Sep 29, 2016, 2:55 am
Last edit by: Aus_Mal
This thread is for opinions on the concept of Buy on Board, concerned with the rights or wrongs of the decision to introduce it.
An information thread exists for your questions, particularly if they are on factual matters, here:
Buy on board: Information guide for BA shorthaul economy services
There is a separate thread for experiences, anecdotes, reactions and related comments, which is to be found here:
Buy on board: Experiences and reactions from BA's shorthaul economy services
Useful sub-links
chongcao posted a comparison of other oneworld airlines' BOB prices
Not happy about these changes?
If you have an existing booking, you may be able to complain and get 1000 Avios or cancel for free until 28 days before departure. BA's complaint form.
However, in November 2016, phone calls to BA indicated that "no refunds would be given as food & drinks were complimentary and not part of the T&C."
An information thread exists for your questions, particularly if they are on factual matters, here:
Buy on board: Information guide for BA shorthaul economy services
There is a separate thread for experiences, anecdotes, reactions and related comments, which is to be found here:
Buy on board: Experiences and reactions from BA's shorthaul economy services
Useful sub-links
chongcao posted a comparison of other oneworld airlines' BOB prices
Not happy about these changes?
If you have an existing booking, you may be able to complain and get 1000 Avios or cancel for free until 28 days before departure. BA's complaint form.
However, in November 2016, phone calls to BA indicated that "no refunds would be given as food & drinks were complimentary and not part of the T&C."
Buy on board: Implemented on BA short haul - opinions on the concept
Jul 5, 2017, 4:31 pm
#3601
Join Date: Jun 2014
Programs: Executive Club: Gold - Flying Blue: Gold
Posts: 1,382
I agree. It is boring and uninspired. At least Aer Lingus has that delicious breakfast and some other great stuff. You know, it is BA.the whole airline has become uninspiring and boring.
Jul 5, 2017, 4:41 pm
#3602
Moderator: British Airways Executive Club, Iberia Airlines, Airport Lounges and Environmentally Friendly Travel
Join Date: Jan 2003
Location: London, UK
Posts: 22,212
Jul 6, 2017, 2:55 am
#3603
Join Date: Jun 2014
Programs: Executive Club: Gold - Flying Blue: Gold
Posts: 1,382
We have all read about it: 57 flavours of one theme posted 96 times by your good self in the http://www.flyertalk.com/forum/briti...y-service.html thread and 73 times in this thread. We learned this week that BA has rotated its BOB menu. A little bit of variety to good for the soul, no?
Jul 6, 2017, 3:44 am
#3604
Join Date: Aug 2014
Location: London
Programs: BAEC GGL/CCR, HH Diamond
Posts: 1,916
I would happily pay for a hot square meal, like the former band 4 ET meals (RIP)
I will not pay for a carb-laden stodge fest that is so evidently the cheapest hot item with the longest storage potential they could think of.
I will not pay for a carb-laden stodge fest that is so evidently the cheapest hot item with the longest storage potential they could think of.
Jul 6, 2017, 6:53 am
#3606
Join Date: Sep 2013
Programs: BAEC Gold, EK Skywards (enhanced Blue !), Oman Air Sindbad Gold
Posts: 6,399
For those who enjoy a good waffle, reassuring to see that it remains a key component in the updated summer menu:
- "specially selected bread filled with the finest ingredients ......."
and
- "our Club sandwich has been taken to a whole new level ........"
- "specially selected bread filled with the finest ingredients ......."
and
- "our Club sandwich has been taken to a whole new level ........"
Jul 6, 2017, 7:21 am
#3607
Join Date: May 2015
Location: ATL/MCO
Programs: Costco Executive, RaceTrac Sultan of Soda, Chick-fil-A Red
Posts: 5,662
If I was going to pay for food and drinks I'd be flying an LCC.
Jul 8, 2017, 7:35 am
#3608
Join Date: Sep 2010
Location: UK oop north
Programs: BMI Diamond Club RIP,BAEC Silver
Posts: 1,692
Jul 8, 2017, 7:48 am
#3609
Join Date: Nov 2011
Programs: BA Silver
Posts: 1,222
I still think they should get the hot sub rolls M&S sell with beef or chicken options on the longer routes.
Easy to heat up, longish shelf life and I used to love them in my late teenage years after a Morrocan woodbine.
Easy to heat up, longish shelf life and I used to love them in my late teenage years after a Morrocan woodbine.
Jul 8, 2017, 8:28 am
#3610
Join Date: Jan 2016
Location: LHR/ATH
Programs: Amex Platinum, LH SEN (Gold), BA Bronze
Posts: 4,489
Jul 8, 2017, 8:53 am
#3613
Join Date: Jan 2016
Location: LHR/ATH
Programs: Amex Platinum, LH SEN (Gold), BA Bronze
Posts: 4,489
Well certainly better than nothing! I have eaten it twice so far and I am fine with it. It takes about 5-10 minutes from ordering (and paying 5 EUR) via the call button to being served as they microwave it obviously.
Jul 14, 2017, 5:11 am
#3614
Join Date: Jan 2016
Location: LHR/ATH
Programs: Amex Platinum, LH SEN (Gold), BA Bronze
Posts: 4,489
I just came back from a Ryanair return ATH-STN-ATH. Observations were that from Athens, I really had to buy on board as the airside options are really not so good, a few sandwiches and croissants.
After reading this forum so much, I was scared Ryanair was like BA on board and had run out of what I wanted, but sure enough, my first choice lasagne was available and that is what I ate!
On the return, Stansted has all sorts of food, so settled for some Pret a Manger and Itsu, so didn't need to bother with buy on board.
Now this is important for BA, as I am sure Alex Cruz thought he could get away without feeding the passengers, which is fine from LHR as you have so much food to bring on board.
But it would be an awful trip from rudimentary airports like ATH, JMK, KGS, and many others I have not seen where you really can't buy much at the airport. So one would really hope that BA had both cold and hot options in stock out of places like ATH where you are on the plane for over 4 hours!
After reading this forum so much, I was scared Ryanair was like BA on board and had run out of what I wanted, but sure enough, my first choice lasagne was available and that is what I ate!
On the return, Stansted has all sorts of food, so settled for some Pret a Manger and Itsu, so didn't need to bother with buy on board.
Now this is important for BA, as I am sure Alex Cruz thought he could get away without feeding the passengers, which is fine from LHR as you have so much food to bring on board.
But it would be an awful trip from rudimentary airports like ATH, JMK, KGS, and many others I have not seen where you really can't buy much at the airport. So one would really hope that BA had both cold and hot options in stock out of places like ATH where you are on the plane for over 4 hours!
Jul 24, 2017, 8:49 am
#3615
Join Date: Jul 2010
Location: London, UK
Programs: BA Gold, IHG Diamond
Posts: 356
Took a LOT flight over the weekend, and they have BoB in Y.
Much to my surprise, they offer complementary:
-Water in a cup from a bottle
-Tea
-Coffee
-Prince Polo (a wafer cookie, multiple if you ask nicely)
Other beverages and food is available at reasonable prices, being priced in PLN.
If LOT can do it so well, why can't BA?
Much to my surprise, they offer complementary:
-Water in a cup from a bottle
-Tea
-Coffee
-Prince Polo (a wafer cookie, multiple if you ask nicely)
Other beverages and food is available at reasonable prices, being priced in PLN.
If LOT can do it so well, why can't BA?