YYC is a major hub for Air Canada who fly a lot of Airbus out of YYC. There is no BA engineering at YYC anyway, so it would be staff from some other airline who would have looked at the plane, but they would have been familiar with Airbus aircraft ( but not likely the 380).

As it was a fume event that affected the crew then BA has a responsibility to other passengers, and indeed the crew, on the flight to reassure them that their health is not at risk now or in the future. If that has happened then all well and good.

YYC doesn't get any A380 service. The decision to go to YVR was the most sensible even though it meant turning around.

Im guessing from your use of English that it is not your first language, so I will try to explain in simple terms what happens in a case like this.

There is an incident. It is dealt with by the crew. After this is investigated by the engineers and if required by the appropriate authority. Often the results are routine and not reported by the press as they are boring and mundane. Also many journalists do not understand what they are reading as they do not have the technical background. Any faults found are fixed, the aircraft is returned to service.

I think investigators should look at why the toxic fumes did only or mainly affect the crew and not the passengers. This is the real mystery. Did the crew spray the aircraft before the passengers boarded and were they feeling sick afterwards from inhaling too much spray? (insects?, bed bugs?). Or something of that kind? Passengers deserve to know what happened and if they have been exposed to any dangerous substance. Just guessing from my side but something is not right here. A full explanation is due.

The explanation I heard was that because the crew were standing up and moving around the aircraft and the majority of customer were seated, I also believe it was only in a specific area of the aircraft.

Let me try and explain this. I'm just a passenger, and a regular in this forum, I haven't much of a clue how aircraft work. But I've a good grasp about how BA works in these circumstances, and it's on the tape really, some fumes in a limited area - not unusual in flying terms unfortunately - caused concern and temporarily took out some crew, the captain therefore decided to land as soon as reasonably possible. It wasn't such an emergency that a landing at Calgary was absolutely required, they went to a BA A380 location not so far off, a much larger airport with better technical facilities. It's actually not that unusual, we've had more details in this post than normal, if an A319 had this sort of problem it would get a few lines in avherald - and by all means check that website to confirm my comments.

In this thread you have a large number of staff members, of various backgrounds, quite annoyed at the trolling. Why is that? Well it's not out of protecting the company, at least one of the staff members is so fed up with BA he is leaving. Another has left less willingly. Many of them have a track record here of criticising BA's management. But that all that stops on an event like this, the professionalism of the company and its entire staff is what you are seeing here, all trivialities are discarded. All involved here worked or would work to keep passengers safe. So they get understandably totally narked when people who probably never stepped on a BA A380 throw out silly comments, just for the fun of it. It's juvenile and doesn't reflect well on the uninformed and lazy commentator.

Incidentally BA staff have in the distant past taken industrial action, it follows a defined procedure which is now well respected, it protects everyone. There is just no way that some wildcat action would arise here, it's pointless, illegal, and unnecessary since there is an easier and more effective alternative.

Well said, as usual, CWS.

Can I just throw something in here, sometimes I wonder what age some of the posters are?

Mental age or physical age?:eek:

Well said. I think there is a lot of frustration on both 'sides', customers and staff.

Well there's a question we will never know the answer too.
It seems to me that some people treat these sorts of incidents like a soap opera and are desperate to get the next episode and forget that answers only come after the investigation has been completed.

It's not even a soap opera. It's more like everyone wants their own episode of "Keeping up with the Kardashians" after reading some of the posts on here.

Flyertalk. NOT Conspiracy Theory Talk.............

S