occur due to IRROPS, rather than trying to get hold of on OTA who most likely will not be of much help, but it's a personal preference of course
When you do that, you can talk to the airline at the airport or phone and they sort any problems out if they occur due to IRROPS, rather than trying to get hold of on OTA who most likely will not be of much help, but it's a personal preference of course
I know I'd rather have that £227 in my pocket, but YMMV.
#8
FlyerTalk Evangelist
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Location: Brighton. UK
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Indeed. During IRROPS you are under airport control and I has no issues the two times this happened despite is being a OTA booking.
Where some people appear to have had problems is pre travel and there has been a schedule change for example and it can take a little more work to get alternative flights booked. From the complaints I read on various threads on here some of those people are also unreasonable in their requests for alternatives and even if booking direct the airline would turn them down.
Where some people appear to have had problems is pre travel and there has been a schedule change for example and it can take a little more work to get alternative flights booked. From the complaints I read on various threads on here some of those people are also unreasonable in their requests for alternatives and even if booking direct the airline would turn them down.
#9
Original Poster
Join Date: Dec 2013
Location: Shoreham By Sea
Programs: BAEC Gold
Posts: 1,330
So I've taken the plunge and booked with Expedia.
I might be wrong, but I think the reason I could not book direct was this was technically a multi airline booking in that LHR to LAS was a BA flight and the return was an AY flight.
All in, I saved over £200 on booking direct with BA and a couple of quid more due to there being so forex fees. On the other hand I missed out on some extra Avios as paid with black Amex BA card.
I was super impressed. As soon as payment was complete, the screen came up with my booking reference which I immediately logged into BA with and my flights were there. Secured adjacent upper deck seats for both flights.
I was surprised that I was able to choose the AY flights by logging in with my BA booking ref to Ba.com. I had a separate reference for the AY flights.
I did then log into AY and I could see my flights (all of them) here also, with my new upper deck seating.
I know I have sacrificed some controllabilty if I want to make changes, but I can't foresee that at this time and the flights were fairly inflexible anyhow.
Managed to secure reward flights to DUB for both back to backs, so a happy shopper. All for less than half the current ex UK price.
I'm sure there will now be a ex DUB I sale tomorrow, but I don't care!
One question. If by some miracle a couple of First reward seats came available, I assuming I would need to contact Expedia to grab these?
I might be wrong, but I think the reason I could not book direct was this was technically a multi airline booking in that LHR to LAS was a BA flight and the return was an AY flight.
All in, I saved over £200 on booking direct with BA and a couple of quid more due to there being so forex fees. On the other hand I missed out on some extra Avios as paid with black Amex BA card.
I was super impressed. As soon as payment was complete, the screen came up with my booking reference which I immediately logged into BA with and my flights were there. Secured adjacent upper deck seats for both flights.
I was surprised that I was able to choose the AY flights by logging in with my BA booking ref to Ba.com. I had a separate reference for the AY flights.
I did then log into AY and I could see my flights (all of them) here also, with my new upper deck seating.
I know I have sacrificed some controllabilty if I want to make changes, but I can't foresee that at this time and the flights were fairly inflexible anyhow.
Managed to secure reward flights to DUB for both back to backs, so a happy shopper. All for less than half the current ex UK price.
I'm sure there will now be a ex DUB I sale tomorrow, but I don't care!
One question. If by some miracle a couple of First reward seats came available, I assuming I would need to contact Expedia to grab these?
#10
FlyerTalk Evangelist
Join Date: Nov 2011
Location: Brighton. UK
Programs: BA Gold / VS /IHG Diamond & Ambassador
Posts: 14,192
It is possible in some circumstances to upgrade a TA booking but IIRC all flights on the booking must be on BA metal.
http://www.flyertalk.com/forum/briti...os-2016-a.html
#11
Original Poster
Join Date: Dec 2013
Location: Shoreham By Sea
Programs: BAEC Gold
Posts: 1,330
There is a section in the 'guide to spending avios' about upgrading TA bookings.
It is possible in some circumstances to upgrade a TA booking but IIRC all flights on the booking must be on BA metal.
http://www.flyertalk.com/forum/briti...os-2016-a.html
It is possible in some circumstances to upgrade a TA booking but IIRC all flights on the booking must be on BA metal.
http://www.flyertalk.com/forum/briti...os-2016-a.html
Thanks, that's useful. One of those threads I've not bothered to read as I already thought I knew it all!
#12
Join Date: Nov 2008
Location: Thames Valley
Programs: BAEC, LHM&M, and even a dusty KLFB!
Posts: 893
Have they issued you with a BA ticket (125)? The reason I ask is that some online TAs (Opodo, for example) bill the ticket directly with the issuing airline. Eg, booking a ticket on BA thro Opodo results in two charges for me - the fare is charged to BA as a normal transaction, and then there's an Opodo charge for their handling/booking fee. Booking with more obscure airlines sees the whole thing going to Opodo. Not sure if Expedia do the same thing, but if so, you'd still get your extra avios...
#13
Join Date: Aug 2014
Posts: 2,659
So I've taken the plunge and booked with Expedia.
I might be wrong, but I think the reason I could not book direct was this was technically a multi airline booking in that LHR to LAS was a BA flight and the return was an AY flight.
All in, I saved over £200 on booking direct with BA and a couple of quid more due to there being so forex fees. On the other hand I missed out on some extra Avios as paid with black Amex BA card.
I was super impressed. As soon as payment was complete, the screen came up with my booking reference which I immediately logged into BA with and my flights were there. Secured adjacent upper deck seats for both flights.
I was surprised that I was able to choose the AY flights by logging in with my BA booking ref to Ba.com. I had a separate reference for the AY flights.
I did then log into AY and I could see my flights (all of them) here also, with my new upper deck seating.
I know I have sacrificed some controllabilty if I want to make changes, but I can't foresee that at this time and the flights were fairly inflexible anyhow.
Managed to secure reward flights to DUB for both back to backs, so a happy shopper. All for less than half the current ex UK price.
I'm sure there will now be a ex DUB I sale tomorrow, but I don't care!
One question. If by some miracle a couple of First reward seats came available, I assuming I would need to contact Expedia to grab these?
I might be wrong, but I think the reason I could not book direct was this was technically a multi airline booking in that LHR to LAS was a BA flight and the return was an AY flight.
All in, I saved over £200 on booking direct with BA and a couple of quid more due to there being so forex fees. On the other hand I missed out on some extra Avios as paid with black Amex BA card.
I was super impressed. As soon as payment was complete, the screen came up with my booking reference which I immediately logged into BA with and my flights were there. Secured adjacent upper deck seats for both flights.
I was surprised that I was able to choose the AY flights by logging in with my BA booking ref to Ba.com. I had a separate reference for the AY flights.
I did then log into AY and I could see my flights (all of them) here also, with my new upper deck seating.
I know I have sacrificed some controllabilty if I want to make changes, but I can't foresee that at this time and the flights were fairly inflexible anyhow.
Managed to secure reward flights to DUB for both back to backs, so a happy shopper. All for less than half the current ex UK price.
I'm sure there will now be a ex DUB I sale tomorrow, but I don't care!
One question. If by some miracle a couple of First reward seats came available, I assuming I would need to contact Expedia to grab these?
#14
Original Poster
Join Date: Dec 2013
Location: Shoreham By Sea
Programs: BAEC Gold
Posts: 1,330
They wanted £250 extra for the same metal. I did try and also with AY.
When I got the price via Expedia it was advertised as 'multi-carrier' and was why the price was different.
It is odd. On the basis I don't intend to change a thing, the only sacrifice I have made is the remote possibility of UUA to First. In fact, even if it had been the same price, I would have avoided my credit card forex fee. When I'm home I will check it it's been billed to my Amex as BA or Expedia.
There were two of us flying so the saving was £500+ for no extra work. Just need to find our if I'm in for an extra 8500 instead of 4250 avios.
My biggest concern was the hassle, but I'd suggest it's easier than the BA website. Oh, and I earned 200 Nectar points too!
When I got the price via Expedia it was advertised as 'multi-carrier' and was why the price was different.
It is odd. On the basis I don't intend to change a thing, the only sacrifice I have made is the remote possibility of UUA to First. In fact, even if it had been the same price, I would have avoided my credit card forex fee. When I'm home I will check it it's been billed to my Amex as BA or Expedia.
There were two of us flying so the saving was £500+ for no extra work. Just need to find our if I'm in for an extra 8500 instead of 4250 avios.
My biggest concern was the hassle, but I'd suggest it's easier than the BA website. Oh, and I earned 200 Nectar points too!
#15
Join Date: Jan 2003
Location: UK (currently)
Programs: BA Gold (and many other greater and lesser distinctions)
Posts: 7,207
Although this comes too late for the OP, it may be worth a reminder. As explained in one of my recent threads, you may find that the discrepancy between the TA and BA was as a result of the currency in which BA quoted you the fare. If they quoted it in GBP it may have come up with a different fare (i.e. fare bucket, fare basis) than if they had quoted you in EUR. It is completely incomprehensible to me why this should be other than a POS issue, and I only discovered it very recently and after 15 years of flying ex EUR's ! Just a point to bear in mind.