Sep 29, 2016, 2:55 am
Last edit by: Aus_Mal
This thread is for opinions on the concept of Buy on Board, concerned with the rights or wrongs of the decision to introduce it.
An information thread exists for your questions, particularly if they are on factual matters, here:
Buy on board: Information guide for BA shorthaul economy services
There is a separate thread for experiences, anecdotes, reactions and related comments, which is to be found here:
Buy on board: Experiences and reactions from BA's shorthaul economy services
Useful sub-links
chongcao posted a comparison of other oneworld airlines' BOB prices
Not happy about these changes?
If you have an existing booking, you may be able to complain and get 1000 Avios or cancel for free until 28 days before departure. BA's complaint form.
However, in November 2016, phone calls to BA indicated that "no refunds would be given as food & drinks were complimentary and not part of the T&C."
An information thread exists for your questions, particularly if they are on factual matters, here:
Buy on board: Information guide for BA shorthaul economy services
There is a separate thread for experiences, anecdotes, reactions and related comments, which is to be found here:
Buy on board: Experiences and reactions from BA's shorthaul economy services
Useful sub-links
chongcao posted a comparison of other oneworld airlines' BOB prices
Not happy about these changes?
If you have an existing booking, you may be able to complain and get 1000 Avios or cancel for free until 28 days before departure. BA's complaint form.
However, in November 2016, phone calls to BA indicated that "no refunds would be given as food & drinks were complimentary and not part of the T&C."
Buy on board: Implemented on BA short haul - opinions on the concept
Oct 13, 2016, 1:16 am
#1471
Join Date: Jun 2014
Posts: 138
I only have a single booking affected, straddling the 11th Jan so only my return affected.
Got a knockback on my first attempt, went back with a firmer reply and got 1,000 Avios compensation this morning
Got a knockback on my first attempt, went back with a firmer reply and got 1,000 Avios compensation this morning
Oct 13, 2016, 1:22 am
#1472
Moderator, Iberia Airlines, Airport Lounges, and Ambassador, British Airways Executive Club
Join Date: Feb 2010
Programs: BA Lifetime Gold; Flying Blue Life Platinum; LH Sen.; Hilton Diamond; Kemal Kebabs Prized Customer
Posts: 63,804
Quite, my dogs are very talkative, they always agree with me, and, truth be told, their conversational pitch sometimes exceeds Flyertalk.
Oct 13, 2016, 1:23 am
#1473
Join Date: Nov 2012
Programs: BAEC silver
Posts: 775
Fellow Club Euope frequenters with Euro Traveller flights post Jan will be delighted. Monopole at £16.00 per pop! 
According to crew it will be around £4-6 per bottle of vino/beers and similar for spirits. How much are those sprit miniatures in World Duty Free? I do hope the prices for soft drinks will be at least 330ml cans and not the current miniature offering!
Looks like my liquid bag will be filled with cost saving alternatives.
According to crew it will be around £4-6 per bottle of vino/beers and similar for spirits. How much are those sprit miniatures in World Duty Free? I do hope the prices for soft drinks will be at least 330ml cans and not the current miniature offering!
Looks like my liquid bag will be filled with cost saving alternatives.
Oct 13, 2016, 1:28 am
#1474
Join Date: Feb 2008
Location: Canada
Programs: BA Silver
Posts: 1,254
Fellow Club Euope frequenters with Euro Traveller flights post Jan will be delighted. Monopole at £16.00 per pop!
According to crew it will be around £4-6 per bottle of vino/beers and similar for spirits. How much are those sprit miniatures in World Duty Free? I do hope the prices for soft drinks will be at least 330ml cans and not the current miniature offering!
Looks like my liquid bag will be filled with cost saving alternatives.
According to crew it will be around £4-6 per bottle of vino/beers and similar for spirits. How much are those sprit miniatures in World Duty Free? I do hope the prices for soft drinks will be at least 330ml cans and not the current miniature offering!
Looks like my liquid bag will be filled with cost saving alternatives.
Oct 13, 2016, 1:38 am
#1478
Join Date: Nov 2012
Programs: BAEC silver
Posts: 775
As an aside, will BA as a vendor of food now be complying with displaying allergens in their food available to customers before they board?
Oct 13, 2016, 1:54 am
#1479
Moderator, Iberia Airlines, Airport Lounges, and Ambassador, British Airways Executive Club
Join Date: Feb 2010
Programs: BA Lifetime Gold; Flying Blue Life Platinum; LH Sen.; Hilton Diamond; Kemal Kebabs Prized Customer
Posts: 63,804
However, there is a generally some deal on, such as (currrently) 4 for the price of 3. Also there is a range of mid sized products, which works out at half the price, so typically 4 measures of the spirit for £10 or some such. However getting the mixer is a lot more difficult, certainly in LHR, unless it's a Coke (or similar) product.
Oct 13, 2016, 2:04 am
#1480
FlyerTalk Evangelist
Join Date: Mar 2006
Location: Mostly UK
Programs: Mucci Extraordinaire, Hilton Diamond, BA Gold (ex BD)
Posts: 11,209
Fellow Club Euope frequenters with Euro Traveller flights post Jan will be delighted. Monopole at £16.00 per pop!
According to crew it will be around £4-6 per bottle of vino/beers and similar for spirits. How much are those sprit miniatures in World Duty Free? I do hope the prices for soft drinks will be at least 330ml cans and not the current miniature offering!
Looks like my liquid bag will be filled with cost saving alternatives.
According to crew it will be around £4-6 per bottle of vino/beers and similar for spirits. How much are those sprit miniatures in World Duty Free? I do hope the prices for soft drinks will be at least 330ml cans and not the current miniature offering!
Looks like my liquid bag will be filled with cost saving alternatives.
Oct 13, 2016, 2:07 am
#1481
Join Date: Nov 2012
Programs: BAEC silver
Posts: 775
Thanks c-w-s, I had a feeling that may have been the case.
Oct 13, 2016, 2:10 am
#1482
FlyerTalk Evangelist, Ambassador, British Airways Executive Club
Join Date: Jun 2008
Location: Somewhere between 0 and 13,000 metres high
Programs: AF/KL Life Plat, BA GGL+GfL, ALL Plat, Hilton Diam, Marriott Gold, blablablah, etc
Posts: 30,528
Indeed, from the UK, although quite a bit more from Scandinavia, quite a bit less from many airports in Central (including Germany) and Southern Europe depending on what's your guilty pleasure so that might or might not be a good idea depending on the place of departure I guess.
People transiting should remember the transparent seat plastic bag with apparent receipt rule or it will be confiscated at security if above 10cl.
People transiting should remember the transparent seat plastic bag with apparent receipt rule or it will be confiscated at security if above 10cl.
Oct 13, 2016, 2:27 am
#1483
Join Date: Dec 2004
Location: UK
Programs: Bonvoy Gold, AA Plat, Volare Premier, VS Silver, National Emerald Elite, Hertz President Circle
Posts: 2,526
Oct 13, 2016, 2:46 am
#1484
Join Date: Oct 2015
Location: Vale of Glamorgan
Programs: BAEC Gold
Posts: 2,991
I received a standard copy-and-paste reply to my original complaint, pushed back and then received 1,000 Avios for each Euro Traveller flight from LHR I have booked post January.
Oct 13, 2016, 12:02 pm
#1485
Suspended
Join Date: Mar 2014
Programs: Regarded as total and utter snob amongst the BAEC community.
Posts: 971
FWIW - I came across this Tweet.
