Buy on board: Implemented on BA short haul - opinions on the concept
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#3781
Join Date: Jun 2016
Location: Cambridge
Programs: BAEC Silver
Posts: 1,035
I wonder if any of their shareholders are asking, “what took you so long?”

#3782
Join Date: Apr 2018
Location: LON, between FAB and EGTD
Programs: AA Exec Plat, BA nobody (blue)
Posts: 252
Well I read this to mean Long Haul. I'm glad I got it wrong, as that would have been a real first for BA. Long BOB. Cousin of Long Corvid.

#3783
Join Date: Jul 2014
Posts: 75
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“Our previous range of snacks in Economy Class often does not meet the expectations of our guests,” explains Christina Foerster, Executive Vice President Lufthansa Group Customer, IT & Corporate Responsibility. “The new offer was developed on the basis of our customer feedback. With the high quality offer, which is subject to a fee, our passengers will be able to decide individually what they want to eat and drink on their trip. "
I would very much like to meet some of these passengers who choose to fly economy and yet are seemingly pleading to be charged now for food and drink that was previously free. I can just imagine Mr. and Mrs Muller from Frankfurt almost begging 'oh please stop serving us free snacks and drinks onboard because really I want to start to pay for these items that were free before. I know that you will not lower the ticket price to compensate, but I am so looking forward to paying over the odds for a sandwich that now comes in a box and also for the tin of pepsi that was all free before. Happy days!'
“Our previous range of snacks in Economy Class often does not meet the expectations of our guests,” explains Christina Foerster, Executive Vice President Lufthansa Group Customer, IT & Corporate Responsibility. “The new offer was developed on the basis of our customer feedback. With the high quality offer, which is subject to a fee, our passengers will be able to decide individually what they want to eat and drink on their trip. "
I would very much like to meet some of these passengers who choose to fly economy and yet are seemingly pleading to be charged now for food and drink that was previously free. I can just imagine Mr. and Mrs Muller from Frankfurt almost begging 'oh please stop serving us free snacks and drinks onboard because really I want to start to pay for these items that were free before. I know that you will not lower the ticket price to compensate, but I am so looking forward to paying over the odds for a sandwich that now comes in a box and also for the tin of pepsi that was all free before. Happy days!'

#3784
Join Date: May 2009
Location: London
Programs: BAEC
Posts: 2,106
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“Our previous range of snacks in Economy Class often does not meet the expectations of our guests,” explains Christina Foerster, Executive Vice President Lufthansa Group Customer, IT & Corporate Responsibility. “The new offer was developed on the basis of our customer feedback. With the high quality offer, which is subject to a fee, our passengers will be able to decide individually what they want to eat and drink on their trip. "
I would very much like to meet some of these passengers who choose to fly economy and yet are seemingly pleading to be charged now for food and drink that was previously free. I can just imagine Mr. and Mrs Muller from Frankfurt almost begging 'oh please stop serving us free snacks and drinks onboard because really I want to start to pay for these items that were free before. I know that you will not lower the ticket price to compensate, but I am so looking forward to paying over the odds for a sandwich that now comes in a box and also for the tin of pepsi that was all free before. Happy days!'
“Our previous range of snacks in Economy Class often does not meet the expectations of our guests,” explains Christina Foerster, Executive Vice President Lufthansa Group Customer, IT & Corporate Responsibility. “The new offer was developed on the basis of our customer feedback. With the high quality offer, which is subject to a fee, our passengers will be able to decide individually what they want to eat and drink on their trip. "
I would very much like to meet some of these passengers who choose to fly economy and yet are seemingly pleading to be charged now for food and drink that was previously free. I can just imagine Mr. and Mrs Muller from Frankfurt almost begging 'oh please stop serving us free snacks and drinks onboard because really I want to start to pay for these items that were free before. I know that you will not lower the ticket price to compensate, but I am so looking forward to paying over the odds for a sandwich that now comes in a box and also for the tin of pepsi that was all free before. Happy days!'

#3785
Join Date: Dec 2007
Posts: 1,598
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“Our previous range of snacks in Economy Class often does not meet the expectations of our guests,” explains Christina Foerster, Executive Vice President Lufthansa Group Customer, IT & Corporate Responsibility. “The new offer was developed on the basis of our customer feedback. With the high quality offer, which is subject to a fee, our passengers will be able to decide individually what they want to eat and drink on their trip. "
I would very much like to meet some of these passengers who choose to fly economy and yet are seemingly pleading to be charged now for food and drink that was previously free. I can just imagine Mr. and Mrs Muller from Frankfurt almost begging 'oh please stop serving us free snacks and drinks onboard because really I want to start to pay for these items that were free before. I know that you will not lower the ticket price to compensate, but I am so looking forward to paying over the odds for a sandwich that now comes in a box and also for the tin of pepsi that was all free before. Happy days!'
“Our previous range of snacks in Economy Class often does not meet the expectations of our guests,” explains Christina Foerster, Executive Vice President Lufthansa Group Customer, IT & Corporate Responsibility. “The new offer was developed on the basis of our customer feedback. With the high quality offer, which is subject to a fee, our passengers will be able to decide individually what they want to eat and drink on their trip. "
I would very much like to meet some of these passengers who choose to fly economy and yet are seemingly pleading to be charged now for food and drink that was previously free. I can just imagine Mr. and Mrs Muller from Frankfurt almost begging 'oh please stop serving us free snacks and drinks onboard because really I want to start to pay for these items that were free before. I know that you will not lower the ticket price to compensate, but I am so looking forward to paying over the odds for a sandwich that now comes in a box and also for the tin of pepsi that was all free before. Happy days!'
You can guarantee Lufthansa Group won't be tendering the operation out to Tourvest. Not if they want job done properly at least.

#3787
Join Date: Feb 2011
Posts: 5,742
Good idea. Annoy what customers you have left in the middle of the biggest crisis aviation has ever seen.

#3788
Join Date: May 2014
Posts: 3,072
I'd pay good money for the ham/cheese rolls that Swiss has onboard nowadays. To use a motorsport analogy they are like Lewis Hamilton and BA's pre-Covid M&S shite was like my grandmother without her glasses at the wheel of her Twingo on a snowy evening after sunset.

#3789
Join Date: Sep 2007
Location: BOS
Programs: BA - Blue > Bronze > Silver > Bronze > Blue
Posts: 6,631
Originally Posted by People in 2017
You can guarantee Lufthansa Group won't be going to BOB and there’s no chance a real airline like QR would ever charge pax for seat reservations in business

#3790
Moderator, Iberia Airlines, Airport Lounges, and Ambassador, British Airways Executive Club
Join Date: Feb 2010
Programs: BA Lifetime Gold; Flying Blue Life Platinum; LH Sen.; Hilton Diamond; Kemal Kebabs Prized Customer
Posts: 47,657
"Our previous range of snacks in Economy Class often does not meet the expectations of our guests,” explains Christina Foerster, Executive Vice President Lufthansa Group Customer, IT & Corporate Responsibility. “The new offer was developed on the basis of our customer feedback. With the high quality offer, which is subject to a fee, our passengers will be able to decide individually what they want to eat and drink on their trip. "
https://www.flyertalk.com/forum/luft...ng-2021-a.html

#3791
Join Date: Jan 2018
Location: Singapore
Programs: BAEC Gold, Accor Live Limitless Gold, Hilton Honours Gold, Avis Preferred Plus
Posts: 1,518

#3792
Join Date: Feb 2010
Location: Bombay
Programs: EC Blue, EB Silver, FB Gold
Posts: 525
Hmmm... will Swiss have raclette or cheese fondue available?

#3793
Join Date: May 2007
Location: Zurich
Programs: BA GGL, TK*G ELPL, KL P ELPL, was AB G, ex LH/LX Sen, HHonors D, SPG P
Posts: 1,445
Based on the previous experience (Swiss had BOB around 2003/4 for a few months) it will be the Coop offering, for twice the price Coop is charging. Coop is the high quality retailer, therefore the quality of the offering was good, but the price was obviously outrageous. And ... no raclette or fondue, I'm afraid.

#3794
Join Date: Jul 2014
Location: UK - South Coast
Programs: Mucci de Guardian des Celliers des Grands Crus 1e Classé, plus BAEC.
Posts: 1,546
I'm sure there is a German word for this, but for those who wish to indulge in epicaricacy, here is the relevant thread on the Lufthansa forum:
https://www.flyertalk.com/forum/luft...ng-2021-a.html
https://www.flyertalk.com/forum/luft...ng-2021-a.html

#3795
Join Date: Aug 2020
Posts: 46
I do not see it attractive. I need the Air Asia concept in an airline in Europe. Fast, smooth, worries-free and very convenient.
So good. That would be an actual improvement and not those little steps they make just to cut costs and try to improve income.
So good. That would be an actual improvement and not those little steps they make just to cut costs and try to improve income.
